The Video Converters Reviews 23

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Matt did a great job bringing our tapes back to life, they must have been 30 odd old wedding tapes maybe. We were very thankful for Matt for to recover them from us so quickly. Aside from his work Mat... See more

Rated 5 out of 5 stars

We trust Matt to efficiently convert our videos and have used him several times. He provides an excellent service and I wouldn’t hesitate to recommend Video Converters.

Rated 5 out of 5 stars

Matt was fantastic. Gave us a great prive and a date to collect. He Called earlier than expected to say it was ready which a big bonus. Will be using him again and recommending to our family and frien... See more

Rated 5 out of 5 stars

Matt converted a number of VHS tapes to DVD and digital download. Matt kept me updated throughout the process and provided an efficient service at a reasonable price. Already recommended to friends &... See more

Company details

Information provided by various external sources

We transfer your home videos from VHS or Camcorder tape to DVD or USB. We offer a friendly drop off service. Contact us on Facebook.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

23 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Excellent service

We trust Matt to efficiently convert our videos and have used him several times. He provides an excellent service and I wouldn’t hesitate to recommend Video Converters.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Matt did a great job bringing our tapes…

Matt did a great job bringing our tapes back to life, they must have been 30 odd old wedding tapes maybe. We were very thankful for Matt for to recover them from us so quickly. Aside from his work Matt also has a great and very smooth system to select the appointment 's date and time which was very seamlessly done and very quickly at that. Will definitely be using Matt's services in the future!

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Matt converted a number of VHS tapes to DVD and digital download. Matt kept me updated throughout the process and provided an efficient service at a reasonable price. Already recommended to friends & family

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

After losing a close loved one, I came across some old VHS and mini DV cassettes. I was rather eagar to get the priceless footage onto a different format, not only to watch but for peace of mind knowing it was backed up.

I was very reluctant handing over the footage to anyone but, I had the pleasure of speaking with Matt at the video converters. Not only did Matt listen to my concerns, he showed compassion and after having a nice conversation I felt more than comfortable leaving the 30 years old cassettes with him. I was kept upto date on the progress of transferring the footage which was very much appreciated. The service received from start to finish was outstanding and would recommend to anyone.

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Matt was fantastic

Matt was fantastic. Gave us a great prive and a date to collect. He Called earlier than expected to say it was ready which a big bonus. Will be using him again and recommending to our family and friends. Thanks Matt

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Abysmal Service - Post Purchase

Some months ago Matt transferred a number of camcorder tapes onto a USB stick for us. We were
pleased with the service received & everything was done within agreed timescales.
Approx 10 days ago we attempted to view the contents of the stick but the images would not load. We tried the stick with different computers with no luck - no images could be uploaded.
At this point I telephoned Matt to ask if he could assist us in solving the problem. He didn't answer the phone so I left a voice message asking him to return my call. No return call was received so a few days later I rang him again. Same outcome as before - I left it a few days but no reply received so 2nd voice message left. Once again, there was no reply to the voice message.
I left it a few more days & then sent a message via his website. You've guessed it - no reply received.
I now give up. Not a good outcome, just very disappointing.

17 November 2024
Unprompted review
Rated 5 out of 5 stars

Reliable

Really friendly, staff quick turnaround and good service.

19 July 2020
Unprompted review
The Video Converters logo

Reply from The Video Converters

Thank you. Enjoy!

Rated 5 out of 5 stars

Excellent, fast and friendly service

Having found a number of old 8mm video tapes that I couldn't convert myself, I was looking for somewhere that could do that job for me. I didn't want to send them off to a distant national company so looked for something nearby and found The Video Converters. I couldn't have found a better company to deal with. My enquiry was answered within half an hour of sending it and we were able to drop them off a day later in person. 5 days later I had 8 tapes converted, the quality being excellent. You get a feel for how a company is by how they respond, and service from Matt has been nothing but friendly. Because of this I had no qualms about trusting precious memories to The Video Converters. Would Highly Recommend.

