LOVE this brand
LOVE this brand. The jewellery is so beautiful and the quality is great. Everything about the experience was really smooth and felt very premium!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
LOVE this brand. The jewellery is so beautiful and the quality is great. Everything about the experience was really smooth and felt very premium!
I've ordered from YSSO multiple times. First for my mother, then for my girlfriend, and each time the experience has been flawless.
I went for the Pallas Athena Necklace, the Ithaca Double Chain, and the Helen Lapis Stone Necklace.
My mother wears hers for special evenings out but also day-to-day. The quality is such that it doesn't feel precious in a fragile way, just beautifully crafted. My girlfriend feels the same.
Delivery was next day, which is remarkable for pieces at this level. The packaging is genuinely lovely, and both kept their boxes, which says a lot.
These are pieces that feel like heirlooms from the moment you open the box. Highly recommend, especially for a meaningful gift.
I bought a couple of pieces for my wife for her birthday recently and she absolutely loves the statement they make. She’s had compliments from friends about them who assumed, as per usual, I’d spent loads of money on it. Fortunately, they are not breaking the bank either!
If no-one replies to an email about a query, return or question...just Whatapp them and they will jump on a solution. Best Customer Service.

Reply from YSSO
Unfortunately it was a very bad experience. Product appeared cheaply made and customer service was argumentative and uninterested in customer experience. I received weeks of lengthy emails from their team that completely wore me down.

Reply from YSSO
Incredible and beautiful jewellery.
It's so nice to find well designed and hand made pieces like this to add to my collection.
Can't wait to get more.
Love this brand! Very unique timeless pieces which are elegant and refined. High quality product, I have 2 pairs of earrings which are really resistant and well preserved.
Love YSSO, all pieces are timeless, authentic and incredibly refined. My girlfriend wears them all the time!
I love all the YSSO jewellery pieces. I have two beautiful pairs of earrings that I wear all the time and I’m looking forward to getting more. I like that they’re hand-made and unique. The customer service was also exceptional. Super fast and helpful responses.
One of the most wonderful jewellery brands I know! Great quality and amazing designs
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.