Thinkific Reviews 851

Buyer beware. I went through their advertising and all of the information where they said they would charge me $91 or so at the end of the free trial and such and such. I thought I would try it out. So they had a big button saying 'start your free trial'. I hit the free trial button and then it said card declined and I'm thinking why would card decline if I'm only putting my card on file for free trial? So on that card I didn't worry about it because I knew it was only $10 on that particular card. Later I get a notification saying that they tried to charge me $49. Scammers 🚫👎🚫👎🚫👎🚫👎🚫 Be very careful if you wish you use this site. They will sneak a charge on your card without telling you.

I took an offer for less than a year but didn’t manage to launch my course, I was then charged almost 800 pounds for another year, I’m careful with this kind of thing and this was not clear to me at purchase. So I have paid around 1.5k with no outcome. I contacted the team to ask if this 2nd payment could be refunded but was told because I was over the 30 day period they would not be refunding me despite no activity on my account in over a year.

Thinkific tried to steal money from my paypal account without any permission and have no authorization to do so after I delete my platform months ago. They do not even have a contact for these urgencies that they create. DO NOT WORK WITH THEM! THIS COMPANY IS A SCAM COMPANY OF THIEVES!

We have been using Thinkific for a long time. There are CONSTANTLY challenges with the platform. As far as content/set up of the content, it is fine. (this is the only reason I give it 2 stars) ANYTHING having to do with participants, logistics, communications, assignments, certificates, has been HORRIBLE. The customer service is terrible. The consistent answer that I get for ANY question is "sorry, that is not possible, but we will suggest that to our development team. We cannot give you any sort of timeline as to when this could be taken care of." OR "sorry, that should not be happening. Have you tried X, X, or X, --?" (when I have already told them several times that YES, I have done X, X, and X and nothing has worked.)

I have spent a ridiculous amount of time on stupid things like this that SHOULD work and they do not. We pay to have a platform that works and there are consistently problems like this that take up HOURS and DAYS of time and the Thinkific help desk NEVER has an answer. It is absolutely ridiculous.

The worst part is that we have put so much time and content into this platform that it would be incredibly time-consuming to pull all of that out of the platform to switch to another. That is the only reason that we have not switched to another LMS system.

Easy to use platform; very versatile.

I have been using Thinific for a while now, I love how easy to use and organized it is. Whenever I need any assistance the team is always there to support. I would definitely recommend it to others.

easy to use, good support

Extremely helpful team. Has helpful videos to excel on the platform. Pricing is similar to other leaders in the course platform space.

Professional follow-up
Quick response

The attention is very good, nothing to say. Only the change of plans that causes users to have a bad experience, the same plan contracted a few months later has 1 less admin user, how do they justify it? Hire the Start with 2 adm users and then the same plan has only. These strategies are good for you but for clients they are not. Thank you.

Great platform for sell online courses

So blessed with Thinkific thus far. We have had a huge success in bringing in students using this fit for purpose and high performing educational solution. User friendly interface especially in the mobile app version that is in [BETA] testing with highly competitive pricing in our transition between in-class to online micro learning. What our return horizon will be will depend on how hard we work to convert our >100 signups from students into stakeholders through executive mentorship over time. There are no short cuts in life ever but it’s satisfying to know that the people at Thinkific are committed to continual improvement and user enhancement for both our staff and cohorts.

Powerful and all the features (not yet in my subscription) look promising

Very good experience!

I've never had any issues with them.

I really enjoy this platform and the students find it easy to use. We have 4000 students currently. I was a high school teacher, so understand education, but I have found a new passion in creating online classes. This is in part to the ease of use of this platform.

One comments on ways to improve: be able to set some homework assignments as automatically accepted when they turn it in.

Thinkific offers a robust online learning platform that benefits both students and course developers alike. Our students successfully complete their courses with ease, while as course developers, we find the development and publishing process to be a straightforward task, thanks to the various tools at our disposal.