I was surprised to see what Inventory Lab has become. It is now a suite of softwares that offer more value than the individual softwares I have been using. The customer support has been amazing. Alt... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Justin replied to my support message super quick and was very helpful in getting my concerns resolved. He also cleared up some confusion I had about Inventory Lab/ThreeColts/Seller 365. Inventory Lab... See more
Company replied
I had to contact InventoryLab to resolve a login issue. I was promptly connected to a live agent, and the problem was resolved right away. Having access to a live agent is crucial to getting issues ha... See more
Company replied
Everyone is always so helpful. Being a senior, I struggle with technology and they are always so great about walking me through things when I hit a roadblock. I would never be without this awesome com... See more
Company replied
4.4
Excellent
55 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Started the 30 day trial and so far so…
Started the 30 day trial and so far so good! I had a question about something and customer support jumped right onto the chat and helped me right away.
14 April 2026
Unprompted review
Save your money and time
Save your money and time. This software is a complete waste now. They don’t offer what they contractually tell you they offer. Creating shipments in Inventor Lab is a waste time with all the errors. The account is always off and incorrect. It’s been a constant stream of issues since 3Colts took over and it’s just getting worse.
1 April 2026
Unprompted review
Reply from threecolts.com
Amazon introduced a policy called DD+7 which results in payments being deferred until the delivery date plus 7 days. We track accounting information based on this, however; all data is synced based on Amazon reports.
As for shipment creation, there are thousands of shipments created each week. Feel free to reach out to us at support@threecolts.com and we would be happy to look at the account with you!
Tech insights yes, but always strong business insights
The team at three colts are really knowledgeable and set me up brilliantly. Do not hesitate to begin a subscription. I have been in touch with Amanda and the team and have piece of mind that they will be there to support me in my business as I move forward with questions. She even gave insights into repricing opportunities, an area that is a secondary topic but important to my business. The email they sent me was everything I needed to know about using the product, but also included insights that help me process my business goals as well. Highly recommended! M
9 April 2026
Unprompted review
Great customer service
Great customer service. Quick response when there's an issue.
7 April 2026
Unprompted review
Reply from threecolts.com
We're always here to help however we can!
Reply from threecolts.com
We're always here to help! Thanks for sharing!
As a brand new seller,I have leaned on…
As a brand new seller,I have leaned on the support team's experience.I'm ready to hand it off to Amazon.4\
13 March 2026
Unprompted review
Reply from threecolts.com
We're here to help you along the way! :)
Great customer support
Great customer support. Great experience with the product.
4 March 2026
Unprompted review
Reply from threecolts.com
This is the type of support we will bring to every interaction. Thanks for sharing!
Love This Company!
Always fantastic customer service and help for someone like me who is not very techie. Would never be without them.
12 March 2026
Unprompted review
Reply from threecolts.com
We're always here to help however we can!
amazing job thank you
2 March 2026
Unprompted review
Reply from threecolts.com
We're glad to hear that! Thank YOU!
Hamza was very helpful and took the…
Hamza was very helpful and took the time to make sure my issue was resolved.
11 February 2026
Unprompted review
Reply from threecolts.com
Thank you so much for sharing! We are always here to help and we'll be sure to let him know of your message!
I experienced a few technical problems…
I experienced a few technical problems while packing the boxes, but we resolved them quickly with the support team. I think it deserves 5 stars.
9 February 2026
Unprompted review
Reply from threecolts.com
We're always here to help! Thanks for sharing and let us know if you need anything else!
Responsive and helpful
Responsive and helpful, provided great resources.
5 February 2026
Unprompted review
Reply from threecolts.com
We strive to provide this quick and helpful service every time! Thanks for sharing! :)
Confusion Clarified!
Justin replied to my support message super quick and was very helpful in getting my concerns resolved. He also cleared up some confusion I had about Inventory Lab/ThreeColts/Seller 365.
Inventory Lab was a great tool for keeping track of all things Amazon during my time as a seller. Y’all truly are the best! If I ever dive back into selling on Amazon, you guys will be my first stop!
3 February 2026
Unprompted review
Reply from threecolts.com
Glad to hear you were able to get the information you needed! We're always here to help for any situation! :)
Amanda was very professional and is a…
Amanda was very professional and is a great asset to her company
2 February 2026
Unprompted review
Reply from threecolts.com
We'll be sure to let her know! This is the type of service you'll receive with all your interactions at Threecolts! :)
I really appreciate the one on one help…
I really appreciate the one on one help when you need it. There's a chatbot that can be helpful at times, but there's always someone there to back it up quickly and efficiently!
22 January 2026
Unprompted review
Reply from threecolts.com
We're always here to help and we can't thank you enough for sharing. If you ever need anything else, don't hesitate to reach out!
Perfect Perfect Perfect
17 January 2026
Unprompted review
Reply from threecolts.com
This is the type of service we strive to provide every day! Thanks for sharing!
Hamza was awesome
Hamza was awesome! Easy to communicate with and very efficient
14 January 2026
Unprompted review
Reply from threecolts.com
We will be sure to let him know! We strive to provide this level of support with every interaction!
Super helpful support team that helped…
Super helpful support team that helped solve the issues I was facing.
13 January 2026
Unprompted review
Reply from threecolts.com
We're here to help solve any problem you face. Glad to hear you were able to move forward!
Amanda is great
Amanda is great, patient, knows her stuff, gets you there.
5 January 2026
Unprompted review
Reply from threecolts.com
We will share this with her! Thank you for sharing!
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