Many 1 star reviews of Thinkific seem to be payment related. I wanted to let everyone know my experience with the company. I sent an email to cancel the free trial, and subsequentl... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The supposedly free trial I used for less than a day before changing my mind NEVER canceled, so now I have to do cc charge back to stop exhorbitant charges. Their site is clunky, builder is garbage, a... See more
Company replied
I made more than $1M on Thinkific. Don't use it. I created a second account with them and they're holding on to my legitimate funds for 90 days. If $1M in sales is not proof of legitimacy, I... See more
Company replied
Watch out for unexpected charges! I had started to create a course as Thinkific was advertising a reduced monthly fee of £63. I signed up for the free month to test it out; yesterday i was charged an... See more
Company details
Written by the company
Create online courses and membership sites with Thinkific and feel confident that you’ve got the easiest technology and the best support in the industry.
Contact info
400 - 369 Terminal Ave, V6A 4C4, Vancouver, Canada
- +1 888-832-2409
- info@thinkific.com
- thinkific.com
2.3
Poor
851 reviews
Replied to 55% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome platform for teachers!
28 March 2023
Attentive customer service
26 March 2023
You guys are awesome very professional…
You guys are awesome very professional and I love your product you guys are A1A you get an A
1 April 2023
The platform is easy to navigate
The platform is easy to navigate. With all the options it has it actually encourages more creativity in me.
24 March 2023
You are the best!
You are the best!
Anything allowing for having live spaces within Thinkific without having to initially log in would be great. Say, from my Twitter account I share an URL inviting everyone to my community on thinkific.com, and have them purchase while during a live.
23 March 2023
Fast response and always professional…
Fast response and always professional and helpful.
23 March 2023
Great 😌 platform
Great 😌 platform - I’ve used to learn on it a few times and plan to use it for my own teachings
21 March 2023
EASY AND CONVIENT
17 March 2023
Great Customer Service
Great Customer Service
System is User Friendly
A Quality Product that Supports Success
16 March 2023
Simple, yet powerful platform to create courses
Simple, yet powerful platform to create courses with many guidelines every step of the way.
23 March 2023
Creating my first course was simple and…
Creating my first course was simple and straight forward.
21 March 2023
Best system to use.
It has easy free access and gives one freedom to do other things while the system does all for you. Collections, payments and transfers are done on autopilot.
20 March 2023
I absolutely love this platform
I absolutely love this platform. It's ever evolving and new
integrations make it easy for me to stay ahead of the game :)
27 February 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.