Thimble Reviews 

2,364
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently highlight the simplicity and ease of obtaining coverage, making the process quick and efficient for various needs, including same-day or event-specific insurance. Many people appreciate the affordable rates and excellent value for money, often finding prices to be very reasonable compared to competitors. Reviewers also found the coverage options to be suitable for their needs, with many noting the seamless and effortless process. However, some people were dissatisfied with the service and customer support, describing their experiences as frustrating or terrible, and noting issues like a lack of live representatives.

What people talk about most

Service

People report ambiguous experiences with service, with many finding it easy, fast, and professional for... See more

Price

Reviewers mention positive feedback about price, often describing rates as very reasonable, affordable, and... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the process as quick, easy, and... See more

Value for money

Customers consistently note positive experiences with value for money, highlighting reasonable and affordable... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing appreciation for quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Its definitely good to have insurance on demand, but I noticed that if I need insurance right now for 3 hours, its cheaper than planning ahead for tomorrow for the same time frame. I would think it sh... See more

Company replied

Rated 4 out of 5 stars

No Complaints thus far just started with them a month ago! I do love how they offer to coverage everything in your business as far as equipment the customer property if any damage all in the same plac... See more

Company replied

Rated 4 out of 5 stars

Easy to get a quote and be covered. I just wish general liability covered more since it didn't cover the problems I ran into at the event. Still a decent rate so I'm not too unhappy.

Company replied

Rated 4 out of 5 stars

This is just my experience while applying for the insurance certificate which is hassle free . Maybe i can write more as time goes by, Thank you.

Company replied


Company details

  1. Business Insurance Company
  2. Commercial Insurance Company
  3. Liability Insurance Company

About Thimble

Written by the company

Thimble offers quick-thinking insurance for fast-moving businesses. It’s the first business insurance provider that puts customers in control: small businesses of any size can get a policy by the job, month, or year through Thimble in minutes, and modify or cancel anytime.

Over 150,000 small businesses across all 50 states plus DC are covered by Thimble’s award-winning, A-rated insurance offerings. Thimble understands small businesses need more affordable, more flexible, and faster coverage than ever before. Get a quote in seconds, and a policy that starts today in minutes!

Thimble Coverage Options Include: Commercial General Liability Insurance Professional Liability Insurance Business Owners Policy Commercial Property Insurance Workers’ Compensation Insurance Cyber Insurance Business Equipment Insurance Event Insurance

Thimble offers coverage for over 1,000 activities, including: Construction, contractors, photographers, videographers, landscapers, instructors, crafters, makers, restauranteurs, fitness trainers, beauty salon owners, aestheticians, event professionals, carpenters, pressure washers, janitorial services/cleaners, musicians, DJs, car/boat/RV detailers, pet sitters, consultants, freelancers, notaries, outdoor guides, retailers, and many more.

Thimble also offers coverage for a wide variety of events with its Event General Liability coverage – pay by the hour or day – up to 5 days! This includes:

Art shows, baby showers, bridal showers, bachelor parties, banquets, graduations, holiday parties, sports events, tournaments, job fairs, birthday parties, meetings, music concerts, recitals, rehearsal dinners, conventions, tradeshows, sweet sixteens, bar/bat mitzvahs, farmers markets, yoga, wedding receptions, walk-a-thons, festivals, fashion shows, and many more.

DISCLAIMER: Verifly Insurance Services, LLC d/b/a Thimble Insurance Services (“Thimble”) is licensed as an insurance producer in the jurisdictions where it offers insurance products. Not all products and features are available in all jurisdictions. All insurance products administered by Thimble are subject to the terms and conditions of the insurance policies.

Quick-thinking insurance for fast-moving businesses.

