Tiger Lily Boutique Reviews 1,271

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the variety and versatility of the clothing and accessories available. Many people appreciate the unique styles that stand out from major retailers, often receiving numerous compliments on their purchases. The ordering process is frequently described as easy and quick, with consumers noting the fast and well-packaged delivery service. However, some customers also noted issues with specific items, such as a hole in a pocket of trousers or a keyring with poorly cropped images. A few reviewers expressed dissatisfaction with the return policy for sale items, finding that they could not get a refund for clothes that didn't fit. Additionally, one person mentioned a delay in receiving a refund.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers are delighted with their... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of clothing, noting... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the fast and prompt... See more

Order

Customers had positive experiences with order. Many reviewers found the online ordering process easy,... See more

Retail

Consumers find retail to be a positive experience, often describing stores as lovely and a "wee gem." Many... See more

Based on these reviews

Rated 5 out of 5 stars

Came into Broughty Ferry shop 19th Dec - Xmas shopping with my daughter and friend. All three of us had a brilliant time in the shop, trying on various outfits, requesting advice and the staff were a... See more

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Rated 5 out of 5 stars

A fantastic place to shop online or in person at any of the 3 shop's, Iv personally visited the Edinburgh, & Broughty Ferry & staff are very helpful and will assist you putting outfits together if n... See more

Rated 5 out of 5 stars

Saw Tiger Lily on Instagram and loved a dress. Ordered and delivery was fast. The dress was beautiful, top quality but sadly the style didn’t suit me. Returning was easy and customer services were ama... See more

Rated 5 out of 5 stars

Website is easy to negotiate with a wide range of garments from everyday to special occasions at a good price. Prompt delivery service and no hassle if any returns are required. I recently had to re... See more

Rated 5 out of 5 stars

I first saw Tiger Lily Boutique advertised on Instagram. The clothes so versatile good value and in fashion that I ordered one of the day dresses in animal print and a pair of boots. The order proce... See more

Company replied

Rated 5 out of 5 stars

I bought this dress for the races and oh my goodness the dress was absolutely beautiful, I have never received so many compliments in my life, I felt so beautiful all day. This is my second purchase... See more

Rated 5 out of 5 stars

I ordered a lovely star denim shirt from the Broughty ferry shop online. Got regular updates on my delivery that arrived quickly. I usually shop in the Aberdeen store and have purchased many items. Lo... See more

Rated 5 out of 5 stars

Found Tiger Lily on facebook. I have purchased 2 maxi everyday dresses in red and burgundy. I wore the red at Christmas and received many compliments. The provide great comfort while remaining stylish... See more

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Rated 5 out of 5 stars

I love the variety and quality of the clothes this company has to offer. From ordering items to visiting their store in Broughty Ferry, it has always been a very pleasant experience. The staff are ver... See more

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Rated 5 out of 5 stars

Tigerl Lily is my favourite clothes and accessories company - I always find outfits there for any occasion or just for casual wear. The staff are always so helpful , both in the boutiques or online. I... See more

Rated 5 out of 5 stars

Fantastic outfit again, from Tiger Lily! I have just tried the magic pants in beige with the Gracie blouse in baby blue. What a great ensemble and lovely fit, I'm a size 8. So comfortable and al... See more

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Rated 5 out of 5 stars

Ordered a dress from here and it arrived quickly and I had good communication too. Having bought a dress a while ago in Aberdeen I started to look online as they do some beautiful things, I ordered... See more

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Rated 1 out of 5 stars

Didn't want to leave any stars. Went into shop early Saturday morning. Staff didn't ask if they could help too busy chatting to each other which is very rude. Doesn't take much to make a customer feel... See more

Rated 5 out of 5 stars

Lovely selection of clothing at affordable prices. The ordering process was quick and easy and everything went smoothly. Delivery was very fast and parcel was nicely packaged. I was very pleased with... See more

Company replied

Rated 5 out of 5 stars

First time In edinburgh shop. My friend recommended it as I was needing a dress for a wedding. Ella the assistant couldn't be more helpful if she tried not In a pushy way either. Got a beautiful dres... See more

Rated 5 out of 5 stars

Having discovered Tiger Lily through a friend, I recently received my second online order, and absolutely loved everything that arrived, and so I’m keeping all of it…again!! I love how the clothes a... See more

