ThrivePass Reviews 276

Easy Peasy lemon squeasy

Getting it done was so easy

Thrivepass is a great benefits portol for any employee. It offers wide variety of marketplace products. Not interested in those products, there is even bigger category of products and services which can be reimbursed with utmost ease.

Receiving mysterious invoices. Cant log in to query. No support. Useless. Utter crap

Easily and simple. I got a clear response to my initial inquiry, purchased the equipment, and got reimbursed faster than expected.

excellent and convenient

Using ThrivePass has been a great experience. This is a wonderful benefit that my company offers and I would highly recommend all employers to have this amazing benefit for their employees.

I had a great experience using Thrive pass.
The support team responded to my query in a very short time and made the process smooth.
I also appreciated the quick turnaround time that my reimbursement was approved the very next day after I uploaded the invoice

No phone customer support for account support. Makes you reset your password frequently.

Website was very easy to navigate through, and payout was within days. Great job and quick response time.

Loved how intuitive the ThrivePass upload process is. A wonderful employee benefit and a great partner.

I was invited to participate in a Wellness program through my employer. The program provides reimbursements for health and wellness incentives, which helps encourage healthier habits. I appreciate that my employer wants employees to be healthier and accountable. I recently had knee surgery and bought a small exercise bike for home as part of my PT and this incentive helped motivate me!

It was incredibly easy to upload my receipt for reimbursement. The site provides clear and concise instructions, making the process simple and the turnaround super quick.

It's been really easy to navigate and submit the requests.

Worst HSA program I have participated in. If you have input to your HR on benefits, do not use these guys. They want to hold your money, earn the interest and make you fight to be able to use your benefit. I have submitted two transactions at the point of service, both were declined. One for not being a correct merchant code (the merchant code was for beauty and spa at my Nurse Practioner for GLP treatments that have resulted in a Total Cholesterol decrease of 37 points). Their suggestion, submit manually and it will be paid. The other was for eye glasses- it was declined because the dollar value was too high. There suggestion- break up the transaction into smaller amounts and try again. Too late, I already left by drs office

ThrivePass has been a seamless and empowering experience, making employee benefits easy to access and manage. Their commitment to user satisfaction truly stands out

The platform is easy to use and it shows that my employer cares about our well-being.

I received prompt feedback on information I was missing in order to process a request so I was able to re-submit right away with the pertinent information.

Additionally, he reimbursement was surprisingly fast so the whole process is user friendly and very effective.

If only it was possible to give ZERO stars… Thrivepass has mismanaged my COBRA coverage so badly with absolutely no apology for my son’s discomfort. It’s been almost 3 months, still no coverage yet they ask for more payments. Bobbie Paxton offers horrendous client care and the company completely ignores calls, emails and Linked In messages for further assistance. This company is despicable and aggregious in its mismanagement of COBRA benefits.

Requesting the reimbursement of part of my gym subscription was very quick and easy. From the request, I did not have to do anything else (everything was handled by ThrivePass and my HR dept.).