Tile Kingdom Reviews 

179
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

i ordered a significant amount of tiles comprising 3 different types. The company replied to all emails quickly, checking stock and delivered within 5 days as agreed. Quality at a completive price. Ve... See more

Rated 5 out of 5 stars

At the back of Bow village, near Crediton there is a hidden gem. Tile Kingdom is a very special ceramic warehouse with an excellent range of tiles, some of which are exhibited in their brand new dis... See more

Rated 5 out of 5 stars

I can highly recommend Tile Kingdom as we recently purchased The Verona tile in Loft White. Jane was the wonderful person who took my call when I enquired about stock. She was exteremly professi... See more

Rated 1 out of 5 stars

I bought 11sq meters of The Glacia Porcelain tile 300x600. The minute they were installed they started taking in water. Tile kingdom have done absolutely nothing but pass the buck between the supplier... See more

Company replied

Company details

  1. Tile Store

Written by the company

We are a family run business based in Devon with many years of experience in the tiling industry. We specialise in high quality ceramic, porcelain, mosaic, and natural stone tiles as well as 20mm outdoor porcelain pavers. We pride ourselves on providing a great service as an online retailer of tiles to homes across the UK, as well as being able to offer a personalised service to local businesses and customers. As a family-owned business, you can trust us to give your family the same care and attention that we give to ours.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

179 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(179)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Immediate response to my order

Immediate response to my order, payment taken securely and the added bonus of an easily accessible complaints and returns policy. Fabulous site and amazing company, will definitely use again.

8 April 2023
Rated 5 out of 5 stars

Lovely range of tiles

Lovely range of tiles. Great being able to order samples so cheaply! Hassle free ordering and customer service. Very pleased with my purchase. Would happily recommend Tile Kingdom to others.

8 April 2023
Rated 5 out of 5 stars

Grey Tiles

Tiles arrived promptly. The delivery man was friendly. The tiles perfect so very satisfied.

28 September 2022
Tile Kingdom logo

Reply from Tile Kingdom

Hi Gill,
Thanks so much for taking the time to write a review. You’ve only given us two stars, is this an error?
Thanks!
Tile Kingdom

Rated 5 out of 5 stars

I had to give 5 stars because in this…

I had to give 5 stars because in this day and age sellers walk all over you.Tile Giants went out of their way to be helpful and track down tiles that were out of stock.They arrived in great time and are perfect.it was so nice to be treated so well,Thank you.Floor and walls all done now and look a picture.
Best wishes,Anne x

12 April 2022
Rated 5 out of 5 stars

Fantastic service!

Fantastic service!
Particular thanks to Jane who managed to
source the tiles I was looking for. She kept
in touch throughout the process and made the purchase hassle free.
A great company to deal with.
I recommend them without reservation.

2 March 2022
Unprompted review
Rated 5 out of 5 stars

Waited a long time for a decent tile…

Waited a long time for a decent tile company to be around, I love the personal service you get from this company, local to me, speedy responses and sorted my customer out with everything she requested. Brilliant quality tiles, customer service is second to none. Thanks tile kingdom will be recommending you to anyone needing tile :) x

27 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent local company

Was recommended to talk to Liam by our builder and was not disappointed. Great prices, great quality and great service. Would recommend to anyone looking to buy tiles.

19 September 2021
Unprompted review

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