Rated 5 out of 5 stars

I frequent the boutique in Morningside quite often. A visit or passing by is not complete for me without popping in and purchasing something. The staff are amazing, always a warm welcome and very help... See more

Company replied

Rated 5 out of 5 stars

Love this shop and the staff are lovely and very helpful. My last purchase from their website was the Raeve blue crochet top and on collection from store I also purchased a Neve top in pink and am now... See more

Rated 5 out of 5 stars

I purchased the black Everyday dress, online. Wore it for the first time this week and received so many compliments. I belted it and wore it with a black leather jacket - was told it looked expensive... See more

Rated 5 out of 5 stars

I ordered 2 pairs of trousers. Delivery was prompt and well packaged but unfortunately, there was a hole in 1 of the pockets. In fairness though, the return and exchange process was quick and easy and... See more

Company replied

Rated 5 out of 5 stars

I first visited the Tiger Lily boutique in Aberdeen and was blown away by the friendliness of the staff and also the quality of the merchandise on offer. It is up to date with trends without being ove... See more

Rated 5 out of 5 stars

Brilliant service from Tiger Lily Boutique. This was my first shopping experience with you and it definitely won’t be my last. There were lots of selection for my size, style, colours and budget.... See more

Rated 5 out of 5 stars

Delighted with my purchases , very helpful staff , phoned me back to say they had located the pink jacket I wanted . Delivery quick , couldn’t be happier, just wish I lived close to a store !!

Company replied

Rated 5 out of 5 stars

Very easy online shopping and delivery was fast. Loved the chocolate Everyday dress went straight back online and bought it in another colour. Wore it for the first time yesterday and got lots of comp... See more

Company replied

Rated 5 out of 5 stars

My first purchase in a one size item - a beautiful everyday dress. I’m on the short side, but having it taken up. So glad I’ve discovered the shop. Just made another 2 purchases and will be coming bac... See more

Company replied

Rated 5 out of 5 stars

First purchase - and yes, one very happy customer! Made my first purchase online recently. Have been tempted so many times by the fabulous adverts and stock you hold. But, fell in love with the bla... See more

Rated 5 out of 5 stars

Fantastic service ordered online . Quality off dress dress is super and looks lovely . Cant wait to visit Edinburgh store one day to get additional items Carole king

Company replied

Rated 5 out of 5 stars

Excellent customer service, extra touches (birthday cake) most welcoming friendly and helpful staff. Nothing was too much trouble, had a fabulous time - best Saturday morning ever. Thank you to every... See more

Rated 5 out of 5 stars

Placed order online for sale item, received email ad coding me the item was ready for collection. Went to Broughty ferry shop collected my item. Absolutely flawless process and the stAff are so frien... See more

Rated 5 out of 5 stars

I purchased a Christmas jumper from the website to wear for the annual Christmas jumper day at work. I requested next day delivery as I had forgotten about it 🤦🏼‍♀️ It arrived quickly, was beautiful... See more

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Rated 5 out of 5 stars

Would highly recommend Tiger Lily, its my favourite shop and wont shop anywhere else. I love the personal touch and how they can advise what goes with what and they help you colour match and put a who... See more

Company replied

Rated 1 out of 5 stars

Purchase a keyring with 4 spaces for pictures of my dog. Didn’t realise (my fault) it was cheap plastic but no care was taken when placing the pictures of the dogs head & shoulders in the slots. The... See more

Company replied

Rated 5 out of 5 stars

Ordered the everday animal print dress delivery was very quick, and so easy to order.Wore it to go to the theatre had so many compliments was really thrilled.Thanks again Tiger Lily for a fab dress an... See more

Company replied

Rated 5 out of 5 stars

It was my first time shopping at Tiger Lily Boutique - online. Lots of different items, not seen in other high street shops, good quality and well priced. Will definitely buy there again.

