Tikona Digital Networks Reviews 

Guys, I have a suggestion. Please dont go for this pathetic broadband service. You will regret for your life.
They don't care about customers. They just want to take your money and scam you.

THEY GIVE VERY THIRD CLASS SERVICES.PLEASE DO NOT PURCHASE THEIR PACKAGE IT COMPLETLY WASTE OF MONEY, TIME AND ENERGY WASTING ON THEIR FOOLISH PEOPLE

this company is to muched f*cked up the cant picks the calls every day literally every day the wifi have problem not ones 10 11 times there backend team is also very un supportive i am just waiting that my plan overs the i will the buy the jio fiber it is 100 times more better than this 3 rd class company i request every body please do not buy there wifi other wise you will be in the same condition as i am

Third class and worst people they are.. Such a big fraud this guyz di. Please do not but their service .. they will only respond you when they want money apart from this there will be no response . Fraud people.

They will surely pay for cheating on their customers.

Third class🤬

I wish I could give Tikona WiFi services zero stars because they truly deserve it. My experience with Tikona has been nothing short of a nightmare. Let me break down the numerous reasons why Tikona is the worst internet service provider:

Unreliable Connection: The connection drops more often than I can count. It's frustrating to be in the middle of something important, only to have the internet suddenly disappear.

Poor Customer Service: Dealing with Tikona's customer service is a nightmare in itself. They are unresponsive, unhelpful, and seem to have no idea how to resolve issues.

Slow Speeds: Even when the connection is up, the speeds are abysmally slow. Streaming a video or downloading a file is a luxury I cannot afford with Tikona.

Billing Issues: Tikona's billing system is a mess. They overcharge, add random fees, and it's nearly impossible to get a refund for their terrible service.

Outdated Equipment: The equipment provided by Tikona is outdated and frequently malfunctions. It's like they're using technology from the Stone Age.

No Regard for Customer Satisfaction: It's clear that Tikona does not care about its customers. They are only interested in taking your money and providing the bare minimum service.

In conclusion, I would strongly advise against using Tikona for your internet needs. Save yourself the frustration and headache and look elsewhere for a reliable internet service provider.

TIKONA TECH SUPPORT is the worst. I had no internet for days! I am a work from home employee. I had to switch to Mobile data so that my productivity was not impacted. To make matters worse, I recommended Tikona to 2 other WFH colleagues. One did not receive service from day 1.
We formally wrote to Tikona to disconnect services but the retention team called us weeks after signing up for a new Internet connection.
Collections Team has been harassing us now, abusive language. Unacceptable! Next Step - Record the calls and post on Social media

Pathetic service, everyday outrage or poor connection or no service at all
No speed or connectivity as per plan that we have paid for. Do not use Tikona at all

Very good if you are interested in wasting money
The wifi goes off very oftenly when we complaint to them they have te recorded service voice which says we have registered ur complaint and it will be resolved soon which never resolves.In every few moments there are ping drops and the wifi stops working for some time.the sevice guy after trying to connect for a long time says he will send a technician the next day but no one came.

Very bad experience!!!!!!!!!!!

Waste of money

If there is minus ratings I will give -100% for Tikona. Very poor network and worst service. Not attending any complaints. Always insisting to check connections and restart but they aren’t doing g anything and there is no persons for service.

Almost a month completed since relocation request and still not a single call to relocate my services.

I don't even want to talk to you guys now.

Just disconnect my services, i'll get jio fiber now or any other service.

Atleast they have courtesy to call and follow up unlike you guys.

Fed up with your services now, worst service ever.

This is Another Looting scheme
Internet doesn't work, customer service knows and does nothing, they keep your connection even you request them to stop their service, they wont stop your service, you get frustrated and change your isp,
This is where the scheme starts - they bill you saying you had a ongoing connection and it isnt discontinued yet you have to pay this much amount,
they start harassing you, fake lawyers call you, recovery agents call you they make you pay anyway possible, people are third class and cheap, this is not a isp company this is fraud company. stay away

Absolutely unprofessional, unethical, inefficient, badly managed company that I have ever come across. We have been with them for more than 7/8 years and now we are going overseas, but they do not allow to close the service. They are pushing us to keep the connection or pass to a friend, relative, or put on hold , but cannot close the account. I have spoken to about 5/6 reps from their office and all are equally brainwashed to be unfriendly and to keep a client by hook or by crook. Wish I could give a negative star rating to them.

I had tikona broadband service for nearly 3 to 4 yrs. Service was ok. But i disconnected it from july 2023 as i had to relocate to a new place. I had paid advance amount and after repeated requests to refund of my amount they are not doing it. They don't give uus an extra day if we are late in paying. Very patetic.

I have never seen such a disaster and pathetic service of tikona broadband, i would recommend everyone to use mobile data instead of using Tikona services. At the time of billing and payment they reach out to us before a week of billing date but when we face issue...no body is going to help us..once in a blue moon if customer care pick the call they just saying that our technical team is working on your issues and they will take min. 4 hrs and max. 24 hrs.
Tikona, please shut down your company.

This very bad service I complin last 4 days but still has no technical support No one response also technical staff rude bhiveryer I don't like this at all

Giving 1-star just because it doesn't have option to select 0. Pathetic service, takes ages to solve the issue and the only thing they keep telling you is that engineer is assigned and there is no resolution. The number has just IVR service just a recorded non sense. I really regret opting for this network providers.
Highly not recommended.

Worst ISP. I wanted to close the connection..but they gave me a discount so i decided to stay and after that i paid the amount which was specified after the discount.... within 4-5 days my connection got disconnected and they started telling me you need to pay the full amount not and all....I told the details and even shoed the screenshot of the discounted price but they were saying on one thing....when are you going to pay....the customer service was very rude..and polite at the time I was leaving....worst service and they were making excuses about the discount price that you have to pay this charge and that charge...etc...worst...I am never going to recommend anyone

Trustpilot Team Please add 0 Star Option, I can't give this type of company 1 start also, Tikona is a Poor Internet Service Provider, they can't provide service and after that, they threaten you if you going cancel the connection and ask you for extra money, if you have pending only 745 they ask you need to pay 2200 like that, don't use it, in my word wants to go with this faltu company, don't use the internet.

Even 1 star is a lot for this fraud company. I repeatedly told them last year that I don't want their services anymore. They kept calling me during my office hours repeatedly convincing me to stay and asking me repeatedly which service provider i have shifted to. When I refused to give them any info they started misbehaving and ignored my emails. Then in July they said I had to pay RS320 because I used the services for a week or so, I didn't want to be harassed anymore so paid it to them. It took them another 4 months to come and collect their router. Now in Feb I'm still receiving legal notices saying I didn't pay the aforementioned 320 rupees and suddenly today I get a call from some Zoya bhattacharya who said I have to pay 2000 rupees immediately otherwise a notice will be sent and I have to pay 35000!! I am so shocked and this woman is soooo rude and she has no decency how to talk to people ! This is her number - +917619844589. She is threatening me now that she will see me in court. TIKONA Customer Care doesn't answer, their app doesn't work and they aren't replying to my email so I dont know what to do. Please help