The Strap Tailor Reviews 5,182

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,087 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, noting the excellent materials and beautiful designs. Many appreciate the wide variety of options, including custom-made straps, and find the products to be well-made and comfortable. The service is frequently described as first-class, with quick delivery and excellent communication, often exceeding expectations. However, some customers experienced issues with international orders, citing problems with delivery and customs notifications, leading to frustration and shipping costs being withheld. A few also noted minor quality inconsistencies or sizing issues with certain straps, which was disappointing.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, craftsmanship, and... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high quality, premium... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the professional and... See more

Order

Customers consistently note positive experiences with order, praising the easy and fast ordering process with... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the quick and prompt delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I won’t even consider using another company for my watch straps. I have purchased six premium ribbed military straps from David & his team and each one has been extremely well made. Many people have c... See more

Company replied

Rated 5 out of 5 stars

This will be my 4th strap from The Strap Tailor and I am always impressed. My most recent purchase was a Badalassi Wax - Tan Brown strap which I have put on my Seiko 5. Really lovely strap, qualit... See more

Company replied

Rated 5 out of 5 stars

Bought my 2nd strap from the Strap Tailor, the first for my Grand Seiko, this one a sale strap for my Longines Moon Phase triple calendar at half price. Blue Ostrich leather looks fantastic and top qu... See more

Company replied

Rated 5 out of 5 stars

Quick delivery, high quality product at a good price, I had an aquaflex deployant 19mm tapering to 16mm for my grand seiko, my preference would have been a less dramatic tapering to say 18mm as in... See more

Company replied


Company details

  1. Watch Store
  2. Leather Goods Manufacturer
  3. Leather Goods Store
  4. Watch Repair Service

Information provided by various external sources

A small British brand specialising in handmade watch straps. We share your passion for horology and make artisan leather watch straps for all watches, all handmade and hand-stitched!


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent Craftsmanship!

The watch bands that I received exceeded my expectations. The quality of the leather was only exceeded by the craftsmanship provided.

2 April 2026
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Reply from The Strap Tailor

Thank you for the kind words — really pleased the straps exceeded expectations. The leather and the hand-finishing are the two things we put the most care into, so it means a lot to hear them both called out. Enjoy wearing them.

All the best,
David & The Team

Rated 5 out of 5 stars

Very pleased

It's my first purchase from The Strap Tailor and I'm very pleased with the whole experience.
I will definitely purchase again.

13 April 2026
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Reply from The Strap Tailor

Thank you Rob, you are very welcome and thank you for working with me. I do hope to welcome you back again soon. All the best, David & The Team

Rated 5 out of 5 stars
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Reply from The Strap Tailor

Thank you Paolo for the lovely review, you are most welcome and I do hope to see you again soon. All the best, David & The Team

Rated 5 out of 5 stars

I had a problem with the first Watch…

I had a problem with the first Watch band I received, more my fault than the manufacturer yet they were extremely helpful and more than fair. Replacing my original strap at a steeply discounted price. The new strap arrives and it is more handsome than I could’ve even imagined.

8 April 2026
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Reply from The Strap Tailor

Thank you for taking the time to write this Edward — really pleased the replacement strap landed even better than you hoped. Whatever the cause, when something isn't right we'd rather work it through with you than leave you stuck, so I'm glad we could get there together. Enjoy wearing it.

All the best,
David & The Team

Rated 5 out of 5 stars

Second order: single-pass fabric

My second order of single-pass fabric straps continues a color selection which compliments my wardrobe perfectly! Strap Tailor’s products are my go to choice. Excellent quality at fair prices.

9 April 2026
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Reply from The Strap Tailor

Thank you for coming back for round two — building out a colour set that works with the wardrobe is exactly how the single-pass fabrics are meant to be used, so it's brilliant to hear it's coming together. Really appreciate you making us your go-to Joe

All the best,
David & The Team

Rated 5 out of 5 stars

Chestnut Buttero Strap

I've been looking for some time for a brown leather strap for my 3861 Speedmaster. David was online when I was visiting his online store and suggested the Buttero Chestnut Brown as I was trying to give my Speedy a FOIS look. Turned out to be a perfect choice! High quality craftsmanship and super comfortable on wrist. Would definitely recommend.
Many thanks
Greg
Western Australia

9 April 2026
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Reply from The Strap Tailor

Thanks Greg — really glad the Buttero Chestnut Brown worked out on the 3861. The FOIS look is one of my favourite directions for a Speedy, and that chestnut tone sits beautifully against the black dial and steel case. Pleased it's comfortable on the wrist too — Buttero breaks in really nicely over the first few weeks.

Enjoy wearing it, and shout if you ever want to try another pairing.

All the best,
David & The Team

Rated 5 out of 5 stars

High quality wristbands

High quality wristbands. I am very happy.

9 April 2026
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Reply from The Strap Tailor

Thanks so much Kristian. Lovely to hear that. I hope to see you again in future. All the best, David & The Team

Rated 5 out of 5 stars

Better than OEM

Very well made strap, looks and appears OEM. I needed a longer strap for my wrist, and since IWC didn't make the strap style I needed for my larger wrist, the Strap Tailor came through. Very happy with the final result.

8 April 2026
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Reply from The Strap Tailor

Thank you for the kind review — really pleased the strap looks the part on your IWC and that the extended length sorted the fit. Custom sizing is exactly the sort of thing the OEMs can't always accommodate, so it's good to hear we could step in. Enjoy it on the wrist.

