Thingstodo Reviews 

11,613
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 379 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is exceptionally easy to navigate, making browsing and purchasing a completely hassle-free process from start to finish for everyone involved. People also love discovering incredible deals, noting that the available options offer tremendous value for money across various holiday getaways, gifts, and activities. Some reviewers were not happy with voucher redemption issues, mentioning specific difficulties when trying to apply promotional codes or use account credits. A few other people also felt that certain purchases involved unexpected extra charges, hidden rules in the fine print, or delays in receiving confirmation emails.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting the simple step-by-step buying process... See more

Value for money

Consumers find value for money to be positive, highlighting excellent prices, great deals, and significant... See more

Price

Customers consistently note positive experiences with price, highlighting unbelievably low rates and great... See more

Product

People report high satisfaction with the product offerings, highlighting great deals, easy booking, and... See more

Order

Reviewers express general satisfaction regarding the order process, frequently highlighting that purchasing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Emailed a few times due to difficulties not being able to make the dates I’d booked twice. Very quick response on both occasions. 1st order I opted for a refund back to my account which was sorted wit... See more

Company replied

Rated 5 out of 5 stars

I buy vouchers as gifts for people as well as myself for restaurants often and it's always a smooth process. I do think at times you need to read the small print carefully with product purchase but t... See more

Company replied

Rated 5 out of 5 stars

I'm really enjoying purchasing from LivingSocial. They have great offers and I have purchased a few items in the last few weeks mainly Hotel deals. It has been straightforward to buy and the deals wer... See more

Company replied

Rated 5 out of 5 stars

Good offers every week to buy on an easy to use website. Well worth taking a look and sampling any of thier offers. I have been using Living Social for a couple of years and have brought many of the... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.5

All reviews

(11,613)

336 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great deal on hotel but a bit…

Great deal on hotel but a bit complicated when booked- awaiting email to clarify booking so had to phone hotel. They explained that “things todo” would send reservations to them and then the hotel books the room. It can take two days to get email confirming booking. Make sure you redeem voucher after you’ve paid for hotel straight away.

10 October 2026
Rated 5 out of 5 stars

Great deal

Great deal. Easy to use

7 October 2026
Thingstodo logo

Reply from Thingstodo

Good Afternoon Frank,

Thank you for the 5 stars! Every review matters to us – positive ones included – and we really appreciate it.

ThingsToDo Customer Care"

Rated 5 out of 5 stars
Thingstodo logo

Reply from Thingstodo

Good Morning Griselda,

Thank you – it's great to hear you liked the price drop! Feedback like yours tells us what to keep doing.

Wowcher Customer Care"

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate, clear information & fast confirmation

8 October 2026
Thingstodo logo

Reply from Thingstodo

Good Afternoon Katie,
Thank you so much for your kind words about our team! Feedback like this genuinely means a lot – it recognises the people working hard behind the scenes. We're so glad we could help.

Many Thanks,
Things to do

Rated 4 out of 5 stars

Easy to buy no issues I gave it 4 not 5…

Easy to buy no issues I gave it 4 not 5 as I cannot find how long the voucher is for

7 October 2026
Thingstodo logo

Reply from Thingstodo

Good Afternoon Fiona,
Please be advised that the wowcher is valid till 31 Jan 2027.
Is there anything else I can help you with please?
MAny Thanks,
Things to do

Rated 5 out of 5 stars

Shows me experiences I’ve never even…

Shows me experiences I’ve never even thought of looking forward to my first one in two weeks regards dude

6 October 2026
Thingstodo logo

Reply from Thingstodo

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Things to do

Rated 4 out of 5 stars

Fairly simple

Fairly simple, but annoying pop ups at the end trying to sell insurance

6 October 2026
Thingstodo logo

Reply from Thingstodo

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team.
Many Thanks
Things to do

Rated 5 out of 5 stars

It was fairly easy to order

It was fairly easy to order. Although I haven’t received a code yet. The offer is good value for money

