Website really easy to use with a good range of products to choose from to suit all budgets. Lots of payment options at checkout. Was contacted the next day to advise the colour I’d ordered was out of... See more
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Review summary
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The quality of the products I ordered was excellent and it arrived very quickly. I ordered 2 hooded bathrobes for my teenage sons. There was a slight issue with order but this was swiftly rectified wi... See more
I bought two of these hooded gowns, one white and one beige-brown. They are large and made from good quality towelling material. They arrived within three days and I think they’re excellent value for... See more
The products I bought are both excellent and are very good quality. The fit is good and my wife and myself are very pleased with the robes. The price was very good considering the quality. Delivery wa... See more
Company details
About The Towel Shop
Written by the company
At The Towel Shop we are committed in providing you with the best customer service, we are now offering all our customers a 365 Day Returns Policy with FREE Shipping on all our products.
www.thetowelshop.co.uk
Written by the company
- 1 year money back guarantee
- We are committee in providing you with the best customer service therefore, we now offer all our customers a 365 Day Returns Policy with FREE UK Shipping on all our products.
- FREE UK Delivery
- We offer FREE Delivery on all our products throughout mainland UK - *Minimum purchase required
- Low prices for all
- Our customers come first and for that reason, we ensure that our low wholesale prices are passed on to all our customers so you make all the savings.
Contact info
Swan Lane Mill, Higher Swan Lane, BL3 3BJ, Bolton, United Kingdom
- 01204 455455
- sales@thetowelshop.co.uk
- thetowelshop.co.uk
4.7
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 24 hours
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Great service
Parcel as dispatched quickly and arrived quickly. Easy to use website, great prices, quality items, availabilityof products. Very happy with my purchase and overall service.
2 October 2026
Beautiful thick towels,great quality
Beautiful thick towels,great quality, excellent service
2 October 2026
The quality of the towels as stated in…
The quality of the towels as stated in the ad.
The choice of colours.
The delivery service
1 October 2026
Dressing gown review
The dressing gown was a good fit and felt very comfortable. Unfortunately, after a wash , it continued to shed bits from the pile which marked it down.
30 September 2026
Fast delivery
The dressing gown is okay and came fast. Unfortunately, when I wanted to exchange my husband's it turned out to be a nightmare and there is no exchange.
22 September 2026
Very happy with everything
Very happy with everything. Well priced towels, excellent quality, well packaged and delivered quickly. Cannot fault & happy to recommend.
1 October 2026
i have used this company for a long…
i have used this company for a long time. the staff are very friendly and helpful, the goods are of excellent quality and very good value for money.
23 September 2026
Excellent quality.
The dressing gown and fitted sheets that I purchased from the Towel Shop were excellent quality and reasonably priced
1 October 2026
Great quality fitted sheets and…
Great quality fitted sheets and delivered within a few days. i would highly recommend The Towel shop.
23 September 2026
Good quality for the price.
I was easily able to find what I was looking for on the website. The double valance arrived when it said it would; the cream colour was slightly more yellow than I expected, though good quality for the price.
29 September 2026
Items arrived really quickly with no…
Items arrived really quickly with no hassle from start to finish.
Bathrobes were of good quality and made perfect gifts
30 September 2026
Disappointed
Was advertised as a thick, fluffy and luxurious towelling dressing gown . It isn't..it is thin, not fluffy. Disappointing
30 September 2026
Reply from The Towel Shop
Good Afternoon
We are sorry that you were not happy with the Bathrobe. We have emailed you in regards to this.
If you have further queries, please let me know.
Best Regards.
Bob
Very good quality for the price I paid.
The only problem I have as with all bathrobes and dressing gowns is the size. The XL size is equivalent to an old M&S bathrobe size 16/18 from 30 years ago. I just bought size XL for me (size 18) and 10 year olds too as they to sit wrapped up in them after a shower. They are much too small for my husband. These 470gsm hooded ones are brilliant for less than £16 each. I would buy more if they were larger!
23 September 2026
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