tiney Reviews 

259
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated and caring childminders who create safe, fun, and engaging learning environments for the children. Parents are particularly impressed by how quickly little ones settle in and how professional the staff remains. People also highlight the user-friendly mobile app and the helpful support team that make daily communication smooth. Some reviewers were not happy with the administrative support, noting issues with the complaints process and organizational handling. A few other people also felt that communication could be improved and assistance was lacking during unexpected situations.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with staff, describing them as exceptionally caring,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how smooth and straightforward the... See more

Service

Consumers find service to be positive, highlighting exceptional experiences with supportive childminders and... See more

Customer service

Users describe positive interactions with customer_service, highlighting exceptional guidance and... See more

Application

Reviewers highlight positive aspects of the app, describing it as an informative, user-friendly tool that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jo at Tiney Bears Tiney Home is the most fantastic childminder! Every day she goes above and beyond to create the most enriching experience for the children. Her home setting has an abundan... See more

Company replied

Rated 5 out of 5 stars

Amina is absolutely amazing. I would highly recommend her. She has made it so easy for my son to settle In. She does really good things with him, like different parks, children’s centre and loads o... See more

Company replied

Rated 5 out of 5 stars

My grandchild's child minder parveen arif is An absolute blessing! My grandson settled in so well and was comfortable it made me feel at ease especially when he had a smile on his little face when I s... See more

Company replied

Rated 5 out of 5 stars

We are extremely happy with the care our baby receives from Tiney and specially Vani.She is kind, patient, and very attentive to our baby’s needs. From feeding and hygiene to playtime and comfort, sh... See more

Company replied


Company details

  1. Child Care Agency
  2. Babysitter
  3. Career and Education Provider

About tiney

Written by the company

Who are tiney?
At tiney our mission is to enable affordable childcare for parents, high quality early education for children and amazing careers for childminders.

We are the UK's largest registered childminder agency, responsible for quality assuring and working alongside our community of fully registered childminders.

There are now over 1500 tiney homes open or coming soon around the country, run by childminders from a wide range of backgrounds but all united by a mission to change children's lives. We are proud of our big, warm, vibrant professional community of early years educators; they are the heart of tiney.

Our Training Offer
tiney offers a fantastic supported training pathway to childminder registration and ongoing support to our registered childminders through our app, continuous CPD, events, community coaching programme, discounts and benefits and much more. To find out more about how to become a childminder visit tiney.co/childminders/new-to-childminding/

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

259 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(259)

94 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Amazing journey so far

Amazing journey so far! I am newly registered childminder ,the support and reminders you get from the Tiney advisers are out of this world, feels like they genuinely want you to succeed in life and achieve your goal to set up your childminding business. Looking forward to exciting times for working with Tiney ☺️

30 May 2025
Unprompted review
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Reply from tiney

Inderdeep, we’re so happy to be part of your journey! 💛 It’s wonderful to hear that you feel supported, we really do want to see you succeed and thrive in your new role 🌟
Here’s to an exciting future with tiney! 😊

Rated 5 out of 5 stars

I have been a tiney child minder for…

I have been a tiney child minder for just under a year now, best decision I have ever made… I will never go it alone for the simple fact that 12% of my earnings get all the legal side of things sorted, you learn so so much and have the support should you need it 24/7 - fantastic

29 May 2025
Unprompted review
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Reply from tiney

So lovely to hear this Zoe! We're thrilled that being with tiney has been such a great decision for you 😊
The support, community, and learning are what we’re all about 💛
Thanks for being part of the tiney community 🌟

Rated 4 out of 5 stars

What an amazing day

So well thought out and planned. Great food and great inspiring speakers. I came away feeling well fuelled and ready to give my business a boost

23 May 2025
Unprompted review
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Reply from tiney

Thank you so much for your kind words Sidonie! 😊 It’s fantastic to hear you left feeling energised and motivated, that’s exactly what we hoped for! And the yummy food was certainly a bonus! 🍽️

Rated 4 out of 5 stars

Great experience

I find the support I get from tiney at the beginning and after I register as a childminder phenomenal. Their tiney app have useful information to run your business and they are always at the end of the telephone if you need them. I'm have a great experience and there's always on going training to develop you and your business further.

