The Warp Reviews 

125
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, knowledgeable staff who consistently go out of their way to provide exceptionally helpful assistance during every visit. Many people also love the exceptionally extensive selection of games, miniatures, and remarkably fair prices available across the wonderfully well-stocked store. Some people were satisfied with the online ordering process, noting quick dispatches, great costs, and smooth, hassle-free collections. Consumers also deeply enjoy the vibrant, welcoming local community built around the shop, making it a fantastic, inclusive place to spend time and connect with fellow players.

What people talk about most

Staff

People report positive experiences with staff, highlighting their welcoming and friendly attitude. Consumers... See more

Product

Customers had positive experiences with product, noting a fantastic and extensive range of items available.... See more

Value for money

Reviewers highlight positive aspects of value for money, noting that stock levels are phenomenal with items... See more

Service

Customers consistently note positive experiences with service, highlighting great quality and helpful staff... See more

Price

Reviewers mention positive feedback about price, highlighting cheap options like twenty percent off RRP and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One of the nicest stores I've dealt with. They always do really pro-consumer things to make sure product gets to players and not in the hands of scalpers. I don't tend to have much brand loyalty but T... See more

Rated 5 out of 5 stars

Very friendly and knowledgable staff. Will also check in to help to see if they can find what you are looking for, or even order in if possible! Has helped build a great and safe community for players... See more

Rated 5 out of 5 stars

Went in after Christmas and store was well stocked and had great prices , second hand section is a delight especially when you get stuff still on a sprue. Second time visiting and will be a repeat cus... See more

Rated 5 out of 5 stars

I am an absolute addict when it comes to the warp. Ryan and Kirsty are genuinely two of the loveliest people and seeing them with their customers in the shop is where they are in their ele... See more


Company details

  1. Hobby Store

Written by the company

The Warp is best known for tabletop wargaming. People love us for our brilliant prices, super fast tracked dispatch, live stock levels and customer service that cares.


Contact info

4.9

Excellent

TrustScore 5 out of 5

125 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(125)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great place

All the staff are always great with my disabled son (handful) and friendly and always ready too help with anything they can 👌👍

5 July 2025
Unprompted review
Rated 5 out of 5 stars

A real gem of a shop

I’ve been using The Warp for the past two years, and it’s hands-down my go-to model shop. The customer service is always top-notch – friendly, helpful, and genuinely passionate about the hobby. The range of models is incredible, with a brilliant mix of new releases and classic gems that are hard to find elsewhere.

It’s not just a shop, it’s a welcoming space where you can relax, paint, and play a game or two. Whether you’re a seasoned hobbyist or just getting started, The Warp is a fantastic place to spend time. Highly recommended!

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Perfect FLGS

I discovered The Warp by chance a year ago and they have become my go-to FLGS.

Stock has always been good with the option of ordering in quickly if they do not have it.

Preorders are straight forward and new systems are brought in regularly,

Ryan, Kirsty and co are always friendly, knowledgeable and eager to help where required.

They have a good business ethic, particularly when it comes to Pokemon and 40k pre-orders and I have known them to lose out profit when they need to help someone out in a (hobby) jam.

Tack on to this the regular work they do for local charities and you can't go wrong.

Highly recommended.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Welcome to the best FLGS in the UK.

Welcome to the best FLGS in the UK.

- great stock
- honest policies
- superb staff
- phenomenal range of second hand / used items

That’s why tabletop gamers shop at The Warp

2 June 2025
Unprompted review
Rated 5 out of 5 stars

The warp is the best friendly local…

The warp is the best friendly local games store around, wouldn’t shop anywhere else. Friendly, responsive, massive focus on customer service. Wide range of products including second hand and great prices with free shipping over a certain amount.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

You need to visit this place if you havent already...

Walls of new models at a cheaper price that GW. Walls of second hand models in stunning display cabinets. Friendly staff. Great terrain and tables. The best Model Hobby shop ive ever had the pleasure of calling my local. You need to visit this place ;)

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Couldn’t ask for better!

The Warp is a fantastic experience. They have so much stock on the shelves it’s nice to walk in and pick something up. The staff always go above and beyond and are really friendly and helpful.
Ordering and the website are great and easy to use.
Amazing all round! Highly recommended!

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and always a pleasure!

Despite not being a local, I’ve been ordering from The Warp for a while now, and they never disappoint. The quality is always spot on, orders arrive promptly, and everything is well-packed.

What really makes The Warp special is how they treat their customers — they’ve always been great to me and my son. Whether it’s a big order, a small one, or even a table booking, they handle it with care, and you can tell they genuinely appreciate their customers. The whole team take pride in doing the right thing above all else.

I love that I can rely on them month after month, year after year. It’s rare these days to find a company that consistently delivers excellence and outstanding value.

Couldn’t recommend them more highly. A solid 5 stars from me and my son — thank you, The Warp!

28 June 2025
Unprompted review
Rated 5 out of 5 stars

The Warp - Hobby Excellence

I've used The Warp for the majority of my hobby needs for over a year now - I'm yet to be disappointed!

The range of products available is constantly expanding, tempting me with new goodies with every visit. Available products comprise a range of different game systems, hobby accessory products and other essentials.

One of the things that sets The Warp apart from other hobby stores, in my experience, is their extensive amount of second hand model offerings. This range is constantly changing, as they take trade ins, allowing for hobbyists to make the most of their no longer wanted models.

Prices are very reasonable, with competitive pricing on NIB products, but truly excellent prices for most second hand offerings - letting you walk away with more than you might have expected!

Staff in store are friendly and helpful, able to offer advice on a wide range of topics, be it your next colour scheme or the best looking new model to scratch that hobby itch.

Fully recommend, with the expected experience only likely to get better with future improvements.

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing store

Absolutely amazing store, staff are incredibly friendly and knowledgeable.

We arriving in the store you are greeted with pure nerd joy. The display cabinets showing off the second hand models and Pokémon cards for sell.

But it's not just a store they have a discord channel with some absolute legends, where you can show off your models, ask questions, buy and sell your own models, and just chat about your hobby.

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Friendly team of staff

Friendly team of staff, good prices, spacious shop, and if it's not on the shelf they can order it in pretty fast! Can't fault them in anyway

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Great store

Great service I preordered a Pokemon journey together booster box from them at a good price when it was in very high demand unlike multiple preorders from other stores that were cancelled due to high demand it arrived on release day as promised.would definitely recommend and I will use them again

thank you

6 March 2025
Unprompted review

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