I've bought from Weston Biltong on quite a few occasions now and they never disappoint. I can't believe I spent so many years getting far inferior biltong from others, this is definitely the best avai... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The quality and taste are the biggest attraction’s for me. Their Biltong just melts in your mouth. Very very satisfying. The ordering process is simple and the turnaround times are quick. I find the... See more
Company replied
I've been buying from Weston for a couple of years now and their lean biltong is the best I've found and I've tried a lot during my high protein diet. The flavour variety is brilliant. The thing that... See more
Company replied
The biltong was delicious with a delicate mild flavour. So glad to have found a supplier of Freshpak Rooibos tea. Everything was well within the use by date. I'm already planning my next order. Very q... See more
Company replied
Company details
Written by the company
Multi Award winning Biltong at its very best, we are delighted to of been crowed not only Dabbers Den winners in 2018, but we can add to the list "Best Small Food Producer in Cheshire" after an historic awards evening in Chester in April 2019. Once again we are delighted to of been recognised not just for our stunning range of products but also how we conduct our business. Add a few more like now Nantwich Show Small Producer Award, South Cheshire Small Business Award and now crowned with a Great Taste Award. We are possibly the most multi decorated Biltong Company you can find. We are delighted to say we are the very first UK based company to have enrolled on the NFUs Back British Farming campaign. Back British Farming is the NFU’s public-facing campaign, driving support for the British food and farming sector through simple actions like buying British produce, enjoying the countryside responsibly, and spreading the word with friends and family. And now we only use 100% Renewable energy in all our products which we believe is another first for any Biltong Company in the UK we really do lead the way not just in flavour selection but innovation also. We do all we can when its comes to environment this includes our purpose built show stand been made from 100% Recycled products and now looking at the addition of Solar Panels to our purpose built facility in Cheshire. Take in to account as well 7 generations of Farming Knowledge and family History from South Africa we really think the experience we have in our blood adds up to something truly unique. Like we say #NotAllBiltongIsBlackAndWhite We only use 100% British Beef 100% of the time. Check out our massive range of flavours plus use our simple no commitment subscription service and save more. You really don't need to go anywhere else for you Biltong fix!
Contact info
Unit 114 The Courtyard, CW2 5PR, Crewe, United Kingdom
- 01270 382386
- info@thewestonbiltongcompany.co.uk
- thewestonbiltongcompany.co.uk
4.6
Excellent
538 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great products made in the UK!
I've ordered from this company more than 10 times, never had any problems love the product. The Lean Original Biltong is a great healthy snack and the company uses British Beef and is made in the UK. All good!
2 August 2023
Reply from The Weston Biltong Company
Hi
Thank you so much for leaving a great review about what we do and more so for your repeat business. As a small family business it really does make us smile.
Thanks again for your continued support.
Team WBC
Reply from The Weston Biltong Company
Hi Ross
We cant argue with that review.
Delighted to hear you just love what we do here and how we do it.
Massive thanks
Team WBC
Son's birthday treat
The package of Biltong was issued quickly and efficiently and was bang on time for my son's birthday
29 July 2023
Reply from The Weston Biltong Company
Hi Hugh
Delighted you love what we do and how quickly you received your order. Hope your son had a great Birthday.
Many Thanks
Team WBC
Great Biltong
The Biltong arrived in a timely manner. It tastes great and comes in a variety of flavours. I lived in South Africa as a child and this brings back fond memories.
25 July 2023
Reply from The Weston Biltong Company
Hi Jamie
Thanks for taking the time to leave a great review about what we do, as a small family business making all our own Biltong by hand it really does make a difference to what we do.
Thanks again
Team WBC
Lovely
I'm from south africa so I know the real thing and I must say this biltong is great
8 July 2023
Reply from The Weston Biltong Company
That's the sort of review we just love to see!
Massive thanks
Team WBC
The packaging was damaged also ignoring me now
The packaging was damaged. Some of the packages were ripped.
Still heard nothing back....
3 July 2023
Reply from The Weston Biltong Company
Hi Robert
We can only apologies for any items damaged in transit. Having checked our email, spam folders, social media accounts and phone logs and are unable to find any attempt by you to reach out to us about your item been received damaged. This review is the first time you have made us aware of any problems of any nature with your purchase.