Rated 5 out of 5 stars

Placed an order, came quickly. Had to return an item, easy to return and replacement came quickly. Brilliant shop. Will order again. Had an amazing personal shopping experience in the edinburgh stor... See more

Rated 5 out of 5 stars

I have visited the Edinburgh store a couple of times now, great selection of fab clothes for all ages. I have also ordered online and delivery is super quick. Quality of clothes is great, absolutely l... See more

Rated 5 out of 5 stars

I have never ordered anything from Tiger Lily before but liked the style of their clothes. I ordered a dress which came quickly, good quality, fitted perfectly and was very reasonably priced. I will c... See more

Rated 5 out of 5 stars

Fabulous outfit ideas to suit all shapes and sizes. Swift despatch ordering online, and instore service second to none. #1 class service every purchase 🤩

Rated 5 out of 5 stars

Had a lovely visit to the Broughty Ferry shop on Saturday, the staff were fantastic they choose an outfit for me I would have never have picked and I felt a million dollars in it ! Will definitely ret... See more

Rated 5 out of 5 stars

Communicated by email which was very responsive bought online and item arrived very quickly. Quality of product excellent and really happy, would shop again and recommend.

Rated 5 out of 5 stars

Amazing selection of unique clothing which is brilliant value for money. Staff are so helpful & friendly it’s always a pleasure to visit.

Company replied

Rated 5 out of 5 stars

Always a great selection for all sizes! Staff are incredibly helpful and go out of their way to deliver excellent customer service! A wee gem of a shop!

Company replied

Rated 2 out of 5 stars

I ordered 2 dresses at a total cost of £130 not realising that as they were in the sale I was not entitled to a refund. Neither of them fitted or suited me. Admittedly I did not read the terms regardi... See more

Rated 5 out of 5 stars

I ordered the striped jumper (navy/orange/neutral/grey) as they didn’t have my size in the shop. Also took advantage of the 20% offer 😊 Jumper arrived quickly, good quality and fits perfectly. Now... See more

Company replied

Rated 5 out of 5 stars

Fast prompt delivery Love this dress have it in animal print now in burgundy classy rich look so comfortable to wear

Company replied

Rated 5 out of 5 stars

I love the Tiger Lilly experience. Nice pieces that are different and so easy to put together. Coupled with friendly helpful staff make the whole set up on not to be missed. Love the FB adverts.

Rated 5 out of 5 stars

Super easy ordering experience. This was my first order and I must say the item offers great value for money and the delivery was super quick. Dress was as described. I love it. 😻 Now which one t... See more

Rated 1 out of 5 stars

Ordered a fascinator to arrive by the weekend for an event, they emailed and said it was out of stock and will refund me. I then recieved an email minutes later to say this was a mistake and it wasn'... See more

Rated 5 out of 5 stars

I came into the Broughty Ferry shop to collect a couple of orders that I made online. The girls in the shop were so kind and helpful in making sure I was attended to. Thanks girls and I will definit... See more

Rated 4 out of 5 stars

Have experienced shop and online sales team both very friendly and helpful. Had an issue with my online account at a weekend the sales team resolved the issue first thing Monday morning. The shop... See more

Rated 5 out of 5 stars

I was gifted a shopping experience which was brilliant. It was lovely to have the shop to ourselves for the evening, and be given loads of ideas for outfits. There was a lovely choice of clothes and... See more

Rated 5 out of 5 stars

I love Tiger Lily’s clothes and the way they showcase them on social media. I always get excited when my parcels arrive. I wished they had one near me however they don’t so I will be flying up to Aber... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Tiger Lily Boutique is a charming destination for fashion lovers, offering a curated selection of trendy clothing and accessories. With 3 stores, online and app, the boutique is known for its unique blend of styles, catering to a diverse clientele. From chic casual wear to elegant evening pieces, Tiger Lily emphasises quality and individuality.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

Replied to 12% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Lovely clothes from lovely people!

I’ve ordered twice now and both my outfits have been lovely, well packaged and promptly delivered to Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 The posts on instagram are so cute and sell the clothes so well. I just love how smiley, cheerful and down to earth the staff appear as they model the clothes! The trouble is, I’m seeing too many lovely things! Diolch yn fawr! I’m very happy with both my purchases - navy top and trousers and white stripped top and trousers. Prices are great too!

12 March 2026
Unprompted review
Tiger Lily Boutique logo

Reply from Tiger Lily Boutique

Hiya! Thank you so much for taking the time to write us a review. It's so lovely to hear that you are happy with your experience with us.
Happy Shopping!

