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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, proactive approach, and genuine investment in finding the right fit for individuals. Many highlight the personalized support and clear communication throughout the hiring process, noting that the team goes above and beyond to assist them. People frequently mention the excellent service provided, emphasizing the efficiency and smoothness of their overall experience. Reviewers appreciate the insightful guidance, responsiveness, and the team's ability to ensure a good match for both parties, making the often-stressful recruitment journey feel manageable and positive.

What people talk about most

Staff

Clients share overwhelmingly positive opinions on staff, consistently praising their professionalism,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the professionalism and... See more

Based on these reviews

Rated 5 out of 5 stars

Callum was super professional and gave great advice from the beginning. He was honest and only put me forward for those we agreed and truly matched my requirements. He managed the process really well... See more

Company replied

Rated 5 out of 5 stars

very easy to manage payments and get all the information I needed even if they had to repeat. I am bilingual so we communicate in both languages if we didn't understand. Made sure everything was cle... See more

Company replied

Rated 5 out of 5 stars

They were proactive in reaching out and sourcing the role for me. He worked closely with the client to secure an interview on my behalf and kept me well-informed throughout the entire process. Thanks... See more

Company replied

Rated 5 out of 5 stars

Working with Callum was one of the most positive recruitment experiences I’ve had. He really listened to what I was looking for and guided me through the entire interview process step-by-step. Even af... See more

Company replied


Company details

  1. Recruitment Service

Written by the company

At Iceberg Cyber Security, we redefine how organisations address their cyber security and eDiscovery technology staffing requirements. Since our establishment in January 2016, we have collaborated with companies of all scales to secure and engage top talent in these vital domains. With a dedicated emphasis on Cyber Security & eDiscovery, every team member shares a profound enthusiasm for these specialised areas, ensuring the delivery of unparalleled expertise and dedication to each project. Operating globally from our offices in London, Amsterdam, and New York City, we provide permanent and contract opportunities to assist clients worldwide.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

52 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I had an outstanding experience working with Callum

I had an outstanding experience working with Callum as my recruiter. From start to finish, he was professional, responsive, and genuinely invested in helping me find the right opportunity—not just any job.

Callum took the time to understand my goals, kept me informed throughout the entire process, and provided helpful guidance every step of the way. What really stood out was how approachable and supportive he was—he made what can be a stressful process feel smooth and manageable.

Thanks to his effort and dedication, I landed a role that I’m truly excited about. I can’t recommend Callum highly enough to anyone looking for a recruiter who actually cares and delivers results.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!!

Working with Callum was one of the most positive recruitment experiences I’ve had. He really listened to what I was looking for and guided me through the entire interview process step-by-step. Even after receiving an offer and starting the new position he continued to check in with me periodically to see how things were going. Highly recommend Iceberg and Callum in particular.

9 March 2026
Unprompted review
Iceberg logo

Reply from Iceberg

It’s great to hear that Callum provided such attentive support throughout your journey and beyond. Wishing you every success in your new role, and thank you for recommending Iceberg!

Rated 1 out of 5 stars

Worst experience

I talked with one of HR her name is remya. For helping me to
Get a job in Canadian market.
However instead of giving the reply and the clarity regarding she or the agency is ready to help or not . She just ignored.
Taking all the information and then not responding back was just irresponsible behaviour.
Never ever recommend iceberg to anyone.

1 April 2026
Unprompted review
Iceberg logo

Reply from Iceberg

Hi, I’m Tom Chapman, CEO at Iceberg.

Thank you for your feedback, however, I believe this review may be intended for a different company. We don’t have anyone in our team by the name of Remya, and we currently only operate in very specific areas, namely Cybersecurity and eDiscovery recruitment.

That said, if there has been any confusion or if you were indeed trying to reach us, I’d be more than happy to look into this personally and see how we can assist. Please feel free to contact me directly at tom.chapman@thisisiceberg.com.

Best
Tom

Rated 5 out of 5 stars

Worked with Archie - great experience

I worked with Archie when he recruited me for a role at a start-up. Archie was a great recruiter, always available to answer questions and I felt that he really went into the negotiations with my best interests front and center. Although I didn't end up taking the role, I would happily work with Archie again!

