I purchased Sinatra JD as a gift. It arrived very securely packaged and in perfect condition. The email communications were always on point from them too keeping me in the loop along with resolving a... See more
Company replied
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Tuli did a great job on packaging. It was above and beyond. It eliminates the breakage of bottle. The bubble plastic wrap is outstanding Shipping is fast , it surprised me receiving them early than... See more
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The ease in which I found your website from a simple search with "product name + best price" was simply amazing. The order processing was straight forward and the shipment went from London to St.Louis... See more
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During Delivery this time there was an issue with the paperwork. I sent an email and within an hour Sam responded that he had sent over the needed information to clear customs. Within 72 business ho... See more
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Company details
About The Whisky World
Written by the company
About Us
The Whisky World offers a wide array of premium spirits sourced from across the globe, including but not limited to whisky, vodka, gin, single malts, blends, Scotch, and Irish varieties.
Check out our Amazing Offers!
Written by the company
- Weekly Special Offers Across our Whisky & Spirit Collections
- With added offers weekly, keep a lookout for our limited-time deals, so you never miss a discount on your favourite whiskies and spirits! https://www.thewhiskyworld.com/sale
- Make It Personal!
- With our large range of personalised bottles across our whisky and spirit collections, add your personal touch and make your gift truly unique with bottle engraving! Birthdays, Invitations, New Home, Thank you.. whatever the occasion, you can be sure your gift is one to be kept! It's gifting done right! https://www.thewhiskyworld.com/gift-ideas-c36/personalised-engraving-c134
Free Standard UK Delivery On Orders Over £99
Time to Start Shopping!
Ordering to a single UK address? Your discount will automatically be applied at checkout by default!
See our full shipping and delivery options:
https://www.thewhiskyworld.com/delivery-returns-i5
Contact info
90 Oldhill Street, N16 6NA, London, United Kingdom
- 020 3805 6666
- sales@thewhiskyworld.com
- thewhiskyworld.com
4.9
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Excellent service
Excellent service, packaged very well with super fast delivery, highly recommended!
28 August 2026
Unprompted review
Reply from The Whisky World
Hello Lindsay,
This is lovely to hear. We’ll make sure the team sees your kind words. Thanks again for choosing The Whisky World.
Michelle,
TWW Support Team
Reply from The Whisky World
Hello,
Thanks for choosing TWW. Your kind words about the service are genuinely appreciated by the team.
Claire,
TWW Support Team
Reply from The Whisky World
Hello Anshu,
Thanks for letting us know. We appreciate your support and the time you took to leave a review.
Barry,
TWW Support Team
Reply from The Whisky World
Hello David,
We appreciate the feedback. It’s always rewarding to know the service and selection came together well for you.
Michelle,
TWW Support Team
Great service, product well packaged
The order came in perfect condition, at a good price, and well packaged. I'd definitly use again and recommend to others.
2 June 2026
Reply from The Whisky World
Hello Tom,
Thanks for putting your trust in us. We hope the bottle is enjoyed and we appreciate you spreading the word.
Claire,
TWW Support Team
Great experience from start to finish
Great experience from start to finish. Professional, friendly and efficient service. I was very happy with the overall experience.
12 August 2026
Reply from The Whisky World
Hello Rimma,
It’s always nice to know the people behind the order made a good impression. We hope you’ll be back when the occasion calls for another bottle.
Barry,
TWW Support Team
The ease in which I found your website…
The ease in which I found your website from a simple search with "product name + best price" was simply amazing. The order processing was straight forward and the shipment went from London to St.Louis, USA.... to my doorstep... in 30 hours is crazy, like unbelievable! I am a loyal customer immediately. Have been telling all my whisky brothers to order from here.
15 August 2026
Reply from The Whisky World
Hello Jim,
That’s some impressive timing and we love that you’ve already been spreading the word among your whisky friends. We hope they find a few bottles worth adding to their collections.
