This Is The Want Reviews 

1,513
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The team is excellent in terms of customer service and always at hand to assist you. Prizes are from luxury brands. They also take customer feedback seriously to introduce a variety of brands to suit... See more

Company replied

Rated 5 out of 5 stars

I entered once February 2020, didn't win. For some reason I didn't enter again until February 2021..my ticket only just went and won £100! (Thank you TITW 🥰) I watched the draw live on Instagram, all... See more

Rated 5 out of 5 stars

After playing five or six times over the past eight months, I received a call last Thursday from a lovely guy (Ed) to tell me I had won 2nd place! £250 was transferred to my account quickly and se... See more

Rated 5 out of 5 stars

Have been entering competitions for about 6 months as I love my handbags. Have just had my first win and can't believe it. Easy to navigate website and buying tickets, the bags and other raffles are a... See more

Company details

  1. Shopping & Fashion

Written by the company

The Is The Want is the UK's leading luxury prize destination, giving you the opportunity to win curated prizes from brands including, Louis Vuitton, Gucci, Saint Laurent, Chloé, Prada and more! All competitions are independently verified, audited and conducted by Prize Promotion agency Prizeology, and are not endorsed by mentioned brands in said competitions, Facebook or Instagram.


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4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,513)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Second entry 2nd place!

I entered once February 2020, didn't win. For some reason I didn't enter again until February 2021..my ticket only just went and won £100! (Thank you TITW 🥰) I watched the draw live on Instagram, all very clear and hosted beautifully. I was phoned to confirm I won after the announcement and I had email communication straight after that to confirm my details. Money was received the following Wednesday which I've used on a holiday deposit for next year (Priorities after lockdown hey!) I've entered since but no luck yet, I'll keep trying.. hopefully win a cheeky bag to take on the holiday! 🌴

18 March 2021
Rated 5 out of 5 stars

It's my first time playing anything…

It's my first time playing anything like this. Usually I do not trust these things but actually reading the reviews it seems very genuine. Very easy to pay as well. Fingers crossed I really need a mood lifting news!

Ps: can you add PayPal on to the paying system its so much easier 😊

13 March 2021
Unprompted review
Rated 5 out of 5 stars

Great competition

Exciting competition to be a part of. Always run fairly and on time.

9 March 2021
This Is The Want logo

Reply from This Is The Want

Josie!

Thanks so much for leaving us a 5 star review and we're so glad it's exciting - especially whilst the lockdown continues to drag on! We are just as excited with every single competition and with the main goal of making as many winners as possible, so good luck in your next draw, and we hope to be calling through to you one day soon!

Team TITW. ✨

Rated 5 out of 5 stars

In it to win it!

Easy to play, now keep your fingers crossed for me! :-D

8 March 2021
This Is The Want logo

Reply from This Is The Want

Hi Anna!

Thank you so much for your review, and we really hope you like our new website! We've worked very hard behind the scenes to make it easier to use, faster, and offer even more amazing prizes! We've taken all the feedback from Instagram, Facebook and Trustpilot, and we're glad it was easy to play.

Now, GOOD LUCK FOR THURSDAY!

Team TITW. ✨

Rated 3 out of 5 stars

The mix of prices is good

The mix of prices is good, with numerous competitions on a weekly basis, however the drawer process and number of tickets given once you purchase is confusing, regardless of how many tickets you buy, you are only given one ticket number? So how does someone with one ticket be differentiated from someone with 50? Currently seems a little unfair unless this can be clarified.

8 March 2021
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Reply from This Is The Want

Hi Jade!

Thanks for your review, and whilst it's not the 5 stars we always hope for, we're always happy to answer any questions raised!

So when you buy a ticket you get an order number - no matter how many tickets you buy. That order number is then entered in to the draw for the number of tickets you bought i.e. if you bought 5, it's entered 5 times, or if you buy 10, it will be entered 10 times!

In terms of ticket differentiation, everyone receives a different order number per ticket purchase, so there will never be any overlap!

We also cap the number of tickets which can be purchased by entrants at 10, and we also have a limited number of entrants at 1650. It's then over to LSL Solicitors who run the audit process once the competition ends to ensure no one has entered with more than 10 tickets as originally laid out in the competition description (under the tickets section) and then Prizeology (the prize promotion agency) independently run the draw so you know the winners are chosen truly at random!

Now that's a lot of information, but hopefully that helps?

Do not hesitate to reach us at customer.support@thisisthewant.com should you need any further information!

Team TITW. ✨

Rated 5 out of 5 stars

2nd time in 2 weeks I won 2nd prize…

2nd time in 2 weeks I won 2nd prize 🥳🥳 so so happy have heard from the lovely Sophie already shes so helpful will definitely keep playing in the hope for 1st 💗💗

6 March 2021
This Is The Want logo

Reply from This Is The Want

Double Winner, we repeat, DOUBLE WINNER!

A massive congratulations again Bianca, and amazing the luck of the draw has been good to you 2 weeks in a row - thats TITW History right there!

Good luck in your next draw, and thank you so much for playing!

Team TITW. ✨

Rated 5 out of 5 stars

Fantastic odds

Fantastic odds, was shocked to win the first prize

5 March 2021
This Is The Want logo

Reply from This Is The Want

Our Cloud 9 Collection champion is here! CONGRATULATIONS AGAIN!

We cannot wait to get your bags to you, and surprising your mum with one as well - we hope she likes it (we have no doubt she will - who doesn't love the monogram of LV!).

Team TITW. ✨

Rated 5 out of 5 stars

Fab!

Super quick, super easy. Website is user friendly. Social media is consistent and informative. Staff interact frequently and answer all questions really quickly too. All round wonderful experience. Not to mention how incredible the prizes are!

4 March 2021
Rated 5 out of 5 stars

Heard great things!

Heard some amazing stories about this is the want!

Entered a few but no luck yet! Fingers crossed!

Great value always worth a shot for a LV!

4 March 2021
Rated 5 out of 5 stars

Lovely experience with TITW

Lovely experience with TITW! Very easy to enter their competitions. The customer service (Sophie and Max) was amazing - they all have a lovely upbeat attitude - which made winning a little more exciting! Would definitely recommend entering their competitions.

3 March 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing site

Absolutely amazing site, I won second prize and was so happy to hear the news. I sent my bank details and the money was sent straight to my account. I'll play more often the help was amazing, Sophie helped with all my questions and was so friendly. Thank you !! Xx

3 March 2021
Unprompted review
Rated 5 out of 5 stars

Amazing company!

Amazing company!! I entered and I actually won!! It’s so nice they do runners up prizes! You’ve got to be in it to win it🤩

3 March 2021
Unprompted review

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