Written by the company

Get covered in minutes with small business insurance by the job, month, or year.
Over 300 professions covered, including: Contractors + Handymen, Landscapers, Freelancers + Consultants, Events + Entertainment, Photographers + Videographers, Janitors + Cleaners, Hair + Beauty Professionals, Fitness + Personal Trainers, Pet Sitters, and Drone Pilots

Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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4.2

All reviews

(2,364)

194 reviews in the last 12 months

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Rated 1 out of 5 stars

Difficult Claims Experience and Very Slow Resolution

My experience with Thimble Insurance was extremely frustrating. A claim involving a business insured through their policy was filed in October 2025 after my vehicle was damaged while in that business’s care. The claim was handled by their third-party administrator, Sedgwick Claims Management Services, and the entire process took several months with very poor communication and repeated follow-ups just to receive basic updates.
Even after the claim was finally approved, only two days of rental coverage were provided even though my vehicle had to stay in the repair shop for about ten days. While the claim was eventually paid, the process was unnecessarily slow and exhausting. Insurance companies should be judged by how they handle claims, and this experience fell far short of what I would expect.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

thimble makes it easy and most affordable…

thimble makes it easy to acquire coverage, their prices are great their customer service through email and otherwise is great this this is just all around well-run company that I found

3 February 2026
Thimble logo

Reply from Thimble

We’re so happy to know we could help your business. We’re all rooting for you!

Rated 1 out of 5 stars

I called continuously trying to get my…

I called continuously trying to get my insurance information they wouldn't answer the calls because they didn't understand what I was asking for this went on a whole month an now it's time for payment. I'm not sure if i'm going to stay with this company

29 January 2026
Thimble logo

Reply from Thimble

Hello Tiffany, we appreciate your feedback. It looks like we are already in touch regarding this matter. Please feel free to reach out directly at support@thimble.com for any further updates.

Rated 5 out of 5 stars

Bottom line

Bottom line, we asked and they produced. Great coverage, greater pricing. Stop price shopping just call these guys, and you will get the best price attached to the best coverage.
Gary Monroe, President, Global Digital.

27 January 2026
Thimble logo

Reply from Thimble

We’re so happy to know we could help your business. We’re all rooting for you!

Rated 4 out of 5 stars

No Complaints!

No Complaints thus far just started with them a month ago! I do love how they offer to coverage everything in your business as far as equipment the customer property if any damage all in the same place under one policy! Thanks

26 January 2026
Thimble logo

Reply from Thimble

We’re always happy to be there for our small business owners!

Rated 5 out of 5 stars

Great customer service and ease of…

Great customer service and ease of choosing the right insurance for my company

16 January 2026
Thimble logo

Reply from Thimble

We’re so happy to know we could help your business. We’re all rooting for you!

Rated 4 out of 5 stars

Easy coverage but wish it covered more

Easy to get a quote and be covered. I just wish general liability covered more since it didn't cover the problems I ran into at the event. Still a decent rate so I'm not too unhappy.

17 February 2026
Thimble logo

Reply from Thimble

Thank you for the feedback!

Rated 5 out of 5 stars

Seamless

Seamless, effortless, and an excellent source for obtaining coverage at reasonable rates for one-off projects. As our insurance needs grow, we look forward to working with Thimble again.

9 February 2026
Thimble logo

Reply from Thimble

We’ve got your back!

Rated 5 out of 5 stars

Super easy going

Super easy going. Clear and understandable. Insurance so far doesn't have huge restrictions that allow me to do my job with the ease and comfort of knowing im protected. Also corporations or businesses love knowing that I have a 2 million dollar insurance package which makes them feel safe hiring me.

22 January 2026
Thimble logo

Reply from Thimble

We’re always happy to be there for our small business owners!

Rated 4 out of 5 stars

Its definitely good to have on-demand insurance

Its definitely good to have insurance on demand, but I noticed that if I need insurance right now for 3 hours, its cheaper than planning ahead for tomorrow for the same time frame. I would think it should be the other way around and reward those who plan ahead.

19 February 2026
Thimble logo

Reply from Thimble

Hi Tim, thank you for the feedback! We will look into this.

Rated 5 out of 5 stars

Absolutely best insurance available

Absolutely best insurance available! Easy and super user friendly, I was able to setup business insurance in a matter of minutes, super helpful!

20 January 2026
Thimble logo

Reply from Thimble

We’re so happy to know we could help your business. We’re all rooting for you!

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