Our order was delivered promptly and well packaged. The hornbeam logs are of excellent quality - the crate contains a good mix of different sized logs but with a generous proportion of larger log... See more
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Review summary
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Excellent wood, great value - chimney sweep loves it "best soot, keeps chimney in good condition", burns well and heats house really well. Service is great and delivery man really helpful Just one mi... See more
Company replied
So we ordered wood from timports on weds for delivery on monday. We rang up monday morning for a estimated eta. Unfortunately the carrier company couldn't give him a time at that point but rang up wit... See more
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My first order from Timports. The whole experience was excellent. Placed my order and was kept up to date on the delivery almost daily and received the logs within the week. The quality of logs (beech... See more
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Company details
- Firewood Supplier
- Energy Supplier
- Environmental Renewable Natural Resources
- Fuel Supplier
- Lumber Store
- Wood Supplier
About Timports
Written by the company
TIMPORTS – trusted wood fuel specialists since 2008.
Based in Swindon, Timports has grown to become one of the UK’s leading suppliers of premium kiln dried firewood. For over a decade we have been dedicated to delivering high-quality wood fuel, outstanding customer service, and reliable nationwide supply.
Our premium brand FLAMECO® represents the highest standards in wood fuel. Every product is carefully sourced, professionally kiln-dried, and prepared to ensure cleaner burning, higher heat output, and consistent quality.
Why customers choose Timports & FLAMECO®:
- Premium kiln-dried logs – ultra-low moisture for maximum heat and efficiency (typically less than 10%)
- FLAMECO® quality assurance – carefully selected hardwoods including Beech, Hornbeam and Oak
- Excellent customer service – friendly, knowledgeable team ready to help
- Reliable delivery – professional drivers and well-packed pallet deliveries
- Sustainably sourced wood – working with responsible sawmills in the UK and EU
- Trusted industry partnerships – working alongside Woodsure, HETAS and the Forestry Commission
We work closely with sawmills using energy-efficient kiln drying systems, including heat exchange technology from biomass energy production, helping us produce consistent high-quality logs while supporting a more sustainable supply chain.
Through long-term partnerships with suppliers and stove centres across the UK and Ireland, we ensure customers receive the right fuel for their stove or fireplace. Our goal is simple: reliable heat, premium products, and service you can trust.
Our friendly team is always happy to help with any enquiries.
BUY FLAMECO® NOWTry FLAMECO® bundles and save £170
Written by the company
- Limited time offer
- Try a FLAMECO® Premium Kiln Dried Firewood bundles and save £170 (was £495, now only £325)!
Premium FLAMECO® Firewood Quality
Woodsure Ready to Burn Certified
READY TO BURN CERTIFIED
As a certified member of the Woodsure Ready to Burn scheme, backed by Defra, all firewood sold must have a moisture content of below 20% to ensure cleaner and more efficient burning.
However, FLAMECO® goes significantly further than the standard. Our premium kiln-dried logs are carefully selected and professionally dried to achieve exceptionally low moisture levels — typically below 10%.
This ultra-dry standard delivers clear benefits:
- Hotter, longer-lasting fires
- Cleaner burning with less smoke and residue
- Higher heat output and better efficiency
- Reliable, consistent premium quality
All FLAMECO® firewood is responsibly sourced from trusted UK and European partners, professionally kiln dried, and quality checked to ensure every delivery meets our premium standards.
FLAMECO® – ultra-dry premium firewood you can trust.
Contact info
Unit 8, Poplar Business park, SN6 6JX, Swindon, United Kingdom
- 01793 680305
- info@timports.co.uk
- timports.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Timports
Hi Terry, thank you for our great 5* review. Your feedback is greatly appreciated.
Delivered as requested.
1 June 2026
Unprompted review
Reply from Timports
Hi Mr Ludwig, thank you for your feedback, it's very much appreciated.
Reply from Timports
Hi Mr Greenwood, thank you so much for our "excellent" 5* review. It is greatly appreciated.
Easy to order,
Easy to order,, prompt delivery and competitively priced good quality logs.
13 May 2026
Reply from Timports
Hi Anthony, thank you for our 5* review. Your comments are greatly appreciated.
