Highly recommend the Quality Conversations course to anyone - the day covered so many learnings and new ways of thinking things you thought you already knew. The course wasn’t dull, it explored va... See more
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TCM is a leading global provider of mediation, investigations, coaching, conflict management, HR, culture change, turnaround and leadership consultancy and training services.
These companies are part of the TCM Group:
The TCM group Engage Leadership The Mediation Company Resolution Framework People & Culture Engage Coaching Transformational Culture The Investigation Company The People & Culture AssociationBusiness Design Centre, N1 0QH, London, United Kingdom
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I completed the Facilitated Conversations workshop. It was very informative and will be very useful in the future.

Reply from The TCM Group
Thoralf made this interesting and engaging with breakout sessions and group discussion.

Reply from The TCM Group
This course was by far the most useful and transferable course I have attended in my 26 year career. The course content was excellent and paired with demonstrated conversations undertaken by professionals and a course leader who answered all questions with experience and humour. I would absolutely recommend this course to anyone needing to hold facilitated conversations . It will also be useful in my personal life! Thank you

Reply from The TCM Group
Really enjoyed my 5 day course with TCM under mediation. It had a good balance of listening but also practicing theories!

Reply from The TCM Group
Great course, great facilitator. Really enjoyed the 5 day mediation course with TCM delivered by Emma Goddard. The structure was clear, materials were detailed, theories were fantastic and very practical. I was very nervous at the beginning but i loved how the course naturally helped you learn the skills to be able to manage the practical sessions. thank you

Reply from The TCM Group

Reply from The TCM Group
I did the 5 day mediation course and highly recommend it. Very well structured and paced, it was stretching but supportive and helpful throughout. Really knowledgeable facilitator who was excellent. Feel very well prepared to go and begin my mediation journey

Reply from The TCM Group
A great training session with knowledgeable staff.

Reply from The TCM Group
Since writing the initial review on the third July, TCM have bent over backwards to offer support. The technology failures were actually the responsibility of the company I work for; Landmarc Support Services. While there are still some issues to be discussed between Landmarc and TCM, I am assured that those discussions are happening and that a refresher in-person course is planned for the future.
Previous review - references to the tech failures have been removed.
This was a two-day course that was always going to be weak as it was on-line via Teams, so we missed a lot of body language and interactions, and included role plays - which are always going to be stilted and artificial to a greater or lesser extent.
The slide deck, which should have been available on the first day was still unavailable by the end of the second day.
The triad working did not work well. There was no preparation for people who had not worked in this way before.
Thoralf was an excellent trainer, very engaging and answered all questions in an informative way. Teams was somewhat 'glitchy' and this did make things frustrating but this was a good introduction to mediation.

Reply from The TCM Group
An excellent package with an excellent trainer - 5 stars from me 🌟🌟🌟🌟🌟

Reply from The TCM Group
Thoralf has been an excellent tutor for our first two days of our Leadership course. His explanations are engaging and thorough, with a very calm and approachable aura! I can take many things away from the course already. So far I already have a better understanding of dealing with conflict, empathy and quality conversations which I can apply straight way. I also feel I have more confidence in my ability as a manager. Thank you, and I look forward to our next sessions!

Reply from The TCM Group
Very insightful and engaging course. Feeling more confident to mediate with parties and building on my skills and career

Reply from The TCM Group
Tailor and practical - this is probably one of the best workshops I've participated in. Throughout the planning and delivery, TCM listened to our needs. The result was a workshop that felt personal, cathartic, and practical. The trainer was brilliant at distilling conversations, drawing out key themes and connections. This resulting in actionable next steps to changing our work culture - supporting us to have clearer boundaries to protect us from burn out.

Reply from The TCM Group
The group I was with were very lovely we helped each other and learnt from each other. The tutors were very knowledgeable and I feel as if I’ve learnt so much!

Reply from The TCM Group

Reply from The TCM Group
What made the experience great was the supportive and relaxed learning environment, which made it easy to engage and build confidence throughout the course. The training was well structured, interactive, and practical, with plenty of opportunities to apply the skills in realistic scenarios.
I also found the guidance and feedback really helpful, as it allowed me to develop my understanding and feel more confident. Thank you to Rachael and Cam. 😊

Reply from The TCM Group
Knowledge of the trainer and ability to engage delegates

Reply from The TCM Group
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