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Tilly Pig Reviews 195

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the Tilly pigs, for their quality, beautiful designs, and suitability as gifts. Many appreciate the wide choice of colorful designs and the sturdy construction. The delivery service is frequently highlighted as quick, well-packaged, and efficient, with orders arriving in perfect condition. However, some customers experienced issues with damaged products upon arrival, including cracks or imperfections in the glaze. A few also reported problems with missing items from their orders or difficulties with the after-sales service, which sometimes led to delays in resolving issues. Additionally, some reviewers noted that the stopper or felt pads on the products were dirty, or that the money retrieval hole was too small for certain currencies.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the beautiful, original,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the beautiful designs,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the quick and efficient... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, efficient, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The winnie the pooh piggy bank is beautiful! However I was really disappointed when I turned the piggy over to find the white stopper in the bottom and the felt pads on its feet were really dirty. Lik... See more

Company replied

Rated 4 out of 5 stars

I ordered 2 Tilly pigs which came with a I suppose a savings book (thats the only way I can describe & have forgotten the proper name). Excellent delivery packaged just enough without causing damage... See more

Company replied

Rated 5 out of 5 stars

I was looking for money boxes as Christening presents for my three young grandchildren. These were perfect. The patterns l chose matched their interests: super heroes for the 7 year old boy; unicorns... See more

Company replied

Rated 5 out of 5 stars

I ordered my first Tilly Pig, the hundred acre wood, and was so thrilled with it I ordered another straightaway. The product is excellent the additional items Like a guide to savings are well present... See more

Company replied


Company details

  1. Children's Store

Written by the company

Tilly Pig is your go-to for fun, personalised piggy banks and children’s educational products. We believe that learning to save should be a joyful experience, and our adorable collection of piggy banks (aka "money boxes") is designed to spark a lifelong interest in money management. We are passionate about helping kids learn to save, one coin at a time. Our Mission and Products We create handcrafted, ceramic piggy banks that are as unique as the children who own them. Each money bank can be a custom gift with a personalised name and message, making it the perfect gift for milestones like a christening, birthday, or baby shower. Beyond just a place to store cash, our Tilly Pig collection acts as a tangible tool for parents and grandparents who want to teach their little ones about financial literacy for kids. By giving children a special place for their pocket money, you can help them visualise their savings grow, making the process both rewarding and fun. Teaching and Giving Our products are specifically designed for kids to make saving an engaging and exciting activity. We help you give a gift that truly matters, providing a foundation for a healthy financial future. Whether you're a parent looking for a way to get your child interested in money management or a relative searching for a memorable newborn gift, Tilly Pig has a saving solution for every young person. Join our community and discover how our cute piggy banks can empower the next generation of savers. Visited www.tillypig.com today to discover our imited edition piggy banks that help you raise responsible little savers.

Discover Tilly Pig!

Written by the company

Tilly Pig is your go-to for fun, personalised piggy banks and children’s educational products. We believe that learning to save should be a joyful experience, and our adorable collection is designed to spark a lifelong interest in money management. We are passionate about helping kids learn to save, one coin at a time.

Our Promise

Easy Returns

We really hope you love everything in your order —but if something’s not quite right, we’re here to make things easy. The return process depends on where you’re located. Returns from the UK: Returns are free when you use our Royal Mail Tracked Returns service; You have 28 days from dispatch to return your item. Returns from outside the UK: You have 40 days from dispatch to return your item

Contact info

Discover amazing gifts today

Visit Tilly Pig. New piggy banks every month!

4.4

Excellent

TrustScore 4.5 out of 5

195 reviews

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Rated 4 out of 5 stars

my daughter was well pleased with her…

my daughter was well pleased with her pig thank you

2 May 2025
Tilly Pig logo

Reply from Tilly Pig

Ruth,

We're happy to hear that your daughter is pleased with her pig! Thank you for sharing this positive feedback with us; we appreciate it.

