Thwifty Reviews 760

Orders remained in process past the delivery date. Live chat agents promised escalation, I asked for the orders to be cancelled. They stated orders were cancelled and had to wait 15 days for a refund,... See more

Cancelled order, fake tracking number, and no refund after almost a year. Thwifty cancelled my order and emailed that a refund would be issued within 7–10 business days. That refund never arriv... See more

This company is a scam. I ordered toilet rolls worth 41 Kuwaiti dinars on 17th September 2025. I contacted them several times to refund the money as they failed to deliver the order. In the beginning... See more

Product price changed during the ordering process. Ended up ordering anyway but did not get the delivery as promised. Waiting time on the phone is ridiculously long and be prepared to call several tim... See more

I thought I was scammed, I ordered last year in November 2025, I was late when I read the reviews that there were so many negative comments on this website. so I didn't expect my order to be sent to m... See more

Almost i felt hopeless to get back refund my money. But finally i am happy to get my same order even it takes more days to deliver.( Approximately 79 days )

Scammers. Notice that they are not listed on Google maps. I don't understand why they continue to Rob people and why no one files against them with consumer protection authorities. All invoice numbe... See more

Got scammed by their repetitive excuses about shipping delays. They refuse to give a refund as per their policy that once item is shipped the order cannot be canceled. I made my order on 02Oct... See more

They indicate that the item is in stock, provide a delivery date and do not deliver or provide an update. When you follow up with them, they provide another delivery date and never deliver. If you a... See more

I ordered an item from Thwifty that was supposed to arrive within 10 days, and it has now been over 2 months and I still haven’t received anything. I tried contacting their customer service multiple... See more

⚠️ Warning to shoppers I placed an order on ksa.thwifty.com and completed the payment successfully. However, the product was never delivered, and customer service did not provide any clear respo... See more

Do not trust this website. It is a calculated scam operation. If you contact them to ask about your order status, you will be cycled through a sequence of three names: Annie, Farooq, and Sara. T... See more

⚠️ Warning to Everyone ⚠️ Please do not trust this website. I placed an order in October because the company showed a Dubai address, which made it look genuine. I waited almost two months but... See more

DON'T THINK ABOUT IT - Very poor and terrible experience. It was my worst online shopping experience ever. My order placed in mid of October 25 and yet Feb 06 26 I didn't receive it. All my emails re... See more

I GOT MY MONEY BACK!!!! This is how you do it - you raise a complaint with Dubai Consumer and then you inform Thwifty that you have done this and you also dispute the transaction with your bank - you... See more

Warning – Scam Website I made a purchase from this website, but the goods were never delivered. I requested a refund multiple times, and they never refunded my money either. They appear very convin... See more

Dear All, Don't buy any thing from.the company website it's scam. I have order from Saudi Arabia a mobile premium case @ 400 SAR. After purchase done the company asking it's out of stock Now no ref... See more

Absolutely scam. Some 18 months ago, I placed an order for a perfume. After months of following up, I was told the item is not available and offered to send a substitute but I choose a refund which ne... See more

I ordered a package that was supposed to arrive at the beginning of January. I contacted customer service multiple times to ask about the status of my order, but I never received any clear informa... See more

I placed an order on Nov 9 with expected delivery on Nov 20. However, when I tracked my shipment today (Nov 18) I saw that the order is still at day 1 "processing". When I checked my thwifty account,... See more

Damn i should’ve looked up reviews online first before ordering.. its a scam the customer support doesn’t even reply even in live chat .. yep 60$ gone UPDATE 17 January 2026: Pumped it up to 2 s... See more

SCAM DO NOT USE!! Still no delivery or refund that i had been promised and just constant slow replies. Reporting this company it’s must be closed down wish I had looked on trust pilot first way to... See more

Barry bad scammer this website I have already 125 riyal order but now cancel this order but not refund my money 20 days agro very very bad inshallah I have a report ministry of e-commerce I have a... See more

Placed an order for my daughter Christmas gift, 12 days didn’t receive anything, trying to follow-up no reply. Please report to Ministry of Economy, as we need to stop this scammers.