12 February 2026
Unprompted review
Iceberg logo

Reply from Iceberg

Thank you for your thoughtful feedback, we are glad to hear you had a positive experience working with Archie. It’s great to know he was supportive and had your best interests at heart throughout the process. We’d be delighted to work with you again in the future!

Rated 5 out of 5 stars

Great experience with Tom Chapman

Tom Chapman reached out to me and accompanied me throughout the extensive hiring process journey. He helped me understand the company and provided assurance and tips for the interviews. I joined the hiring company and confirm that it is indeed a good fit both ways. I would highly recommend working with Iceberg.

27 February 2026
Unprompted review
Iceberg logo

Reply from Iceberg

Thank you for the feedback! It’s great to know his support throughout the process helped you find the right fit. Wishing you continued success in your new role, and thank you again for recommending Iceberg.

Rated 5 out of 5 stars

very helpful

very easy to manage payments and get all the information I needed even if they had to repeat. I am bilingual so we communicate in both languages if we didn't understand. Made sure everything was cleared with management too. overall was very happy talking to Yuri today. on a plus side he even help me out to write his name by saying like the astronaut. such a great way for me to write it!

9 February 2026
Unprompted review
Iceberg logo

Reply from Iceberg

It appears this review may be intended for a different company, as it doesn’t relate to our services at Iceberg. If this was posted in error, we’d appreciate it if you could update it accordingly. Many thanks! - The Iceberg team

Rated 5 out of 5 stars

Iceberg was a great company to work…

Iceberg was a great company to work with !

the staff was highly attentive and professional which led to a very smooth and consistent hiring process. I have no notes and nothing but gratitude for the team in this process.

21 January 2026
Unprompted review
Iceberg logo

Reply from Iceberg

Thank you for your kind feedback. We’re delighted to hear you had a smooth and positive experience with Iceberg, and we truly appreciate your recognition of the team’s professionalism. Wishing you every success in your new role.

Rated 5 out of 5 stars

Outstanding recruiter who delivers results

I've worked with Tom Chapman for several years, and his professionalism is second to none. He's proactive, friendly, and truly exceptional at what he does.
Tom helped me secure an excellent role, working diligently with both me and the employer to remove roadblocks and ensure clear communication throughout the process. His ability to translate technical requirements into business value and vice versa is rare among recruiters and made a significant difference in reaching the right outcome.
Tom is one of the most understanding and capable recruiters I've encountered. I highly recommend him to anyone looking for a recruiter who genuinely partners with you rather than just filling positions.

29 August 2025
Unprompted review
Iceberg logo

Reply from Iceberg

Thank you for taking the time to share such thoughtful feedback. We’re delighted to hear about your positive experience working with Tom and appreciate your recognition of his professionalism, communication, and dedication throughout the process. Wishing you continued success in your new role.

Rated 5 out of 5 stars

Archie Bourne Review

Archie is an amazing recruiter. It was a 2+ month long process but he made sure to keep me in the loop & get everything moving forward. I am 3 months into my job at Tower and I am incredibly grateful. Thank you all!

16 September 2025
Unprompted review
Iceberg logo

Reply from Iceberg

Thank you for your kind feedback. We’re pleased to hear that Archie kept you well informed throughout the process and supported you to a successful outcome. Congratulations on your role at Tower, and we wish you continued success.

Rated 5 out of 5 stars

My experience working with Callum was…

My experience working with Callum was amazing. He worked with me and answered all my questions with an awesome energy and professionalism throughout every step of the process. Wonderful experience all around. Highly recommend.

28 November 2025
Unprompted review
Iceberg logo

Reply from Iceberg

Thank you for your feedback. We’re delighted to hear about your positive experience working with Callum and appreciate your recognition of his professionalism and support throughout the process. Wishing you all the best going forward.

Rated 5 out of 5 stars

Good experience with Iceberg

I had a great experience with Callum from Iceberg. He contacted me with serious opportunity (in contrast to other recruiters who have reached out with something that would be a step down from my current role) and explained why he thought it would be a good fit. He was informative, responsive, and involved throughout the interview process. When I ultimately turned down the offer, Callum was understanding and we ended things on a good note. I would definitely work with Iceberg again in the future.

