I am very pleased with the assistance and knowing I’ll be compensated. Thank you excellent service I cannot remember the date but the staff is very efficient
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See what reviewers are saying
I confirmed a membership by mistake, but was able to fall back on great support and help from the servicedesk agent. Although I'm unable to say anything about their products (no purchase), I was ent... See more
I did have a problem of not understand the subscription for the toy box and Imani assistant me through the whole process and made sure that I understand everything. Thanks Imani
I did not subscribe to anything and was charged for 3 months despite emailing and demanding cancellation. I keep being told to submit a review which i do NOT want to do, for fear of being SUBSCRIBED... See more
No history of asking for reviews
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Hasn’t replied to negative reviews
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Very professional and precise with his…
Very professional and precise with his words.
Jamal is trying to resove my issues ..
Jamal is trying to resove my issues ... thank you Jamal
I'm very satisfied with the customer…
I'm very satisfied with the customer care plus prices r very affordable
Thanks to Jamal for all the support…
Thanks to Jamal for all the support that was given recently.
“They promised to cancel my…
“They promised to cancel my subscription and refund me if I wrote a positive review. I did, but they kept charging me again under another plan. This is manipulative and unethical.”
Scam
I was charged for a subscription I didn’t sign up for and have not been able to get my money back. Do not use this site.
Please also see comments for the following companies:
wekidshops;
glamourcosmic; and
paper4dreams.
They all did the same thing.
June 9, 2025 update - no refund yet as promised. Just lots of emails asking me to remove this post.
Service experience with Emerald
I have received excellent service from Emerald, in securing my refund and extremely happy with the quality of service provided.
Regards
Hein Coetzer
My experience
Max answered promptly, understood exactly what I wanted & dealt with it immediately
In detail Informative Clearly
I tried to find out the reason for the extra money being charged, and he helped me, but I wanted to get all the money I'd paid back. Thanks to the specialist Max
I had to make a review to have a refund
I had to make a review to have a refund : Thank you, Escalation Team, for assisting with my concern.
Good team attention
I would like to thank Paula for her attention to the case and her quick response to help me and find the best possible solution.
Worst fudging* nightmare of a scam
Worst fudging* nightmare of a scam. There are several related websites (like toyshopgo and this and I guess several others) sharing the same company.
They make it hard to delete contact details and just set up another scam website trying to charge you.
SCAMMERS
THIS COMPANY AND ALSO FUNKIDSHOW ARE SCAMMERS. I paid carparking though my Ringo app and next thing I know I am signed up to subscriptions for both companies! I have no interest in these companies and there is no reason for me to sign up knowingly. I cancelled the subscriptions within an hour and received confirmation of my cancellation but they continue to take money from my account, refuse to reimburse me and say they can continue to take money from me during the "14 day cancellation period". I believe they also blackmail other people who have fallen foul of them by offering to refund their money subject to a good review being put on Trustpilot! Please beware of both these companies.
Thumbs up for Imani
I did have a problem of not understand the subscription for the toy box and Imani assistant me through the whole process and made sure that I understand everything.
Thanks Imani
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