9 July 2020
Unprompted review
Rated 5 out of 5 stars

I had about 15 tapes converted and most…

I had about 15 tapes converted and most of them were about 28 years old so I wasn't expecting miracles. I was pleasantly surprised as the quality was really good and it's so nice to have these memories preserved for future generations. The price was really good too, I would definitely recommend this company.

2 March 2020
Unprompted review
The Video Converters logo

Reply from The Video Converters

Ellen, thank you for your lovely review. It was our pleasure to convert your tapes for you.

Rated 5 out of 5 stars

5* service! Couldn't be happier

I had 3 tapes converted onto dvd of old family memories and we've absolutely lovely looking back! Can't thank these guys enough for their amazing service! Can't wait to get more done!

14 February 2020
Unprompted review
The Video Converters logo

Reply from The Video Converters

We are more than happy to convert more of your precious memories, Em. Thank you

Rated 5 out of 5 stars

I had loads of old camcorder tapes…

I had loads of old camcorder tapes converted just before Christmas as a present for my parents.
Literally can not fault the service at all I’m so pleased with them. All the way through I was communicated to and regularly updated on how the process was going...and to be honest with how many tapes there was I was impressed with how speedy they were done. The quality of the tapes it’s great and it’s so nice being able to watch our old childhood memory’s on dvd I’m so happy I found this guy he’s great!! You won’t be disappointed if you have any tapes get them done!!

14 February 2020
Unprompted review
The Video Converters logo

Reply from The Video Converters

Sarah, thank you for such a detailed review. We are thrilled with the happiness that converting your tapes has brought you. Thanks again.

Rated 5 out of 5 stars

Wonderful company.

They did a fantastic job transferring 2 short videos on to dvd, they play perfectly. The owners of the company are really nice and kept me informed every step of the way, if I ever need anything transferred again I'll be going back to them without a doubt in my mind,

12 February 2020
Unprompted review
The Video Converters logo

Reply from The Video Converters

Thank you Julie. That's lovely to hear. You know where we are. We loved the story behind your tapes.

Rated 5 out of 5 stars

excellent service

Recently had some old camcorder tapes converted, really pleased with the service, quality and price. Lovely to now be able to easily watch precious memories. Highly recommend this family business.

11 February 2020
Unprompted review
The Video Converters logo

Reply from The Video Converters

Thank you Nikki. We are really pleased to have preserved your precious memories.

Rated 5 out of 5 stars

Matt was very helpful

Matt was very helpful and converted my childhood memories perfectly. I would definitely recommend

9 February 2020
Unprompted review
The Video Converters logo

Reply from The Video Converters

Thank you so much Jenny

Rated 5 out of 5 stars

recommended in a heartbeat.

I sent Matt precious videos from my phone of my grandad after he had passed away as I wanted them transferred into dvds so that we could treasure them forever. I was terrified that if my phone broke or lost they would be lost forever and I’d never hear my grandads voice or singing again..
Within a couple of days he posted them out to me and now we will have them for years to come and they can be passed down to his great grandchildren
I would recommend him to anybody who wants to keep treasured memories.

8 February 2020
Unprompted review
The Video Converters logo

Reply from The Video Converters

Wend, thank you for such a heartfelt review. It was lovely to read that

Rated 5 out of 5 stars

It is so so lovely to be able to see…

It is so so lovely to be able to see our happy memories again. So glad we did this before it was too late.

8 February 2020
Unprompted review
The Video Converters logo

Reply from The Video Converters

We love to make people happy. We want everyone's old memories on tapes, converted to something modern to be able to watch them again

Rated 5 out of 5 stars

Fantastic service

Fantastic service from Matt let me know when my VHS arrived only took a few days to return my memories on a DVD price was excellent too highly recommended thank you

8 February 2020
Unprompted review
The Video Converters logo

Reply from The Video Converters

Thank you Jayne. It's love to hear from you

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