The company’s customer service is amazing. Requests are handled right away without delay. They do whatever they can to make your experience a memorable one.
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Good day! I would like to take a moment to share my wonderful experience. I'm truly pleased with how smoothly everything went, and I'm especially glad that all of my transactions were successfully pro... See more
Hello, I have contacted the company in question and received a fast answer and my problem was solved by Kevin, The Escalation Supervisor. I was very pleased with the outcome
The customer team has been helpful. My question as been quickly taken into consideration and the point is nearly settled
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I got an amazing assistance from Claire…
I got an amazing assistance from Claire, with
great effort to assist me personally.
Great support from Bob
Great support from Bob — he was quick to respond, polite, and genuinely helpful. I appreciate the effort and clear communication throughout the process.
Paula has been a great help with the escalation
Im not quite sure because i never received any goods from them, since i won the dove hampers.
Paula is the best.
Grace dealt with my situation with the…
Grace dealt with my situation with the company very well and quickly. Even though this website is a joke.
Was well handled by Bob ,letting me…know it was cancelled.
Was well handled by Bob ,letting me know the account is now closed .
Good customer support by Kevin
Good communication with clients..
Good communication with clients... but they to more specific about clients orders or promotions.
Refund
Hello, I have contacted the company in question and received a fast answer and my problem was solved by Kevin, The
Escalation Supervisor.
I was very pleased with the outcome
my issue was resolved quickly and…
my issue was resolved quickly and promptly. thank you!
My issue addressed by Emerald,Thank you…
My issue addressed by Emerald,Thank you Emerald..Thank you for the assistance Emerald.
Customer Service Satisfation
Emily from the escalation team reached out and explained things to me. I was impressed with the customer service and the professionalism.
Very satisfying contact to the support
Very satisfying contact to the support. Thank you, Ann!
It’s an absolute scam
It’s an absolute scam! Stay away from this site, they charge you without consent, and get you subscribed so they can charge you more. When you ask for refund they ask you to leave 5 * reviews in order to process the refund.
5* for what? For scamming you!
It’s unbelievable!
Thanks very much from Alero for helping…
Thanks very much from Alero for helping out with my refund
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