Rated 5 out of 5 stars

Pleased with my new trousers

I recently ordered 2 pairs of trousers (both really nice from an appearance perspective) but 1 of them had a hole in the left-hand pocket. Getting then exchanged for a fault-free pair was not a problem though and didn't take too long to complete the exchange

27 February 2026
Tiger Lily Boutique logo

Reply from Tiger Lily Boutique

Hiya Laura

So sorry to hear this happened, however super pleased this was dealt with promptly💖

Rated 5 out of 5 stars

Great shop fabulous staff,great…

Great shop fabulous staff,great clothes, great prices

23 February 2026
Tiger Lily Boutique logo

Reply from Tiger Lily Boutique

Hiya! Thank you so much for taking the time to write us a review. It's so lovely to hear that you are happy with your experience with us.
Happy Shopping!

Rated 5 out of 5 stars

Lovely dress

Lovely dress. Great selection of clothes in the boutique. Prompt delivery

26 February 2026
Tiger Lily Boutique logo

Reply from Tiger Lily Boutique

Hiya! Thank you so much for taking the time to write us a review. It's so lovely to hear that you are happy with your experience with us.
Happy Shopping!

Rated 4 out of 5 stars

Online shopping

Online ordering easy and efficient.
Goods of high quality.
Only negative point I was asked when collecting order from my local store, why order online we have everything in store that's what keeps us open.

I order online as convenient for me a bit surprised this comment was made to me. Why have online shopping if local store doesn't really want you to use.
I'll still continue to do most convenient way for me.

26 February 2026
Tiger Lily Boutique logo

Reply from Tiger Lily Boutique

Hello! Hope you are well💖
I’m so sorry to hear about your experience when collecting your online order in store. We truly appreciate your support both online and in person.

Thank you for bringing this to our attention. Please be assured this will be addressed with our in-store team as a priority.

We very much hope you continue to enjoy your purchases both in store and online.

Kind Regards,
Kirsty

Rated 5 out of 5 stars

Tiger Lily on Facebook

Found Tiger Lily on Facebook, love the inspirational posts, shopped online, easy to use website, items arrived quickly and delighted with products and service.

3 March 2026
Unprompted review
Tiger Lily Boutique logo

Reply from Tiger Lily Boutique

Hey! Thanks so much for taking the time to leave a review💖
So pleased you have had a good experience shopping with us!

Rated 5 out of 5 stars

Good value

Extremely pleased with all of my purchases

23 February 2026
Tiger Lily Boutique logo

Reply from Tiger Lily Boutique

Hiya

Thanks so much for taking the time to leave a review! So pleased you enjoyed your shopping experience with us

Rated 5 out of 5 stars

Best very good quality and quick…

Best very good quality and quick delivery

23 February 2026
Tiger Lily Boutique logo

Reply from Tiger Lily Boutique

Hiya!

Thank you so much for taking the time to share your review—it truly means a lot to us. We’re delighted to hear that you enjoyed your shopping experience, and we really appreciate your kind support.

Wishing you many more happy shopping moments with us!

Rated 5 out of 5 stars

Everything about this shop is fabulous

Everything about this shop is fabulous

19 February 2026
Tiger Lily Boutique logo

Reply from Tiger Lily Boutique

Hiya!

Thank you so much for taking the time to share your review—it truly means a lot to us. We’re delighted to hear that you enjoyed your shopping experience, and we really appreciate your kind support.

Wishing you many more happy shopping moments with us!

Rated 5 out of 5 stars

Hi Great service and item arrived just…

Hi Great service and item arrived just in time on the day I needed it🙂

26 February 2026
Tiger Lily Boutique logo

Reply from Tiger Lily Boutique

Hiya!

Thank you so much for taking the time to share your review—it truly means a lot to us. We’re delighted to hear that you enjoyed your shopping experience, and we really appreciate your kind support.

Wishing you many more happy shopping moments with us!

Rated 5 out of 5 stars

I have bought from here before and love…

I have bought from here before and love my dresses.
Fast delivery and beautifully wrapped.
There is a big choice of really lovely clothes at affordable prices.
I’m so pleased I found you after @Mogzee_m shared some of your clothes.

25 February 2026
Tiger Lily Boutique logo

Reply from Tiger Lily Boutique

Hiya!