We are more than happy to investagte the issue with our couriers as they have images of the items at several stages during the service with this information we can start a detailed investagtion in to the issue. Once we have some more details we will be able to quickly resolve the issue for you. We can assure you that all items that leave us are in perfect condition as they are packed by us by hand (we are a small family business and do not operate out of a warehouse etc) and will not be collected by the courier if they are visibly damaged.
Please can you contact us so we can gain some more information about what exactly has been damaged and then in turn give us the opportunity to resolve the issue for you in the approate fashion.
We look forward to receiving more details from you very soon.
Many thanks
Team WBC (POSTED 10/7/23)
UPDATE 18/7/23
Hi Robert
Just wanted to let you know we still haven't seen any correspondence about your damaged delivery.
If you could please let us have more information so we can log it with our couriers and help resolve.
Many Thanks
Team WBC
The quality of the biltong is good as…
The quality of the biltong is good as usual, happy with the purchase.
25 June 2023
Reply from The Weston Biltong Company
Hi Cherry
Great to see you popping back for a refill it really does make us smile when we see repeat orders coming in.
Many Thanks from the whole team
Very easy to order and quick delivery
Very easy to order and quick delivery. The product tastes amazing will definitely be ordering again.
25 June 2023
Reply from The Weston Biltong Company
Hi Sophie
Great to see reviews like this it really does make all our hard work worth it.
Massive thanks
Team WBC
Highly recommend
I use the company for Birthday and Christmas gifts for my partner because he loves the biltong.
The service has always been great. Fab products and reasonable priced.
7 June 2023
Reply from The Weston Biltong Company
Hi Amy
We are delighted to hear we are you go to gift supplier, as a true family business it really does make a massive difference to what we do.
Many Thanks
Team WBC
Effective and quick resolution of lost package
Initially dispatched order went missing, while following up with the courier they quickly dispatched another package for my convenience.
Great folks, great service!!
8 June 2023
Reply from The Weston Biltong Company
Hi TM
Not a problem at all, when things go wrong we will always do our very best to get them sorted out ASAP.
Happy we could get the issue resolved for you
Many Thanks
Team WBC
Great service, even better product
3 June 2023
Reply from The Weston Biltong Company
Hi John
Looks like you just love what we do!
Massive Thanks
Team WBC
Reply from The Weston Biltong Company
Hi John
We are delighted to see you love our Fatty Biltong, we hand pic all our meat to make sure its as fatty as possible for our fatty range!
Massive thanks
Team WBC
Reply from The Weston Biltong Company
Hi Dan
Delighted to see that you are loving what we do here, look forward to seeing your next order.
Many Thanks
Team WBC
Good quality and speedy delivery
2 May 2023
Reply from The Weston Biltong Company
Massive thanks for taking time out to leave a review it looks like you love what we do.
As a truly family run business it really does make a massive difference to what we do.
Thanks again
Team WBC
Great tasting Biltong
Ordered the original and BBQ flavour with some fat and both were excellent. Biltong had a good texture and flavour, will definitely order again as it is the best we have tried.
27 April 2023
Reply from The Weston Biltong Company
Hi
A huge thank you for taking time out to leave a review about what we do, as a truly family run business it really does make a difference to what we do here.
Thanks again
Team WBC
Delicious Biltong!
Initially had a tiny issue with an order that was immediately fixed by the company. They went above and beyond to correct it. Very responsive and friendly staff. Would recommend and will definitely order again!
JJ
10 May 2023
Unprompted review
Reply from The Weston Biltong Company
Hi JJ
Thank you for your review and understanding, things do go wrong from time to time and when it does we do our very very best to help resolve the issue as quickly as can.
Thanks again for your understanding
Team WBC
Reply from The Weston Biltong Company
Hi Asa
Thank you so much young man, reviews like this really do make a massive difference to what we do here.
Thanks again
Team WBC
pure quality product and delivery
28 April 2023
Reply from The Weston Biltong Company
Hi
We just love seeing reviews like this it just sums up what we aim to do every time with every order.
Massive thanks
Team WBC
Great selection of South African…
Great selection of South African products.
The "boere wors" is spot on.
The biltong is excellent and the service brilliant.
Well done Ryan & team.
26 April 2023
Reply from The Weston Biltong Company
Hi John
Thank you so much for your review about us and what we do and for popping in to our shop and grabbing your Boere and even happier you love what we do as well.
Look forward to seeing you again soon
Team WBC
Reply from The Weston Biltong Company
Hi Wayne
Cant argue with that review, delighted that you love what we do and how we do it!
Thanks again
Team WBC
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.