23 May 2025
Unprompted review
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Reply from tiney

Thank you so much for your lovely review, Marie! It’s always great to hear from our tiney community 😊 I’m so glad you’re having a positive experience and wish you continued success as your childminding business grows! 🌟

Rated 5 out of 5 stars

Proud to be a tiney childminder

Proud to be a tiney childminder! Fabulous inset day.

23 May 2025
Unprompted review
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Reply from tiney

Thank you, Issy! 💛 We’re so proud that you’re a tiney childminder and it was lovely to see you again🌟

Rated 5 out of 5 stars

Having attended my 5th Tiney Inset day…

Having attended my 5th Tiney Inset day in 2025, I have to say the support from the Tiney team and their ability to turn our feedback into action is unparalleled. If you are looking for a community of support and encouragement- consider joining our Tiney community and be a positive change in the early years world.

23 May 2025
Unprompted review
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Reply from tiney

Thank you so much, Ally! 💛 We’re so lucky you come year after year and share your passion with us all in person. Here’s to continuing to grow and inspire together 🌱✨

Rated 4 out of 5 stars

A parent and childminder friendly app…

A parent and childminder friendly app to access the learning, resources, and manage the business side of the service.
Lovely CPD day in London!

23 May 2025
Unprompted review
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Reply from tiney

Thank you, Kaniz! We're so glad you enjoyed the inset day today. Thank you for being a part of our tiney community🌟

Rated 4 out of 5 stars

Proud to be apart of tiney

Tiney are very supportive and enthusiastic. As a tiney childminder, I have such a wide variety of resources and training to be able to widen my knowledge.
The app is constantly improving and I am apart of such a strong and supportive community! I don’t believe you can get this else where.

23 May 2025
Unprompted review
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Reply from tiney

Hey Lucy, we're so happy you came, We had the best day too 💛 It means the world to know you’re enjoying everything and feeling the strength of the community. We’re really glad you’re part of the tiney family! 🌟

Rated 5 out of 5 stars

Inspirational

Wecoming, empowering talks with free gifts that will enable us to improve our practice.

23 May 2025
Unprompted review
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Reply from tiney

Kiki, we’re so glad you liked the gifts! 🎁 Inspiring and empowering talks like these really help us all improve our practice. We’re lucky to have you in the tiney family! 🌼

Rated 5 out of 5 stars

A fabulous community!

I have been with tiney for over a year now. The support, resources, training and community are priceless. I have attended two inset days with incredible and inspiring speakers. I am so proud to be a tiney childminder and part of this fabulous community.

23 May 2025
Unprompted review
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Reply from tiney

Emma, we absolutely loved it too! 💛 It’s so inspiring for us to see so much passion and dedication from our childminders in person. Our tiney community is the best, and we’re so lucky you’re a part of it too. Here’s to next year, even bigger and better! 🎉✨

Rated 3 out of 5 stars

Inset day

I felt I gained less from this year than last. It was less engaging and inspiring but maybe the content just wasn't as useful for myself but may have helped others.

23 May 2025
Unprompted review
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Reply from tiney

Hey Ashley, We're sorry you didn't get as much from this year, last year was a tough one to top! ✨ We really appreciate you sharing how you feel and we’ll keep working hard to make the next year even better for everyone 🙌. We’re so lucky to have you as part of the tiney community, your perspective truly helps us improve. We will be in touch soon to see how we can make things better next year!

Rated 5 out of 5 stars

Good and useful

Good and useful

21 May 2025
Unprompted review
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Reply from tiney

Hi Deepak its great to hear from a tiney parent! I’m glad you’re finding the care and support helpful 😊 Thanks for sharing!

Rated 5 out of 5 stars

I am a newly registered childminder…

I am a newly registered childminder with tiney, I was going to apply straight to Ofsted until right at the last minute I investigated tiney.

They are amazing! The support help and assistance by the company has been amazing! I’ve had tests and visit from other childminders which had been amazing! They have given me advice and confidence! I honestly couldn’t advise this company anymore! For anyone who is thinking of joining I will strongly advise it!
At first the fee put me off but they are worth every penny! Always with quick response and always so possible and productive!