5 October 2026
Thingstodo logo

Reply from Thingstodo

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
THings to do

Rated 1 out of 5 stars

Terrible redeem, refund or exchange process..had to give up

The purchase user experience is so quick I accidentally bought two of an offer because i did not think I had completed due to a screen hang. I was going to use the double anyway, but sadly however the voucher did not state that I required 24 hours notice to book the afternoon tea I wanted so I could not take my friend as I had hoped for a special event. It simply said tea available 12.30 onwards daily. Then I tried to either get a refund or exchange the voucher and 90 minutes later was still scratching my head at the terrible experience. This actually involved sending a form to them...with no address or email address for same given, no doubt to disappear into a vast black service hole. This was nothing as simple as a webform to complete and click..oh no,.it was a copy and paste proforma for you to faff about with endlessly..including no email address...I felt like I'd time zoned back to the 1990s. That's fun. Then there's trying to exchange it instead.....for that Things to do links drained my lifespan by sending me to their Wowcher parent who then did not recognise my vouchers, several times as hope bettered experience. I suspect the website links are as terrible as the cancellation or refund process, designed, apparently to make sure you give up and they keep the money. As someone who used to design large back end databases and front end websites for a living i can only say WTF. However I give up..you can have the money, however I am never buying from either Things to do or Wowcher again. Ever. Never. Never again.
***I have replied to the request below for further info (responded 6/10/26) and will update when/if I hear from that.

5 October 2026
Unprompted review
Thingstodo logo

Reply from Thingstodo

Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide Order number and registered email address used to purchase , we will be more than happy to assist further.
Kind regards
Wowcher

Rated 5 out of 5 stars

Quick and easy to follow directions

Quick and easy to follow directions. Price good.

3 October 2026
Thingstodo logo

Reply from Thingstodo

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great experience!
Many Thanks
Wowcher

Rated 5 out of 5 stars

Easy to navigate website with many…

Easy to navigate website with many interesting, eye-catching and attractive deals local & beyond.

29 September 2026
Thingstodo logo

Reply from Thingstodo

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Wowcher

Rated 5 out of 5 stars

Straightforward

Easy to use and book, looks like a good deal

2 October 2026
Thingstodo logo

Reply from Thingstodo

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great experience!
Many Thanks
Wowcher

Rated 5 out of 5 stars

Easy to buy and print

Easy to buy and print. Good product and value for money

2 October 2026
Thingstodo logo

Reply from Thingstodo

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
Wowcher

Rated 3 out of 5 stars

I recently purchased a voucher for a…

I recently purchased a voucher for a 2‑day mini cruise to Amsterdam, but due to a change in my circumstances I now need to cancel the trip. I still have 8 days left to do this. Unfortunately, the email address provided on the website is unavailable or does not exist, and no other contact information for refunds is listed. Could you please provide the correct email address where I can send my cancellation form and notice? The voucher has not been redeemed, and I would like the refund returned to my card.

24 September 2026
Unprompted review
Thingstodo logo

Reply from Thingstodo

Thank you for taking the time to write us a review. We are truly sorry for any inconvenience you have
experienced.
Rest assured, your refund has now been processed. Please allow 3-5 working days for the funds to
return to your original payment method. A confirmation email will be with you shortly to confirm this.
We are sorry this deal did not turn out as expected.
Kind regards
Wowcher

Rated 5 out of 5 stars

Great package and discounted and can be…

Great package and discounted and can be sent as a gift package

30 September 2026
Thingstodo logo

Reply from Thingstodo

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Wowcher

Rated 5 out of 5 stars

Great venue and food

Great venue, great price. Value for money excellent.

29 September 2026
Thingstodo logo

Reply from Thingstodo

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
Wowcher

Rated 5 out of 5 stars

really easy to navigate and purchase

really easy to navigate and purchase

29 September 2026
Thingstodo logo

Reply from Thingstodo

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Things to do

Rated 5 out of 5 stars

Easy transaction and a great discount

Easy transaction and a great discount

28 September 2026
Thingstodo logo

Reply from Thingstodo

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Wowcher

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