Thank you so much for taking the time to share your review—it truly means a lot to us. We’re delighted to hear that you enjoyed your shopping experience, and we really appreciate your kind support.

Wishing you many more happy shopping moments with us!

Rated 5 out of 5 stars

staff for helpfull and hands on

staff for helpfull and hands on

23 February 2026
Tiger Lily Boutique logo

Reply from Tiger Lily Boutique

Hiya!

Thank you so much for taking the time to share your review—it truly means a lot to us. We’re delighted to hear that you enjoyed your shopping experience, and we really appreciate your kind support.

Wishing you many more happy shopping moments with us!

Rated 5 out of 5 stars

Arrived in good time

Arrived in good time
All items individually nicely packaged

23 February 2026
Tiger Lily Boutique logo

Reply from Tiger Lily Boutique

Hiya!

Thank you so much for taking the time to share your review—it truly means a lot to us. We’re delighted to hear that you enjoyed your shopping experience, and we really appreciate your kind support.

Wishing you many more happy shopping moments with us!

Rated 5 out of 5 stars

Easy ordering quick delivery beautiful…

Easy ordering quick delivery beautiful clothe

23 February 2026
Tiger Lily Boutique logo

Reply from Tiger Lily Boutique

Hiya!

Thank you so much for taking the time to share your review—it truly means a lot to us. We’re delighted to hear that you enjoyed your shopping experience, and we really appreciate your kind support.

Wishing you many more happy shopping moments with us!

Rated 5 out of 5 stars

Quick attentive service

Quick attentive service
Great product a quality tee in go to
Stripes
Thank you

23 February 2026
Tiger Lily Boutique logo

Reply from Tiger Lily Boutique

Hiya!

Thank you so much for taking the time to share your review—it truly means a lot to us. We’re delighted to hear that you enjoyed your shopping experience, and we really appreciate your kind support.

Wishing you many more happy shopping moments with us!

Rated 5 out of 5 stars

Happy customer 🥰

Easy to order online, delivered on time.
Quality clothing at reasonable price.
Excellent all round service.

20 February 2026
Tiger Lily Boutique logo

Reply from Tiger Lily Boutique

Hiya!

Thank you so much for taking the time to share your review—it truly means a lot to us. We’re delighted to hear that you enjoyed your shopping experience, and we really appreciate your kind support.

Wishing you many more happy shopping moments with us!

Rated 5 out of 5 stars

So glad we found you

Seamless & quick excellent quality.

13 February 2026
Tiger Lily Boutique logo

Reply from Tiger Lily Boutique

Hiya!

Thank you so much for taking the time to share your review—it truly means a lot to us. We’re delighted to hear that you enjoyed your shopping experience, and we really appreciate your kind support.

Wishing you many more happy shopping moments with us!

Rated 5 out of 5 stars

Would highly recommend Tiger Lily

Would highly recommend Tiger Lily, its my favourite shop and wont shop anywhere else. I love the personal touch and how they can advise what goes with what and they help you colour match and put a whole outfit together. Lovely store and very friendly helpful staff

15 February 2026
Unprompted review
Tiger Lily Boutique logo

Reply from Tiger Lily Boutique

Hiya!

Thank you so much for taking the time to share your review—it truly means a lot to us. We’re delighted to hear that you enjoyed your shopping experience, and we really appreciate your kind support.

Wishing you many more happy shopping moments with us!

Rated 5 out of 5 stars
Tiger Lily Boutique logo

Reply from Tiger Lily Boutique

Hiya!

Thank you so much for taking the time to share your review—it truly means a lot to us. We’re delighted to hear that you enjoyed your shopping experience, and we really appreciate your kind support.

Wishing you many more happy shopping moments with us!

Rated 5 out of 5 stars

Absolutely love this shop

Absolutely love this shop. Staff are so friendly and helpful and clothes choice is amazing. I love every experience with TLB

19 February 2026
Tiger Lily Boutique logo

Reply from Tiger Lily Boutique

Hiya!

Thank you so much for taking the time to share your review—it truly means a lot to us. We’re delighted to hear that you enjoyed your shopping experience, and we really appreciate your kind support.

Wishing you many more happy shopping moments with us!

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