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Rated 1 out of 5 stars

DO NOT USE! **UPDATE** 14 Days in and still no order received. No response to any email following 3 sent. I would SERIOUSLY go elsewhere because this company is awful - if it even exists. Nothing ha... See more

Rated 2 out of 5 stars

First two orders been amazing and it really works but the third order has been a nightmare, waited over a week and half but didn’t receive it but when I contacted the Company they Resend it within 2... See more

Company replied

Rated 1 out of 5 stars

Order not received, over two weeks after the email stating it was posted. No response to emails/FB messenger. Lots of similar reviews lately, guessing something's gone wrong with the company.... See more

Rated 1 out of 5 stars

Order never arrived. Emailed Tingle to make them aware of this, no response. Held off initial request to rate the service to allow for the chance of a delayed arrival. Further request to ra... See more

Company details

  1. Beauty & Well-being

Information provided by various external sources

Discover all of the products you’ll ever need to enhance your sexual health, pleasure and well being, all in one place.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quick response to delivery issue

My order was delivered badly damaged which is more likely to be the fault of the post office but it meant I was missing items. I contacted support and got an apology less than an hour later promising my missing items to be re-sent and a little extra as an apology- stellar customer service

3 July 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Good price, good quality products and selection. Order came very quickly in discrete packaging. What more could you ask for?

13 June 2020
Unprompted review
Rated 5 out of 5 stars

Fast EU delivery but local post delay

EU delivery was as fast as promised but the local post office could not find the address. They did not have my phone number to call me so it took me more time till I could find what was happening.
Maybe try to include the contact number with the package info to prevent such mishaps.

6 June 2020
Unprompted review
Rated 3 out of 5 stars

Been a week since I ordered

Been a week since I ordered, still not arrived!! How long does a man have to wait lol

7 May 2020
Unprompted review
tingle logo

Reply from tingle

Hi,
We apologise for the inconvenience caused. As discussed over the phone we will arrange to re-ship the order on Monday via the Royal Mail 24hr tracked and signed for service.

Regards
Tingle Customer Care.

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