1 November 2025
Unprompted review
Iceberg logo

Reply from Iceberg

Thank you for sharing your experience. We’re pleased to hear that Callum provided clear, thoughtful guidance and remained supportive throughout the process. We appreciate your kind words and would be happy to work with you again in the future.

Rated 5 out of 5 stars

Callum was super professional and gave…

Callum was super professional and gave great advice from the beginning. He was honest and only put me forward for those we agreed and truly matched my requirements. He managed the process really well and helped when I had multiple offers to manage. Couldn’t recommend enough.

12 July 2025
Unprompted review
Iceberg logo

Reply from Iceberg

Thank you for your kind feedback. We’re glad to hear that Callum provided honest guidance and strong support throughout the process, particularly in navigating multiple offers. We appreciate the recommendation and wish you continued success.

Rated 5 out of 5 stars

I worked with Callum Nevill @ Iceberg…

I worked with Callum Nevill @ Iceberg on all aspects of a new strategic sales leader role in the US with company which is a top tier technology leader. His professionalism and follow up and his end client relationship was second to none. His personal nature and 24-7 “get it done right attitude” and his client partnership was second to none.
His personal and technical nature and “attitude of building and leaving no stones unturned” , raises the level of all aspects of the recruitment engagement. I so very highly recommend Callum and the Iceberg teammates!! Thank you Callum!! jim s

5 December 2025
Unprompted review
Iceberg logo

Reply from Iceberg

Thank you for such thoughtful feedback. We’re delighted to hear about your positive experience working with Callum and the team, and we appreciate your recognition of his professionalism, commitment, and partnership throughout the process. Wishing you every success in your new role.

Rated 5 out of 5 stars

Deep Market Knowledge

I had an outstanding experience working with Callum Nevill. His deep market knowledge and clear understanding of employer needs made the entire process seamless and strategic. He offered insightful guidance at every stage, coaching me through each step with honesty, patience, and practical advice which genuinely elevated my candidacy.

Although I ultimately didn’t get the role (it wasn’t the right fit for either party), Callum’s professionalism never wavered. He was transparent, supportive, and truly committed to ensuring the match made sense on both sides.

What stood out most was his accessibility. He was always available to answer questions, provide updates, and talk through decisions. It never felt transactional; he was genuinely invested in my success, not just filling a position.

Even without an offer, I walked away feeling confident, informed, and valued. I highly recommend Callum to anyone seeking a knowledgeable, thoughtful, and genuinely professional recruiting partner.

2 December 2025
Unprompted review
Iceberg logo

Reply from Iceberg

Thank you for taking the time to share such thoughtful feedback. We’re pleased to hear that Callum’s market knowledge, transparency, and support made the process a positive and valuable experience. We truly appreciate the recommendation and wish you every success going forward.

Rated 5 out of 5 stars

Great experience

Great experience working with Callum Nevill! He’s been very communicative and supportive during my job search, giving super helpful feedback and advice.

1 October 2025
Unprompted review
Iceberg logo

Reply from Iceberg

Thank you for your feedback. We’re pleased to hear that Callum was communicative and supportive throughout your job search, and we appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Awesome to work with!

Callum at Iceberg was awesome to work with. The opportunities he put me up for were really good fits and he prepped me well for each interview. Great guy. I would definitely work with him again!

14 November 2025
Unprompted review
Iceberg logo

Reply from Iceberg

Thank you for your kind feedback. We’re glad to hear that Callum provided strong preparation and well matched opportunities throughout the process. We appreciate your recommendation and would be happy to work with you again in the future.

Rated 5 out of 5 stars

Excellent company

Excellent company - very responsive team! Went the extra mile to assist me!

17 November 2025
Unprompted review
Iceberg logo

Reply from Iceberg

Thank you for your feedback. We’re pleased to hear that our team was responsive and supportive, and we appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great experience with Iceberg while…

Great experience with Iceberg while interview for a new role (got the role). Tom Chapman was very helpful through the process and made sure I was prepared for every interview along the way. Very professional and supportive.

29 September 2025
Unprompted review
Iceberg logo

Reply from Iceberg

Thank you for sharing your experience! We’re thrilled to hear that Tom provided such great support and helped you feel prepared throughout the process. Congratulations on landing the role, we wish you continued success!

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