Unprofessionell
Ich habe vor 3 Wochen bestellt und bezahlt!! Ware bis heute nicht bekommen. Meine Emails werden nur mit Standard mails ( beantwortet). Vermute stark, dass die gar nicht in der Schweiz sind
5 November 2026
Unprompted review
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3.1
Average
2 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 2 weeks
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I prodotti pagati non vengono spediti
Ho ordinato un bracciale, arriva il numero di tracciamento che dice che il prodotto non si trova, scrivo, mi rimandano il numero di tracciamento e idem come sopra il prodotto non si trova.
Secondo me è un sito fake.
Non comandate da qui!
Aggiornamento.
Qualche minuto dopo la recensione, fatta di domenica, mi arriva un numero di tracciamento funzionante e il bracciale arriva a destinazione dopo nemmeno una settimana...
Bene, perlomeno il sito non è fake ma la serietà e il servizio clienti lasciano comunque a desiderare. Aumento di una stella.
12 October 2026
Unprompted review
Reply from Tierbedarfschweiz
Hello Manuela,
es tut uns leid, dass es bei der Sendungsverfolgung zu solchen Unannehmlichkeiten gekommen ist. Wir können gut verstehen, dass diese Situation frustrierend ist und Zweifel aufkommen lässt. Bitte seien Sie versichert, dass wir Ihr Anliegen ernst nehmen und Ihnen gerne weiterhelfen möchten. Wir würden den Versandstatus gerne noch einmal genau überprüfen und sicherstellen, dass Sie eine klare Rückmeldung zum Verbleib Ihrer Bestellung erhalten. Vielen Dank für Ihre Geduld und die Möglichkeit, die Angelegenheit zu klären.
Freundliche Grüße
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