I loved purchasing from Engraved and would 100% recommend! The whole process was extremely smooth, and quick! From selecting which personalized items to purchase, to choosing what’ll be on them, and t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I need a lost plaque replaced in a very short period of time while visiting Ottawa. The company and staff I dealt with were wonderful, everything was easy on line and extremely clear. I asked for the... See more
Amelia was my first contact & was courteous, helpful & knowledgeable about the process. I was reluctant to order online when it involved engraving of names - wondering if it would be correct when it... See more
I couldn’t ask for a more perfect Wedding Certificate holder and stand. I am very particular, and it way exceeds my standards. The customer service, communication and delivery was efficient. From... See more
Company details
Written by the company
Things Engraved originally “opened shop” in 1982, with less than a dozen locations across Canada. Over the years, the company expanded into more than 100 retail locations stretching Coast-to-Coast. With changing times came changing strategies, and in January 2020 the company was purchased by online retailer Bloomex Inc., who introduced and implemented a successful online sales model which allowed both existing and new customers the opportunity to order the same high-quality, personalized gifts they have come to know and trust from the comfort of their homes – no need to go to a busy mall. They also reinvented their retail locations into trendy boutique style, retail storefronts offering one-stop mixed-market gift shopping with custom personalization done on the premises. For decades, Things Engraved has been the premier destination for Canadians seeking personalized gifts to mark that special occasion with a custom engraved or embroidered gift that is sure to be treasured. We have also recently started offering sublimation products – a process which allows you to personalize virtually anything! We now offer UV Printing, DTG, DTF and so much more! Under our new leadership, we will continue to offer the best personalized gifts that Canadians want at competitive prices.
Contact info
4095 Belgreen Dr, K1G3N2, Ottawa ON, Canada
- 1-800-363-5053
- customerservice@thingsengraved.ca
- thingsengraved.ca
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The Things engraved team always deliver…
The Things engraved team always deliver quality work and on time. We were really thrilled with the experience and this was our second large order. We will continue to work with them for our important corporate award events!
17 July 2026
Unprompted review
A very quick response to my order
A very quick response to my order, and didn't have to wait long for delivery. Perfect quality.
20 July 2026
Unprompted review
Great Service, Great Value!
I placed an order for a personalized brass plate that was going to be placed on a retirement gift. I was searching around and had seen Etsy options but chose Things Engraved as I was able to email them with what I was envisioning and also, since it was sort of late notice, if I would receive the order in time.
It was great to email back and forth and to also receive a mock up of the design/words.
Price was great and I received it next business day as expected. The service and product received was great!
17 July 2026
Unprompted review
I had a great experience
I had a great experience! The delivery was fast, and the quality of the products is excellent. I will definitely order from you again. Thank you!
22 July 2026
Unprompted review
First time user and definitely won’t be…
First time user and definitely won’t be the last! Excellent service and communication. Reasonable pricing. Received a proof, accepted it, and received the product exactly as ordered! Well done thank you!
9 July 2026
Unprompted review
Beautiful Job
The champagne flutes were engraved exactly as i wanted for my daughter's upcoming wedding. Im very happy with them. Things Engraved were very prompt at answering my questions and solving any concerns that I had.
I would definitely recommend and im sure I will be returning in the future when daughter #2 gets married next year.
18 July 2026
Unprompted review
They were helpful with my questions
They were helpful with my questions. Production of the plaque and delivery were prompt. Very happy with the service.
20 July 2026
Unprompted review
Easy to order
Easy to order, fast delivery, and great customer service.
17 July 2026
Unprompted review
The corners of the plaque were slightly…
The corners of the plaque were slightly bent on arrival
17 July 2026
Unprompted review
Very prompt
Very prompt - product exactly as described and fast shipping! Super easy process to place an order and the customer service made me feel very supported.
Would absolutely use again! :)
11 July 2026
Unprompted review
Exceeds Expectations
From quote to product delivery these people are true professionals.
The delivery product exceeded expectations and very reasonably priced. I will certainly use Things Engraved for future needs and will recommend to others
Thanks
15 July 2026
Unprompted review
Engraved metal plaque
It was easy to order and the pre-view system allows for alterations.
My metal plaque arrived in perfect condition and looks wonderful.
Thank you
15 July 2026
Unprompted review
Excellent Service
Easy to place online order. Helpful advice on chat with representative. Quick delivery. Product just as wanted.
13 July 2026
Unprompted review
Excellent quality
Excellent quality. Smooth ordering and delivery process.
14 July 2026
Unprompted review
Excellent Service and product
Prompt response to my emails and execution. Customer Service and product quality are excellent.
10 July 2026
Unprompted review
Excellent Customer Service
I had an item made and it wasn't exactly what I had expected. I contacted customer service and itbwas dealt with fantastic and quick. Much appreciated.
6 July 2026
Unprompted review
Fast shipping and arrival
Fast shipping and arrival, great communication even when I made a small change after ordering. Item arrived exactly as described.
7 July 2026
Unprompted review
Excellent customer service
Excellent customer service. Very friendly and fast at responding. Willing to work with me and provide multiple designs and corrections to get what I was looking for just right. I will definitely use Things Engraved for future projects.
26 June 2026
Unprompted review
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