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

Tilly Pig Team

Rated 5 out of 5 stars

Lovely piggy banks with a print on them…

Lovely piggy banks with a print on them of people's favorite theme.
I bought Winnie the pooh and Harry Potter for family members for xmas and they were thrilled with them

21 August 2025
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Reply from Tilly Pig

Pauline,

We're happy to hear that your family members were thrilled with the Winnie the Pooh and Harry Potter piggy banks! Thank you for sharing this positive feedback; we appreciate it.

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

Tilly Pig Team

Rated 1 out of 5 stars

Very upset

Very upset. My grandsons pig arrived damaged. Replacement arrived damaged and Tilly pig were not interested in doing anything about it......clearly there is an issue with the harry potter style. So I spent full price and have 2 damaged pigs. Not happy at all. Very poor customer service

27 December 2025
Tilly Pig logo

Reply from Tilly Pig

Simone,

We're very sorry the Tilly pig arrived damaged and the replacement also had issues. We appreciate you bringing this to our attention.

One of our members will be in touch via email to assist you further with this inquiry.

Tilly Pig Team

Rated 5 out of 5 stars

I brought for my great nieces and…

I brought for my great nieces and nephew for Xmas. They loved them

26 November 2025
Tilly Pig logo

Reply from Tilly Pig

Laura,

We're happy to hear that your great nieces and nephew loved the gifts you brought for them at Christmas! Thank you for your positive feedback.

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

Tilly Pig Team

Rated 5 out of 5 stars
Tilly Pig logo

Reply from Tilly Pig

Alan,

We're happy to hear that you had a great experience with our product and its price. Thank you for your positive feedback!

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

Tilly Pig Team

Rated 3 out of 5 stars

Disappointed about the way my order was…

Disappointed about the way my order was dealt with you didn’t advise that it was out of stock when I ordered I had to contact you about updates on when I would receive it I eventually received it on the whole I am happy with product but your customer service needs to be looked at

14 November 2025
Tilly Pig logo

Reply from Tilly Pig

Sheila,

Thanks so much for taking the time to leave your feedback — we really appreciate it. I’m glad to hear you’re happy with the product, and we’ll definitely take your comments on board as we continue improving the experience.

The Koin Club Team

Rated 5 out of 5 stars

Lovely gift

Lovely gift, perfect for my new granddaughter!

6 November 2025
Tilly Pig logo

Reply from Tilly Pig

Jill,

We're so happy to hear that you found the perfect gift for your new granddaughter! Thank you for sharing your positive experience with us.

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

Tilly Pig

Rated 5 out of 5 stars

Very efficient firm would use them again

Very efficient firm would use them again

5 November 2025
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Reply from Tilly Pig

Christine ,

We're happy to hear that you found our firm efficient. Thank you for your positive feedback; we appreciate your willingness to use us again.

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

Tilly Pig

Rated 5 out of 5 stars

Website was easy to use

Website was easy to use. Moneybox arrived very well packaged and is perfect for my young granddaughter.

10 November 2025
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Reply from Tilly Pig

Rosemarie ,

We're happy to hear that the website was easy to use and the moneybox arrived well-packaged. We appreciate you letting us know it's perfect for your granddaughter!

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

Tilly Pig

Rated 2 out of 5 stars

Dreadful comms

Ordered 3 pigs - no confirmation sent monies taken
Left 3 days contacted customer service bot - useless no order found
Asked for a human who found order in seconds
Dispatch next day arrival in 2
Never arrived contacted CS again ‘may be out of stock ‘
No comms regarding this at all no confirmation e mail ever received
Fed up asked for refund given straight away
Got the second star as Moises in customer services was excellent
Very very disappointed
Noted that website changed its name during all of this!!!!

17 November 2025
Unprompted review
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Reply from Tilly Pig

Denise ,

We appreciate you taking the time to share your experience. We are sorry to hear about the issues you faced with your order. We'll investigate these problems to improve our service. We are glad that someone could assist you.

