I emailed about a specific laptop listed at £1169 at the time of my email. I requested further details not listed in the ad. They responded and answered everything - and then hiked the price up to £... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Overall, I am very satisfied with the product and the shipment. The item arrived safely, and I am happy with my purchase. However, I was disappointed with the amount of time it took to receiv... See more
Bought an American fridge/freezer. Great. Just what we wanted and at a decent price. No faulting the product but the delivery was shocking. Arrived a week after advertised, then 5 hours after the supp... See more
Also living in the North of Ireland, a lot of companies now not able to offer UK - UK shipping without ridiculous extra costs, I came across Tiedex who found it possible to do across channel UK -... See more
Company details
- Wholesaler Household Appliances
- also in
- Appliance Store
- Computer Store
- Garden Center
- Garden Furniture Shop
- Office Furniture Store
Written by the company
TieDex Limited (www.tiedex.co.uk ) is a UK-based online sales and international distribution company, supplying top-branded, genuine products to customers across the UK and worldwide. We are committed to providing authentic, high-quality goods supported by efficient logistics, dependable delivery, and exceptional customer service. As a forward-thinking company, TieDex continues to lead in eCommerce innovation, digital retail, and global distribution, ensuring customers receive the best products quickly and reliably. From our UK base, we serve retail partners and consumers with complete confidence in product authenticity and fast fulfilment. Every order is handled with care, combining trusted UK service with international reach. Our Product Categories Garden Products – Premium outdoor tools, accessories, and living solutions. Electronics – Smart gadgets and advanced home technology. PCs & Laptops – Reliable systems from trusted global brands. Fridges & Freezers – Energy-efficient and durable cooling appliances. Exercise Equipment – High-performance treadmills, bikes, and home gym gear. Swiss-Made Washers – Precision-engineered washing machines for long-lasting performance. Why Choose TieDex Limited UK-based with global distribution network 100% genuine, branded products Fast UK & international shipping Secure online ordering Competitive prices and trusted service
Contact info
124 CITY ROAD LONDON , EC1V 2NX, LONDON , United Kingdom
- 03301333111
- info@tiedex.co.uk
- tiedex.co.uk
3.0
Average
257 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good product , no complaints from me 👍
Arrived in good time . Lovely lads delivering . Keter shed up now and just as described . Fits in well into the whole garden . Shed’s are not attractive, but this one ( Keter artisan grey ) is not ugly 😂
It’s bigger than I imagined and will be great when I de clutter my garage !
I said … when 🤪
23 September 2022
Very helpful and knowledgeable!
Very helpful and knowledgeable customer service. No problems at all, ready to answer any question. Quick dispatch. Very happy, will definitely use the again and l would highly recommend TIEDEX!
2 September 2022
Fantastic service
Fantastic service, item arrived within a few days, delivery drive was really helpful
22 September 2022
i have still not received my order
i have still not received my order - chased x3 times and only had x1 email reply informing they would look into it - till no updates ! frustrating
21 September 2022
Reply from TIEDEX LIMITED
HI, we can confirm the product was delivered by the panther group, sorry for the courier delays,
tracking attached. product delivered and singed, tracked
https://pgtrack.com/9lr2qqo
thanks
reviews@tiedex.co.uk
Very pleased with the service given
Very pleased with the service given, item turned up on time in good condition. Thanks Tiedex.
30 August 2022
Fabulous all round!
The service was professional, immediate and helpful. The parasol is perfect and arrived in good time without any delivery fee. It couldn't have been easier.
25 August 2022
great seller
great seller, always quick to respond to any query and delivery fast ! would recommed
7 September 2022
Don't touch with a barge pole
Don't touch with a barge pole. Thank God I got refunded
2 September 2022
Reply from TIEDEX LIMITED
Hi
customer request to cancel the order, order cancelled and immediately refunded,
thanks
reviews@tiedex.co.uk
I received this shed yesterday on…
I received this shed yesterday on delivery date. Delivery men were both helpful and polite. They did struggle a bit with the size of the shed. Haven't given given them five star as I haven't yet opened the boxes to inspect item as I am on my own and will need help to do so.
27 August 2022
I ordered the item 2 weeks ago
I ordered the item 2 weeks ago , keter sheed was the item , and today i get in touch with tidex , and they told me is shipment delays from the main brand keter , but TIDEX supposed to have the responsibility to notify me about any further changes, and i recive nothing from them!
24 August 2022
Reply from TIEDEX LIMITED
Dear Customer
we are sorry for the delay, within a few weeks we will restock it, as soon as back in stock we will deliver it within 7-14 working days, two man delivery service
sorry for the inconvenient caused, as soon as dispatched you will be notified wire email
thanks
reviews@tiedex.co.uk
Fantastic service and competitive…
Fantastic service and competitive pricing. Even received a phone call to arrange the delivery date.
22 August 2022
5 stars
5 stars, great customer service, very fast delivery and kept me updated via whatsapp. Will buy from here again. Cheaper than anywhere else too.
16 August 2022
Great service
15 August 2022
The product arrived damaged
The product arrived damaged. It can happen but for 3 weeks Tiedex is unclear in his restitution.
First, I am a French customer and my English may be approximate. I just checked our exchanges and in no case did I find an email from you allowing me to benefit from a discount of 120 GBP. if so, thank you for this offer that I wish to activate. please send it back to me.Regards
11 August 2022
Reply from TIEDEX LIMITED
Sorry for inconvenient
Product
Lifetime 52 Inch (132cm) Portable Basketball Hoop
SKU: 664411500
Customer Country: France
Shipping From: UK
Carrier: UPS
Partial refund or repair Cost Issued
Thanks,
reviews@tiedex.co.uk
Fantastic service polite driver
9 August 2022
promp service
Only received not opened but prompt delivery
Informed throughout the process on time and date and the staff made sure it was left where convenient
8 August 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.