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We provide comprehensive visa services from United Kingdom to worldwide. Holiday package, visa appointment, Flight Booking, Hostel Booking, and more.
OFFICE 9408, RM6 6AX, CHADWELL HEATH, ESSEX, United Kingdom
2.7
5 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
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I strongly advise everyone to be careful and avoid this company.
In my experience, they took my money but did not provide any service. They also refused to give me a refund.
This company is not even based in the UK; it appears to be based in Pakistan. I feel like I have been scammed and left out of pocket.
Please be careful so you don’t lose your money like I did.
Visa Rejected.
Total Scam is what it is. No professionalism at all. I have contacted them in regards of schengen visa, which I was planning to go on May 2026.
I had my appointment on 7th April 2026 and they have issued my tickets on 25th april. It was less than the visa issual window and my visa got rejected because there wasn’t enough timeframe. I had specificaly mentioned them my travel plans is on May 2026.
No professionalism at all, calls not being attended once they have received all payments. All my documents were provided by 22:00 on 6th March where I had my appointment on 07:00 on 7th March.
Total Scam Company. I am planning for a higher escalation about this matter at the court. Companies like this should not exist if they cannot fulfil customer’s needs
The company is clearly a fake and fraud. I contacted them for VFS appointment they send me a photo that was showing available dates I paid for 17th of May then submitted all my passport for 4 of my family members but they got lot after many days of not responding the reply is I can’t get my refund because of their policy. I advise please don’t trust them they are scammers.
Reply from Timeless Holidays
Dear Kawash Azizi, we are truly sorry for the stress and frustration this situation has caused your family. Since our official policy does not involve the practices you described, we believe there may be a serious misunderstanding on this matter. Please contact us directly so we can look into this for you personally.
This company is completely unreliable. I paid for their services 5 months in advance, but my trip was cancelled and I received absolutely nothing in return.
They took my money and are now refusing to issue any refund, which is extremely unfair and unacceptable.
This feels like a total scam.
Do NOT trust this company under any circumstances
UPDATE:
After writing this review, the company responded publicly saying they want to help.
However, in private WhatsApp messages they clearly told me that they will NOT issue any refund.
This shows a clear contradiction between what they say publicly and how they actually treat customers.
I am still waiting for my refund.
I would advise others to be cautious when dealing with this company.
Reply from Timeless Holidays
Hello Somaye, thank you for bringing this to our attention. We sincerely regret the frustration caused by your trip cancellation and the delay in your refund process.
While our 5-month advance bookings are often subject to specific provider terms, we genuinely want to help. We are currently reviewing your case to see if there are any alternative solutions we can offer. Please contact us directly at with your booking reference so we can prioritize a resolution for you. We value your business and hope to make this right.
I contacted with regards to schengen visa appointment which they sort outed very quickly , was always stayed connected with updates .
However too much optmistic about visa approval , i eventually got my visa but missed the flight .
Reply from Timeless Holidays
Visa approved—that’s what we like to hear! Thank you for choosing us to handle your appointment. While we’re sorry to hear about the missed flight, we’re glad the 'optimism' paid off with a successful application. Enjoy your trip buddy!
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