Claire,
TWW Support Team
Everything was great
Everything was great. Good selection with well packaged delivery.
17 February 2026
Reply from The Whisky World
Hello Adam,
Thanks for sharing your experience. We hope there’s plenty more to enjoy from your next visit.
Barry,
TWW Support Team
The delivery service was very good
The delivery service was very good . Lovely presenation box . It was a gift for my husband who recently had an accident . Its the name of our house so was really pleased to be able to buy it . So thank you .
17 August 2026
Reply from The Whisky World
Hello Jackie,
What a lovely reason to choose that particular bottle. We hope it made for a special gift for your husband and we wish him all the best.
Michelle,
TWW Support Team
An ideal present
My husband was delighted with his gift! He remembers the taste well from the bottle he had a number of years ago and will enjoy his little weekend tipple even more now.
17 August 2026
Reply from The Whisky World
Hello Jackie,
What a thoughtful gift, especially when it brings back memories of a favourite from years ago. Wishing your husband many enjoyable weekends with it.
Michelle,
TWW Support Team
Reply from The Whisky World
Hello,
That’s a good one to hear. We hope the bottle gives you plenty of enjoyment.
Claire,
TWW Support Team
Wonderful product very quick delivery…
Wonderful product very quick delivery brilliantly packaged
16 August 2026
Reply from The Whisky World
Hello Guy,
A lovely review to receive. The packing team will be pleased to know their efforts were noticed. Hope you enjoy the bottle!
Michelle,
TWW Support Team
Great selection at competitive prices
The selection of wines and spirits is amazing. Then throw in the competitive pricing as well as the immaculate delivery. Always my go to when i need a bottle i am struggling to find.
13 July 2026
Reply from The Whisky World
Hello Ransom,
We love being the place you turn to when a particular bottle proves difficult to track down. Thanks for keeping TWW in mind when the search gets tricky.
Claire,
TWW Support Team
I had a problem with placing an order…
I had a problem with placing an order and the staff called me straight away, refunded me and helped me place the order. Excellent customer service
30 July 2026
Reply from The Whisky World
Hello Diane,
It’s nice to know the team could take care of things for you. We hope the bottle was worth the extra effort to get it ordered!
Barry,
TWW Support Team
Reply from The Whisky World
Hello Shahrzad,
Thanks! Hope you enjoy your purchase and we’ll see you again.
Claire,
TWW Support Team
Reply from The Whisky World
Hello Maria,
Much appreciated! We’ll be here when you need the next bottle.
Barry,
TWW Support Team
Fast delivery & quality item
16 August 2026
Reply from The Whisky World
Hello Russ,
Much appreciated. Hope you enjoy the bottle and we’ll see you again.
Michelle,
TWW Support Team
Reply from The Whisky World
Hello Mariam,
Thanks for the feedback. We hope you enjoy your purchase.
Claire,
TWW Support Team
Reply from The Whisky World
Hello Steve,
That's a pretty good way to sum up a purchase. We hope you enjoy the products and come back when you're ready for another bottle.
Barry,
TWW Support Team
Proactive customer service
Update: TWW emailed me and proactively put a plan together to address my failed attempt to cancel the order and added a procedure to avoid this issue in the future. I'm glad this got resolved because I want to continue to do business with them because my previous order was very professionally packaged and promptly shipped.
I cancelled my order EIGHT days ago and sent numerous emails to customer support with ZERO response. Cancel my order!!!
5 August 2026
Reply from The Whisky World
Dear Scott,
Thank you for your review and for bringing this to our attention. We are very sorry to hear about your experience. After looking into this, we found that your email responses unfortunately landed in our spam folder and were therefore not forwarded to our team — this is not our usual standard, and we've since implemented a daily review of our spam folder to make sure this doesn't happen again.
We have now emailed you directly and will act on this without further delay.
Please accept our sincere apologies for the inconvenience caused.
Sincerely,
TWW Support Team
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