Ordered some bbq spices on nov 24 2025 for a Christmas present. Got my confirmation email . Then nothing. Radio silence. After Christmas I sent an email to them stating I’d paid and the money left my... See more

I placed an order with Thwifty (thwifty.com) and was charged SAR 256.16 on 01-02-2026. Order number: TH007211722. Since the payment was taken, the order status has remained “Placed” wi... See more

Thwifty is definitely a SCAM. Not only did I never receive the item, they lied for months about the delivery. They never get back to you and I also never received my refund. The few times the... See more

Don’t order from here, they don’t deliver the product or refund the money. Pure scammers. You’ll get responses from Sam and Sara etc with updates on your delayed delivery but yeah… then they disappear... See more

One of the worst place to Order, they are misleading with the delivery dates & the support is shitty. DO NOT PLACE AN ORDER WITH THEM. This is really frustating, an order which was shown will be de... See more

Never ever ever make an order on this website, haven't received my order no a refund though applied there several times, nobody reacted. Only their "I'm sorry for the delay". But wait what delay if I... See more

avoid avoid avoid , see what happened to me then decide for yourself if to use them or not i placed an order i paid in full and they failed to order the item in the first place, according to... See more

BIG SCAM! I never received my airfryer, they kept on postponing the delivery. It has been 3 months now and nothing! I just requested my refund which I am almost sure I will never receive! Biggest Scam... See more

HORRIBLE EXPERIENCE. placed order of a 2 seater sofa bed on 26th December 2025,get order confirmation on 27th by email. called on 30th to check the status of order delivery and in response they sen... See more

SCAMMERS! do not order from them - what you must do is dispute the card transaction with your bank and place a complaint with dubai consumer department - lets get them shut down - your money is never... See more

This is a scam . I placed an order of 8 devices of insects repellent but never received now they are not responding and not refunding money. Never buy anything from this fraud company.

DONT BUY FROM THEM, they do not have any stock and just hanging u for weeks and at the end they will say your order is backordered and will give u a month timeline again ,, 0 percent recommended

I wish I could write a 0 star review honestly but since there is no 0 I have to rate a 1 star. Costumer service is horrible. You cannot even track your own package. They stole my money and every time... See more

Placed an order 3 months ago and I got no update. Customer contacted the support team 3 times and told me they opened ticket and will get back to me. Ofc they did not and started to ignore me complete... See more

I am writing to express my extreme dissatisfaction and frustration with my order TH009884038, which I placed on October 24, 2025. Despite multiple calls to your office, I have been given the runa... See more

The delivery date was changed without my approval, and no one responds to the chat on the website. Honestly, it’s a shame that a website like this is still operating and stealing people’s money!

This is a scam operation. I ordered a product worth $250 4 months ago, nothing was delivered, I raised over 20 intereactions with their customer service, no deliver or refund.

“This website has been the worst online shopping experience I’ve ever had. I paid for items that were never delivered, and despite contacting their customer service many times, I never received a pro... See more

I order a canon scaner on 15 Sep., was supposed to be delivered on 26 Sep.but did not arrive. I contacted customer support they told me it was back ordered and I should receive it 7 Oct., but it was... See more

Stay away from them unless of course you do not mind losing your money. They do not deliver and when you cancel they will not refund. It has now been 7 months since cancelling an order ,due to non del... See more

I have placed an order and paid but never heard from them again, every time I chatted with them they will log me off . Do not place an order from this scammer website. I repeat they are scammers!!... See more

They are dishonest and completely unreliable. I strongly advise not to trust this portal as they do not follow their own guidelines. I placed an order for a chair on 25th September 2025, with... See more

I canceled my order due to never arriving, and asked for refund. But I never got my refund and they never respond to my calls and follow up. I'm very upset 😡