Thysol were let down by Royal Mail whose tracker showed the item had been dispatched but no more. So presumably lost in a sorting office. Thysol sent a replacement immediately when I contacted them.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The FASCIQ IASTM ‘Wave’ tool by Dr. Robert Schleip Was poor quality. The finish on part of the tool was rough with some of the finish missing. Considering the price of this item it should have bee... See more
Brilliant, excellent products, well priced, informative and easy site to use, well packaged, arrived on time, what else could anyone want! Well impressed with this company. Thanks to all the staff for... See more
Company replied
Very prompt delivery. Ordered as an equine massager. Comfortable to hold , lightweight with range of heads, good quality and value for money. Is quiet and although there are a range of speeds, vibrati... See more
Company details
Written by the company
THYSOL UK (Part of THYSOL Group) is both supplier and manufacturer of several brands such as CureTape®- Europe's no 1 Kinesiotape, VetkinTape®- Kinesiotape for equine & canine purposes and FASCIQ® - the best fascia release products out there!
Contact info
The Ghyll, Pevensey Road, RH13 9XZ, Southwater, United Kingdom
- 01403 613093
- info@thysol.co.uk
- thysol.co.uk
4.4
Excellent
151 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The delivery was very efficient haven't…
The delivery was very efficient haven't used the product yet so will follow up whenever I do
21 April 2023
Unprompted review
Reply from THYSOL UK
Thank you Maggie, we hope you enjoy the product as well!
Reply from THYSOL UK
Thank you for taking the time to write these kind words :-)
Couldn’t ask for more
Speedy dispatch and delivery. Consistent supply of good quality tape.
30 March 2023
Reply from THYSOL UK
Thank you Jill, we hope that you'll keep using CureTape for the long run.
Reply from THYSOL UK
Thank you, we hope the book provides valuable insights to you.
The tape arrived promptly and has been…
The tape arrived promptly and has been sticking to the dogs brilliantly
3 April 2023
Reply from THYSOL UK
That's great to hear! We hope VetkinTape will continue to be your choice in veterinary kinesiology tape :-)
Very impressed by the speed at which…
Very impressed by the speed at which this company responded to my queries and with the delivery of the product.
2 April 2023
Reply from THYSOL UK
Happy to help! We hope you enjoy the massage gun.
Poor Advertising - check the small print
I ordered a 25cm diameter peanut ball, a 12cm was delivered. I emailed the company and they sent me another ball free of charge. Good Start! They sent me another 12cm ball, wrong size again. I contacted the company again and they told me 25cm was the length not the diameter!! This is not how every other company markets the product giving the diameter as the size not the length. Even their peanut ball was labelled 12cm. I feel brushed off, fobbed off and still do not have the right product that I originally ordered. Poor service, poor advertising - advertise the products properly so people know what they are buying !!
29 March 2023
Reply from THYSOL UK
Hello Graham, we apologise for any inconvenience caused by the confusion surrounding the size of our large peanut ball. We attempted to contact you last Friday but unfortunately, we were unable to reach you.
Although the description on our product page clearly indicates the size of the ball as "Size: Ø 12 cm x 25 cm length," we understand that the information in the product title could be improved by putting in both the diameter and the total length. Our product itself only has the diameter on the label.
In no way are we trying to deceive you since there is no point in us wrongly advertising our products and then having unhappy customers.
We want to sort it out with you, could you please give us a call back on 01403 613093 or email at info@thysol.co.uk? Thank you.
Reply from THYSOL UK
Great to hear! Good luck with the bands.
Very helpful when spoke to them on the…
Very helpful when spoke to them on the phone. Customer service could not fault and lovely to be able to speak to someone about the products!
Arrived quickly too!
15 March 2023
Reply from THYSOL UK
We are happy to hear you are satistied in the contact you had with us. We take pride in having medically trained customer service that can help you with valuable information about our products. We hope to see you again soon!
Does as it should
Does as it should. Very good adhesive and effectively stayed in place.
13 March 2023
Reply from THYSOL UK
Good to hear you are happy with your CureTape order! We hope to see you again soon.
Reply from THYSOL UK
Thank you! We hope the CureTape Giant is useful in your clinic!
Fast delivery and accurate as stated.
16 February 2023
Reply from THYSOL UK
Thank you! We hope you enjoy the products as well.
Delivery prompt item as per described…
Delivery prompt item as per described and covers my requirement.
3 January 2023
Reply from THYSOL UK
We hope the tape is worth repurchasing and look forward to seeing you back at thysol.co.uk.
Reply from THYSOL UK
Thank you for your review! Glad you like VetkinTape. We hope to see you again!
I had a issue with Royal Mail delivery…
I had a issue with Royal Mail delivery and Matthew solved the issue very fast. The tapes are great quality!!
17 December 2022
Reply from THYSOL UK
Thanks for being patient with us! Royal Mail striking since October hasn't been easy for us :-)
Staff helpful
I have found Matthew very helpful in answering and responding to my questions.
1 December 2022
Reply from THYSOL UK
Thank you!
Vetkin tape
Very good stuff but I find if you leave it longer on your pet than 5 days the glue sticks and is hard to get off but it works really well
8 December 2022
Reply from THYSOL UK
Great to hear you like VetkinTape! Few tips for removing the tape: try rolling it off or using oil. Can be vegetable oil or body oil, any oil will do. It will loosen the adhesive layer!
Fast delivery, high quality goods
Well packed, fast delivery and great quality goods that came as described. I could not be happier and I will definitely order again.
3 December 2022
Reply from THYSOL UK
Thank you for your kind words! Very happy that your products arrived in good quality and that you are happy with them. We hope we can welcome you as a regular VetkinTape customer!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.