All hail tiney!!

20 May 2025
Unprompted review
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Reply from tiney

Hey Charlie 👋 it’s Gemma, I helped you right at the beginning when you were exploring whether tiney was right for you. I’m so happy to see you’ve joined and that you’re loving it! 😊

Everything you’ve said, "the support, the visits, the advice, the confidence boost" is brilliant to hear. So glad it’s been such a positive experience for you 💛

Im glad you can see tiney really is something special! 🌟

Rated 5 out of 5 stars

Amazing experience

As a new registered childminder, my experience trainee and setting up my home have been nothing short of amazing. The clarity and support from training, to registration visits, to post registration paper works have been reassuring. I am glad I am a part of an organised structure as new business owner 🙌

10 May 2025
Unprompted review
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Reply from tiney

So happy to hear that, Desire! It’s amazing when the journey into childminding starts off with such great support and structure. Wishing you all the best as you grow your new business, you’re off to a brilliant start! 🙌✨

Rated 5 out of 5 stars

What I really like about tiney is the…

What I really like about tiney is the way everyone member of staff is willing to help and find solution to every question. My adviser is ever ready to reply my text messages each time and that makes me feel more confident thereby making my dream of becoming a childminder a reality.

2 May 2025
Unprompted review
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Reply from tiney

That’s so lovely to hear, Stella! We're thrilled that you're feeling so supported and its exactly what we aim for at tiney. 💛

You're doing an amazing job on your journey, and it's wonderful to hear how much Maddie’s support has helped build your confidence.🌟

Rated 5 out of 5 stars

Very happy

My grandson attends Tiney and I'm really impressed on how his speech has come along. I feel content that he is.looked after very well. Maybe the meals could be tweeked abit but overall I would recommend to others.

1 May 2025
Unprompted review
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Reply from tiney

Thank you so much for your lovely review, Kelly! 🌟 We’re thrilled to hear how much progress your grandson has made with his speech 🗣️✨ and that you feel confident in the care he’s receiving with his tiney childminder 💛

Rated 5 out of 5 stars

Very informative

Very informative

29 April 2025
Unprompted review
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Reply from tiney

Hey Naomi,
Thank you so much for this feedback! 😊 We’re so glad you find everything tiney has to offer informative. 📚✨

Rated 5 out of 5 stars

Working with Tiney

I've been collaborating with Tiney running their Dance and Fitness INSET sessions for the last 8 months and the company is fantastic. It's amazing and so positive that they have such a focus on physical and mental wellbeing as this is so important for children and their health and development. The quality and engagement of the childminders I've worked with is also very high. A brilliant company. Highly recommend working with and for Tiney.

22 April 2025
Unprompted review
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Reply from tiney

Hey Jo! We’ve absolutely loved working with you and thank you so much for running the tiney Fit Club sessions. Making friends through dance was such a fun and joyful experience for everyone involved! we think your passion for supporting children’s physical and mental wellbeing is awesome. Thank you so much for your kind words about us and our wonderful childminders. We can’t wait to team up again soon! 💃✨

Rated 5 out of 5 stars

My Adviser was very supportive and…

My Adviser was very supportive and helpful.

1 March 2025
Unprompted review
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Reply from tiney

Morning Gifty, thank you so much! Chloe will be delighted to hear you’ve felt supported and huge congratulations on your registration! 🎉

Rated 5 out of 5 stars

As a tiney childminder

As a tiney childminder, I really value their partnership ethos. From day one, as a trainee, I've felt fully supported and heard. The joining fee is definitely worth the money to me as I have access to excellent CPD, safeguarding and SEND support, several weekly webinars, a lovely book club and much much more, all on the tiney app. I love the fact that I can open the tiney app, look through the CPD videos and choose what I'd like to learn. I can't recommend tiney enough.

9 April 2025
Unprompted review
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Reply from tiney

Thank you so much for sharing this Erica! It’s amazing to hear how supported and empowered you’ve felt from day one. We’re so happy you’re finding real value in all that tiney offers, especially the CPD, support, and that lovely book club! 📚💫 Your passion shines through, and we’re so lucky you are apart of the tiney community! 💜✨

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