All the best,
David & The Team

Rated 5 out of 5 stars

Great strap!

Although the price was at the upper limit of what I would consider acceptable, I was very pleased with the strap and clasp. It is very comfortable, convenient and good looking. I would buy another if rubber sail cloth looking straps came in a leather looking brown color. It seems no one makes good looking brown rubber straps. I also like the “price is the price” way of doing business, no additional taxes, shipping fees or tariffs, a sincere thank you for that.

8 April 2026
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Reply from The Strap Tailor

Thank you for the thoughtful review — really pleased the strap and clasp are working well for you on the wrist.

The brown rubber sailcloth point is a fair one, and you're right that it's a genuine gap in the market. It's noted on our development list — getting a brown that reads as warm and leather-like rather than flat or muddy in rubber is the challenge, but it's something we'd like to crack.

And thank you for calling out the all-in pricing — we made a deliberate choice to absorb duties and shipping on international orders rather than surprise customers at the door. It's good to know that lands well.

Looking forward to your next order whenever the right strap comes along.

All the best,
David & The Team

Rated 5 out of 5 stars

Fabulous strap,really suits the watch

Fabulous strap,really suits the watch. Fits perfectly and beautifully made.
David was really good keeping me updated on the progress of the strap build. Will certainly be ordering another strap. Thanks.

8 April 2026
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Reply from The Strap Tailor

Thank you so much for the kind words — it was a pleasure keeping you in the loop during the build, and I'm really pleased the finished strap suits the watch so well. Looking forward to making the next one for you.

All the best,
David & The Team

Rated 4 out of 5 stars

Unfortunately things didn’t turn out…

Unfortunately things didn’t turn out the way I had hoped. But wanted three of your straps, still do, and amazingly only you had the 3for2 offer.
Frustratingly I couldn’t test the fit between the lugs. 18mm but I think 17mm may have been a better choice.
I could not risk damaging the straps by squeezing them onto the watches so eventually had to return them in pristine condition. If you can think of a way to guarantee a fit then I’m your man.
Regards,
Ian
PS. I’m did send photos at the time.

8 April 2026
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Reply from The Strap Tailor

Thank you Ian for your review and sorry you returned your straps. It sounds like you need a different size which we can obviously do for you. If you are unsure about your lug width its worth getting some cheap digital calipers to be certain of the size before you order, way more accurate than trying to work it out with a ruler or taper measure, then we can be sure to get the size just right. All the best, David & The Team

Rated 5 out of 5 stars

Alligator custom strap

I ordered an alligator custom strap for my Glashütte Original watch. The order process was easy and fast, there are lots of options to chose from. Delivery took about 5 weeks, I got several emails with interim status updates. I am very happy with the result and have just ordered again .

6 February 2026
Unprompted review
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Reply from The Strap Tailor

Thank you for the lovely review Stephan — a custom alligator strap on a Glashütte Original is a fantastic pairing, and we're really glad you're happy with how it turned out. Thanks too for your patience during the build; we always try to keep customers in the loop with the interim updates, so it's good to know those landed well.

Looking forward to making your next one.

All the best,
David & The Team

Rated 4 out of 5 stars

Very nice

The only thing keeping med me from giving a 5-star rating is that I feel that Genteels strap is marginally better.

8 April 2026
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Reply from The Strap Tailor

Thanks for your review. Glad you are enjoying your new strap. All the best, David & The Team

Rated 5 out of 5 stars

Great strap

Great strap, exactly what I ordered

8 April 2026
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Reply from The Strap Tailor

Thank you for the kind words and the 5 stars — really appreciated. Enjoy the strap!

Rated 5 out of 5 stars

Great quality and fair pricing.

I have ordered many times from The Strap Tailor and after wearing the straps for a while I can say that they are fantastic.

The leather ones have held up well to plenty of abuse while retaining the lovely colour that they arrived with.(The stitching has remained in great condition too)

The soft touch rubber and two piece nylon straps have held up well for my work watches, easy to clean and haven't failed on me - even when subject to knocks and scrapes.

All in all this company offers solid products for a fair price - looking forward to ordering more in the future.

8 April 2026
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Reply from The Strap Tailor

Thank you so much Chris for taking the time to share this — it genuinely means a lot. Hearing that the leather straps have held their colour and that the saddle stitching is still going strong after real-world wear is exactly what we hope for; that's the whole point of making them by hand. And it's great to know the rubber and NATO options have stood up to the rougher days at work too.

We really appreciate your continued support over the years, and we're looking forward to making more straps for you whenever you're ready.

All the best, David & The Team

Rated 5 out of 5 stars

Excellent service again.

Excellent service and watchband again.

22 May 2026
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Reply from The Strap Tailor

Ah you are most welcome Steven, thank you for working with me again. Its such nice validation to see a customer back! See you soon, all the best - David & The Team

Rated 5 out of 5 stars
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Reply from The Strap Tailor

Well that's what I like to hear in the morning! You are most welcome. I hope to see you again soon. All the best, David & The Team

Rated 5 out of 5 stars

Nice strap


Nice strap, and a good fit.

7 April 2026
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Reply from The Strap Tailor

Thank you Bob, so pleased to hear that. I hope we see you again soon. All the best, David & The Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, excellent quality especially for the price, product exactly as described.

7 April 2026
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Reply from The Strap Tailor

Thank you Aditya for your kind review, you are most welcome! I hope we see you again soon. All the best, David & The Team

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