Thread Reviews 4

TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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Rated 1 out of 5 stars

THREAD Bank/Bad Review

In 2025, I was involved in a Ponzi scam called Del Mar Energy Inc. I was my bank, Bank of America to send 2 Bank wire transfers to THREAD bank in TN. The amount is 19,100. Del Mar Energy turned out to be a scam. I contacted the local police and FBI. I tried to contact THREAD bank to get my funds back. I was told no. I did contact the CPFB. They said Del Mar Energy Inc. is a large structure of scammers that have been around for awhile. THREAD Bank should have no dealings with them. CPFB said, get a lawyer and other government agencies to get your funds back. That is your money. I have contacted the FDIC in December 2025, decision is pending and have made a complaint to the Better Business Bureau, now putting a rating on Trustpilot.

13 June 2025
Unprompted review
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Reply from Thread

Thank you for sharing your experience. As a regulated financial institution, Thread Bank operates in full compliance with all U.S. banking laws. We will always cooperate fully with law enforcement and regulatory agencies.

Rated 1 out of 5 stars

I just got a scam for replacing my bank…

I just got a scam for replacing my bank with Thread bank using ACH. Not sure how Thread Bank works but would like to feel comfortable that they would catch any fraudulent banking

15 January 2026
Unprompted review
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Reply from Thread

Thank you for sharing your experience with us. We would like to better understand this situation. Please reach out to us directly at customerservice@thread.bank

Rated 1 out of 5 stars

Bad business practice

I had a wire transfer to one of it's client. The wire processed took longer time than I thought. Finally, it went through, but it's client closed the account a day after my wire successfully transferred. I contacted the bank, but the representative asking for valid email account that associated with the bank. I don't have since I am not it's client. The end party asked for the transaction ID of the transferred. I provided it and I got the promise that I would get my refund in September, here is November and I still have not gotten my fund back. My bank kept sending the recall request, but has not gotten any response from Thread bank. I borrowed money from my IRA account and was going to put money back to my IRA by the end of September. But here I am, in November, do not know when my fund would be return to my bank. I will have a consequences of paying taxes and penalty from early withdraw of IRA account. I lost 45,000 plus tax and penalty.

13 November 2025
Unprompted review
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Reply from Thread

Thank you for flagging this experience to us. We would like to talk to you more about this. Please reach out to us directly at customerservice@thread.bank

Rated 1 out of 5 stars

After 1 year

After 1 year, they stop working with international wire transfers without reason. Unprofessional and totally dissapointed . Lot of international invoices and money lost by their fault!!!!
NEVER work withg this banks if you have a international company. They freeze money movements for days , they close accoiunts with no reasons. The worst banking experience in years !!

29 January 2025
Unprompted review
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Reply from Thread

Thank you for flagging your experience. We would love to talk to you more about this experience as we have not stopped sending international wire transactions. Please reach out to us directly at customerservice@thread.bank

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