Ticombo Reviews 

3,268
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 423 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently state that the online platform is extremely user-friendly, allowing consumers to easily navigate, search for games, and complete their ticket purchases without any trouble. Reviewers often note that prices are very reasonable compared to other secondary marketplaces, and match tickets are delivered securely to their phones well before the scheduled events. However, some people mentioned receiving restricted view seats instead of the centrally located spots they originally paid for. Specific reviewers also shared experiences of getting tickets in completely different tiers than requested, leading to considerable disappointment upon arrival.

What people talk about most

Service

People report positive experiences with service, noting that everything was handled transparently, quickly,... See more

Order

Reviewers highlight ambiguous aspects of order, as while some consumers received their tickets smoothly and... See more

Website

Reviewers mention ambiguous feedback about website experiences, as some consumers found the platform easy to... See more

User experience

Customers had positive experiences with user experience, highlighting how easy, straightforward and user... See more

Price

Clients share ambiguous opinions on price, with many reviewers finding costs reasonable and pricing fair for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've watched a thousand matches to date. Thanks to you, I watched a match that will be among the top three in my entire life. You handled the entire process from beginning to end with sincerity, trans... See more

Company replied

Rated 5 out of 5 stars

Hands down the best ticket marketplace I have used. We needed tickets for the French Open and found that TICombo had reasonable charges versus the other sites. We were also impressed how they manage... See more

Company replied

Rated 5 out of 5 stars

I have purchased tickets on Ticombo, and also sold them as merchant, so experienced this website from both sides. I can say that process is easy and straightforward, support is quite fast and helpful... See more

Company replied

Rated 5 out of 5 stars

First time I’ve used or even heard of ticombo so I was a little worried that maybe tickets wouldn’t be legitimate and ruin the trip. From first interaction easy to use website and selection of tic... See more


Company details

  1. Event Ticket Seller
  2. also in
  3. Music Store
  4. Online Marketplace
  5. Recreation Center

Written by the company

Ticombo is a true fan2fan marketplace where event goers can buy and sell tickets in a super simple, secure and fully transparent way. We are committed to become the n°1 Community in the Ticket Market when it comes to heart, innovation, transparency and security. Help us to make it happen by leaving your review!

Fair, Transparent & Secure

Written by the company

We are committed to full transparency in Buying and Selling tickets to your favorite event, artist or Team.
Ticombo received the Seal of Excellence from the European Commission in the Open Disruptive Innovation Scheme in 2017.

TicProtect up to 150% Guarantee on certain Events

Guaranteed delivery

Guaranteed delivery
All purchases and sales on Ticombo are covered by our TicProtect Guarantee. Buyers: Delivery on time and as described. Sellers: Easy and fast way to sell your tickets. Details of Buyer and Seller are shared to make the transaction transparent and secure.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 27% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,268)

573 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything was ok

12 April 2026
Ticombo logo

Reply from Ticombo

Hey Dzenan!
At Ticombo, our team works hard to give everyone access to enjoy their favourite live events.
Thanks for choosing us, and we’ll be ready whenever another event makes it onto your plans.
Cheers,
July | BR

Rated 3 out of 5 stars

Delayed payment for my tickets

I finish the sales and transfer the ticket but still a month later did not receive the money despite their site say it was done. Update 16apr. The support team contacted me, they identified the issue with the initial international wire transfer and I received my money. Now all is set.

7 March 2026
Rated 1 out of 5 stars

i was refused entry by Wembley because…

i was refused entry by Wembley because the ticket i received is named and not transferable. Ticombo refused to refund

2 April 2026
Ticombo logo

Reply from Ticombo

Hello Renqian,
We have tried to contact you in order to assist with your case.
You will find an email from support@ticombo.com offering assistance for a satisfactory resolution.
Best, Red. BR Manager.

Rated 5 out of 5 stars

Great seats, easy, reliable

I bought tickets to Chelsea v Port Vale for the FA Cup QF on 4 April 2026. I paid more than I'd like in fees but that's the case with any resale ticket nowadays. Overall, the process was so smooth - got an email with my PDF ticket (no apps, etc. required) and the seats were amazing in Chelsea's new Westview stand which included Club Chelsea perks i.e., free drink vouchers

6 April 2026
Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Ticombo. The issue with ticket delivery was on my side, but their support team handled the situation quickly and professionally. They communicated clearly, found a solution for the buyer, and ensured that the order was resolved without any penalty for me.

I really appreciated how fast they reacted and how seriously they take customer experience. It shows they care about both buyers and sellers on their platform.

Overall, a reliable service with responsive support. I would recommend Ticombo for ticket transactions.

I really appreciated how fast they reacted and how seriously they take customer experience. It shows they care about both buyers and sellers on their platform.

Overall, a reliable service with responsive support. I would recommend Ticombo for ticket transactions.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

I tried to buy two French Open tickets

I tried to buy two French Open tickets. I used a Visa card. The processing got to 99% and then "timed out"
I tried again and the same thing happened. "timed out" at 99% completion.
I used a different credit card and the order went through just fine.
I now find myself unexpectedly with two pairs of tickets for the same event, purchased 4 minutes apart. The Ticombo agents were not particularly helpful. I was charged for four tickets.

4/1/26. After several requests to Ticombo they agreed to cancel the errant order. It took about 4 email requests but finally they saw things my way and agreed to cancel the order. Kudos to them. It took a little persistence but they finally realized, I think, that it was their computer error. All is well that ends well.

28 March 2026
Unprompted review
Rated 1 out of 5 stars

There were people in our seats and they…

There were people in our seats and they did move when we asked. I reached out about a refund but was sent a generic email in return

28 March 2026
Ticombo logo

Reply from Ticombo

Hi Oliver, we are investigating this case. So far, we believe the people took your seats by mistake. This is the case for the venue and organiser, and we have sent a request concerning the same. BR. A. Barlaup CEO

Rated 4 out of 5 stars

Easy to navigate

Easy to navigate, tickets came through quick enough…Tickets were a decent price but when you add on the booking fees, makes it a bit more expensive…

28 March 2026
Rated 1 out of 5 stars

No refund after 2 months despite buyer protection

On this platform, I purchased tickets for the Olympics in Milan. The platform also offered the option to buy buyer protection in case of any issues, which I also paid for. Unfortunately, a problem occurred, and I have been communicating with Ticombo for more than two months now. Each time they reply that they will send the money, but I still have not received anything.

10 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look