The Student Energy Group Reviews 

Carter, helped really well to close the tenancy end and account fast and accurate.,

Nathan really supported my queries and questions I had regarding closing my student energy account. The responses were quick, informative and he even gave me a phone call to help me to fully understand. Overall a great experience and very useful customer service.

Thank you!

Most of the time I’ve been helped by Nathan, he’s always been able to solve my problems, couldn’t recommend them enough! Great team

Nathan was incredibly helpful! He needs a raise!!! my experience went from awful to enjoyable because of nathan.

Nathan had been absolutely amazing! Called multiple times and always been so friendly and making jokes- very welcoming.

I like how quick this company is when it come to replying or solving an issue. Nathan was great through our end process.

Amazing help from Carter through online chat.

The Student Energy Group has been a wonderful company to receive my utilities through. They have been very simple and on it with their communication and have even offered me money back on water which was in surplus of usage! Thank you Nathan for helping me out with this!

Nathan was incredibly useful with my call. Give this man a raise!

Great customer service . Thanks. Carter

Nathan was incredibly helpful over the phone - excellent customer service.

Nathan was lovely on the phone today whilst helping us to get our router delivered. On a whole, TSEG has been extremely helpful when getting us (first time bill payers) set up with a bill paying system. I would highly recommend and thank you again to Nathan for being so lovely. Would recommend!

it was really quick to get through to a real person and they did everything they could to solve my issues.

Nathan at The Student Energy Group was absolutely fantastic! He was very understanding, patient, and went out of his way to be super helpful. He explained everything clearly and made a very stressful situation so much easier. I really appreciated his support and would definitely recommend him to anyone looking for excellent service.

After many days/hours trying to resolve gas/electric supplies to a property we manage, finally we spoke with Nathan from The Student Energy Group Ltd, all I can say is the biggest thank you ever, going way and beyond re customer service, it was amazing, after just about having giving up. Nathan you are a credit to the company and a great person to deal with thank you Chris

The company has always been very helpful over the phone and very easy to get ahold of (no being passed around by answering machines and call centres). Nathan in particular has been very helpful in setting up a broadband installation appointment and answering questions.

Good communication and sorted out the issue very nicely.

Emailed them about a problem with my water bill, and Carter helped me with little hassle. Thanks

I spoke with Nathan on the phone about a gas query and he was so polite, helpful and amazing to talk to. Any questions that I had, or anything that I didn’t understand, he was happy to answer and he explained it very well. We were able to solve the problem that I had when I first started the call. It was one of the best calls I’ve ever had with customer service and their team members. Thank you very much!