Generous quantity of quality hardwood
Generous quantity of quality hardwood, oak and beech, delivered safely and attentively. Good value for the price
27 May 2026
Reply from Timports
Hi Kelvin, thank you for taking the time to leave us a 5* review. We really appreciate your comments.
A great service
A great service, straightforward to order and was able to pick a day for delivery. The driver was very helpful, he used his trolley to place the pallet in a perfect space so we can unload whenever we are free to do so.
27 May 2026
Reply from Timports
Hi Valerie, thank you so much for taking the time to leave us a fabulous 5* review. Your feedback is greatly appreciated.
As always quality wood and expert…
As always quality wood and expert friendly delivery ….perfect arrived during torrential rain but the wrap ensured the logs kindling remained dry
27 May 2026
Reply from Timports
Hi Bibbie, many thanks for giving us a 5* review. Your feedback is greatly appreciated.
Good quality wood
This is not the first time I have ordered from them. My whole process was automatic and since it went smoothly nothing to add here. My order of beech wood is of good quality and well packed. Delivery was as expected. Recommended to order from them if you find the price right.
26 May 2026
Reply from Timports
Hi John, thank you so much for taking the time to leave us a fabulous 5* review. We are delighted that you're so happy with everything - from ordering to delivery. Thank you for your continued support.
The ordering and delivery process was…
The ordering and delivery process was spot on and very easy. An excellent company, highly recommended.
26 May 2026
Reply from Timports
Hi David, many thanks for leaving us a 5* review. Your support and feedback are greatly appreciated.
First Class Product and Service.
My first time purchase will not be my last. Quality - Service - First Class. Large crate delivered by very helpful driver on time. The logs were as described and at a very good price. I will certainly be returning for more.
26 May 2026
Reply from Timports
Hi Mel, thank you for taking the time to leave us a glowing 5* review. Your comments and support are very much appreciated.
Very good product and good price
Very good product and good price, reliable service, as a returning customer they are my go to supplier
26 May 2026
Reply from Timports
Hi Paul, many thanks for our 5* review. We pride ourselves on providing excellent products together with outstanding customer service - so your kind comments mean a lot to us. Thank you for your support.
Excellent experience
Prompt delivery of logs exactly as ordered. Delivery man could not have been more positive, despite a challenging climb up a sloping path to my back gate. I will use this company again, next year
26 May 2026
Reply from Timports
Hi John, thank you very much for taking the time to leave us a 5* review. It's rewarding to read how happy you are with your logs. We always pass on customer's comments to our drivers, it's great to know when your hard work is appreciated. Your feedback is really important to us.
Great price and service
Great price and service. Special shout out to the delivery gentleman. He was really helpful and nothing was too much trouble.
We ordered the oak and not used any yet but going by past experience I know it will not disappoint.
26 May 2026
Reply from Timports
Hi Michael, many thanks for our glowing 5* review. We always pass on customer's comments to our drivers - we all like to know when we've done a good job don't we?! Your feedback and support are greatly appreciated.
Reply from Timports
Hi John, thank you very much for your feedback, it's very much appreciated.
Great service as usual
11 May 2026
Reply from Timports
Hi Derek, thank you very much for our 5* review. Your feedback and continued support are greatly appreciated.
Outstanding!
As usual, outstanding service and product. Well packed, fast delivery, great experience!
10 May 2026
Reply from Timports
Hi Alexei, many thanks for our 5* review. We are delighted you had an outstanding experience! We take great pride in providing excellent quality products together with outstanding customer service - so your comments and continued support are very much appreciated.
Brilliant service as usual
Brilliant service as usual. Logs really really good.. Easily fits into our garage. The same delivery guy as we have had before. I wish every company was as efficient as you are. I think this is about our 6th delivery and will not be our last. Thank you so much.
21 May 2026
Reply from Timports
Hi Sheena, thank you so much for taking the time to leave us a fabulous 5* review. We pride ourselves on providing excellent quality products together with outstanding customer service - so your comments and continued support, means such a lot to us. You're a "super" customer!
Reply from Timports
Hi David, many thanks for giving us a 5* review. Your feedback is greatly appreciated.
Reply from Timports
Hi John, thank you very much for our 5* review. We pride ourselves on providing excellent quality products together with outstanding customer service - so we are delighted with your feedback.
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