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

Tilly Pig

Rated 5 out of 5 stars

Great service

Fast service ,item in perfect condition

3 November 2025
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Reply from Tilly Pig

Hello ,

We're happy to hear that you received fast service and your item was in perfect condition. Thank you for your positive feedback!

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

Tilly Pig

Rated 5 out of 5 stars

Great christening present 🎁 I have had…

Great christening present 🎁 I have had three now and my four year old granddaughter loves putting her money in and learning how to save and you can open up the bottom so no smashing the pig to get the money out. The pigs are lovely with lots of patterns and colours great job thank you

29 October 2025
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Reply from Tilly Pig

Lynne,

We're happy to hear that the christening presents were a hit! It's wonderful your granddaughter enjoys learning to save with them. We appreciate your positive feedback on the design and practicality. Thank you!

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

Tilly Pig

Rated 5 out of 5 stars
Tilly Pig logo

Reply from Tilly Pig

pat dee,

We're happy to hear that you are pleased with the item and our service. Thank you for your positive feedback; we appreciate it.

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

Tilly Pig

Rated 2 out of 5 stars

Already shared my review on thus…

Already shared my review on thus company! Poor quality.

29 October 2025
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Reply from Tilly Pig

Mr Bartle,

Thanks for sharing your feedback, and I’m really sorry to hear about your experience.

Just to let you know, we’ve already arranged a replacement for your damaged piggy, which has been sent out. If you’d like to share any thoughts on the new one once it arrives, feel free to get in touch via our usual channels — we’re always here to help.

Tilly Pig

Rated 5 out of 5 stars

Well wrapped and a speedy delivery

Well wrapped and a speedy delivery

29 October 2025
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Reply from Tilly Pig

Cat,

We're happy to hear that you received your order quickly and in good condition. Thank you for your positive feedback!

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

Tilly Pig

Rated 5 out of 5 stars

Product perfect for my new grandson

Product perfect for my new grandson, service good. Thankyou

21 October 2025
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Reply from Tilly Pig

Teresa,

We're happy to hear that the product is perfect for your new grandson, and our service met your expectations. Thank you!

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

Tilly Pig

Rated 1 out of 5 stars

Ordered 2 tilly pigs with get one free.

Ordered 2 tilly pigs with get one free.
The two got delivered, but no sign of the Free one.
Very disappointed

19 October 2025
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Reply from Tilly Pig

Janet Clarke,

Sorry to hear about your experience — we completely understand how disappointing that must have been. We’ve responded to your email and will follow up from there to get this sorted for you.

Tilly Pig

Rated 5 out of 5 stars

Outstanding product and serviceabove and beyond

Outstanding product and service. Went above and beyond to replace a part on the Tilly pig.

17 October 2025
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Reply from Tilly Pig

Vicki,

We're happy to hear that you had such a positive experience with our product and service! Thank you for letting us know we went above and beyond for you.

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

Tilly Pig

Rated 3 out of 5 stars

So I got my grandchildren a Tilly pig…

So I got my grandchildren a Tilly pig (2) a couple of years ago. My daughter has been teaching them to save some of their money . They a lovely little piggy banks and sit well in their bedrooms however!!!!! Today my daughter tried to get money out of them. All was well with one but the other she couldn’t get the £2 coins out. My granddaughter was extremely upset because she thinks we will have to smash her beloved pig. I got in touch with the company but all they could do was offer me 20% off a new one . I didn’t realise at the time that we should actually check to see if you can get the money out so people please be aware of this fault with some of the pigs because now I have a upset little granddaughter.

1 November 2025
Unprompted review
Tilly Pig logo

Reply from Tilly Pig

Johanna ,

We're sorry to hear about the trouble your granddaughter is having with her Tilly pig. We appreciate you bringing this to our attention and are sorry for the distress caused. We'll look into this issue. Thank you for your feedback.

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

Tilly Pig

Rated 3 out of 5 stars
Tilly Pig logo

Reply from Tilly Pig

Sheila,

We regret the quality did not meet your expectations. We appreciate your feedback and will look into it.

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

Tilly Pig

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