We have just had a new conservatory roof and a new front door and window installed in our porch , by Tom via Exeter Branch . Tom worked like an absolute Trojan , managed to do all of the above on his... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Luxurious windows and doors in a variety of styles, designs, colours and energy ratings. With more than 20 years experience using the industry’s highest level of energy saving products, The Window Hub is a company you can trust with products that are bespoke and precision engineered.
Contact info
72-74 High Street, BS16 5HN, Bristol, United Kingdom
- 01173134862
- info@thewindowhub.co.uk
- thewindowhub.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Window Hub survivor Mike and engine Gary
I was looking into getting a new front door and came across Window Hub. From when Mike the surveyor came into me home I felt comfortable. He wasn't pushing for the sale, but present to me about the company. He came across very proud and genuine of the company.
Then with there well organise customers service team we confirmed a date when Gary came to install my new door. Gary was a clean worker who was very genuine person, who was even interacting with my very reserved son. It felt more like a friend coming over to do the job rather than a contractor.
The end result was a very satisfied customer, who highly recommends Window hub. Delivery a great product, with great service right through the hole transaction. Thankyou so much!
Full house window replacement…
Having doors recently fitted by the window hub we were happy for the company to install windows throughout our home. The fitters, Kev and Kyle were brilliant, providing a friendly and professional service. The end product was excellent and would be happy to recommend friends and family.
Highly recommend The Window Hub
All the staff I spoke to regarding my requirements were friendly and helpful.
The installation itself went very smoothly and the installer took all the rubbish, including the old fittings, away and left the area very tidy.
I am very happy with the products supplied and fitted by The Window Hub and would recommend them highly.

Reply from TheWindowHub.co.uk Ltd
Waste of my time
Man came round to quote for three windows and a front door. No brochures, no info or quote. he said I would receive a quote by email. Nothing! An hour of my life I won't get back!

Reply from TheWindowHub.co.uk Ltd
Guy came to measure up 2 windows
Guy came to measure up 2 windows. I looked through brochures as he worked out a price. I was a little cross that he called boss and I spoke to him on loud speaker. Pushing me to buy now. I wasn’t daft and at this point I was sure the tatic works for most. But not me. I’m savvy and could see right through the ploy. disappointing

Reply from TheWindowHub.co.uk Ltd
Overall pleased with the service
Overall pleased with the service. Very happy with our patio doors. The two guys who fitted them worked quickly and efficiently. There was an issue with some faults in the glass and they did not hesitate to replace them.
A friendly company to deal with but scored 4 instead of 5 due to their outdated sales techniques which as an earlier reviewer mentioned is annoying and old fashioned.
But would definitely use them again as their product and fitting was good.

Reply from TheWindowHub.co.uk Ltd
Window Hub came recommended by our son
Window Hub came recommended by our son, We had a new back door fitted July 2025.The door looks lovely and really good quality. Darren who fitted the door,made a lovely job and nothing was to much trouble and cleaned up afterwards, Would definitely recommend window hub for any further work.
Sally Smith
Consistent quality and service
Previously had 2 doors fitted by them...great! Now had all 4 windows replaced and very happy with high specification and quality. Installer Darren... fitted all on his own and shame no more to be done here... he is a perfectionist and clearly experienced. Thanks again everyone at WindowHub.
Superb !!
A month ago we had 7 windows, 2 doors, soffits, fascias and guttering replaced. From first contact (Erin), sales (Nathaniel), office staff (Graham and Lottie), the installers (Dave and Gary) to after sales call I can honestly fault nothing. All were friendly, polite and helpful . The installers were quick, friendly and tidy, and finished within two days !!
I have no hesitation in highly recommending ( have actually had people asking for details) The window hub , if your thinking about it give them a call you won't be disappointed.
VERY DISSAPOINTING
Very disappointing, the sales tactics are outdated and very unprofessional. The Window Hub will reduce their initial inflated quote in minutes and the salesman uses the old soldier and rings his manager during his visit to confirm the price which actually went up?? Makes THREE prices now.
Despite an email request The Window Hub will not confirm anything in writing, WHY??
**AVOID**
There are plenty of honest professional companies to choose from.
Efficient small job. 100%
Had the slim french doors done with window hub. Super job. I was at work but I came home to a tidy job and it was done in no time at all apparently. Can't really ask for more, can you?
Just had all windows
Just had all windows, facias and soffits along with guttering to both front and back of house installed. Installer was a lovely guy who worked really hard (only man on the job), we had a manager arrive on day 2 who said he would call again at the end of the week who oddly enough never returned. No communication from the company even after two weeks since instalment began and fitter only on site for six of the fourteen days. Was informed yesterday by fitter that scaffolding will not be removed until full payment has been made, as far as I am concerned the job is not completed until the scaffolding has gone as I am unable to see all areas and confirm that I am happy. Was told at time of placing the order that after sales team would be calling at the house to sign off on all work but that clearly has not happened. I cannot stress enough that the fitter was great at his job but the company experience on the whole has been very disappointing and would not use them again or recommend them. Very disheartening when you are spending large amounts of money that nobody is interested in how the work is going. Very concerned that if we have any issues after this instalment that the after sales is going to be pretty non existent.
Cannot fault them at all
Cannot fault them at all. Kept us informed throughout the whole process from ordering to installation.
Installation team were a total credit to the company, super professional, friendly and treated our house like their own and left it clean and tidy. Did a fantastic job! Cannot believe how quick and efficient the team were with the installation.
So pleased with our new doors and windows, can’t stop staring at them!
Massive thanks to everyone at window hub, it’s a scary process replacing your windows and doors but they made it a smooth ride and we would not hesitate to recommend them to anyone!

Reply from TheWindowHub.co.uk Ltd
Very happy with our new door from…window hub Bristol.Kieran and Steve done a first a first class job.Definitely would recommend them
Very happy with our new door from window hub Bristol.Kieran and Steve done a first class job. Definitely would recommend them.

Reply from TheWindowHub.co.uk Ltd
The team who fitted our front door…
The team who fitted our front door where very polite, punctual, and tidy very pleased with the job

Reply from TheWindowHub.co.uk Ltd
A brilliant service with lovely guys…
A brilliant service with lovely guys fitting our new windows.
Cheerful and funny guys who made the whole process very easy. Thank you chaps for a good job done.

Reply from TheWindowHub.co.uk Ltd
Sit back and let The Window Hub fit your new windows
Excellent quality windows. Fitters respected our property and left it very clean

Reply from TheWindowHub.co.uk Ltd
Very happy with the work carried out
Very happy with the work carried out, the workmen were clean and efficient also respectful of my property. A special shout out to Leighton for sorting out my dog flap problem.

Reply from TheWindowHub.co.uk Ltd
Lovely quality door
Lovely quality door, Ryan kept us up to date with the progress and when our door would be fitted.
Kieran & Steve fitted our new frame & door, they were great, very polite and did a fabulous job. Absolutely no mess you wouldn’t even know they had been.

Reply from TheWindowHub.co.uk Ltd
our patio doors were replaced
Had an our patio doors replaced this week by Window Hub. Excellent service from initial meeting to price the work through to actual fitting the doors. Kyle and Kevin were excellent, quick, efficient, respectful of our home. It was a pleasure to have them. Thank you.

Reply from TheWindowHub.co.uk Ltd
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







