Unfortunately what looked to be a great decision with what we thought was a reputable company only gave us a lot of stress. Lack of follow up, no shows and empty promises.. maybe not all their fault,... See more
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From a quick inquiry on Facebook to full installation, the whole process took less than three weeks. (Rain interrupted for a couple of day). Alan and his team were quick to answer questions, form fill... See more
Company replied
The guys who installed solars were very professional and extremely tidy. If I had any questions they was happy to explain to me.i found the guys easy to understand. The guy who organised the installat... See more
Company replied
Reason for not giving 5 sars is: instalation wasn't done the day it was arranged, usually no one answers the phone, but always got the call back and problem with app, it doesn't support 5 hrtz, so i... See more
Company replied
Company details
Written by the company
Since starting in the solar industry in 2009, I noticed a need in the industry. That need was for down to earth, honest, experienced advice for the end consumer. That is where The Solar Electrician idea was born. We work with multiple CEC approved solar retailers which I have personally vetted and known for a very long time. I source for you the best deal that best suits your unique needs. A lot of the big companies install one size fits all solar systems where in fact that couldn’t be further from the truth. I walk my clients through the entire process and give them a personalised service from start to end. Half of all my work comes from referrals which is a clear indication of the level of customer service and support I provide my clients.
Contact info
East Burwood, 3151, Melbourne, Australia
- 0480455775
- info@thesolarelectrician.com.au
- thesolarelectrician.com.au
Hasn’t replied to negative reviews
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Empty promises
Unfortunately what looked to be a great decision with what we thought was a reputable company only gave us a lot of stress. Lack of follow up, no shows and empty promises.. maybe not all their fault, but certainly wasn’t mine.. resulted in a canceled contract and a last minute scramble to get someone else to do the job at the eleventh hour..
additionally I should have seen the red flags when we where pressured in to signing up and paying a large deposit on the day.. and when a company leans towards badmouthing their competitors ( and the overarching company) it’s never a good sign.. sorry but I really don’t recommend at all.. thankfully we were able to get our deposit back
Honest and great bloke!
Spoke to Alan on the phone for about 10 minutes, great bloke, very honest and transparent with what system we would want to purchase and didn’t try to over sell us. Great experience so far.

Reply from The Solar Electrician
Thanks Luke
Thanks Luke, easy going straight to the point, knows his stuff. Very cluey found the problem fixed it. Easy to deal with

Reply from The Solar Electrician
Very easy to deal with
Very easy to deal with. Far easier and quicker than first though and Luke was great at tailoring a package to suit our needs.

Reply from The Solar Electrician
100% Reliable
Couldn’t fault my experience from the initial consult with Alan to the installation with HP Energy.
Alan truly values his clients by being available to them at every stage and through every detail.
Alan’s individual attentiveness is impressive and reassuring.
Thank you for a seamless experience!

Reply from The Solar Electrician
The guys who installed solars were very…
The guys who installed solars were very professional and extremely tidy. If I had any questions they was happy to explain to me.i found the guys easy to understand. The guy who organised the installation he was awesome. I felt comfortable communicating with him. He always replied to message/ phone in prompt manner, any time of day/ nite. Massive thanks for everyone helped me getting solar connected. It was greatly appreciated.🙂👍👋

Reply from The Solar Electrician
Solar does work.
Extremely happy with how my panels are producing power. My only regret is not going bigger. Now trying to get this rectified. Alan is very helpful, going out of his way to solve my issue with getting more panels on. The team installing were very professional, and put the app. On my phone for me when finished. Couldn't be happier. Was very unsure before we had solar fitted. It does work well.

Reply from The Solar Electrician
Outstanding service
We had few companies to give us a quote, but I they could not answer all my questions. This was until I met Alan. Alan has explained everything clearly and I was very comfortable with his professionalism.
Installation crew was very fast, efficient and tidy, all questions I had were answered to my satisfaction. System was installed eight months ago and it is running exceeding our expectations. I recommend Alan and his team to my family and friends without any hesitation.

Reply from The Solar Electrician
Overcharged for 8 panels whilst…
Overcharged for 8 panels whilst pocketing our Victorian government scheme money. After many phone calls to recoup some of the financial loss, Alan confessed he was a gambler and lost our money. Alan arrived intoxicated to attempt installation of the panels although we advised that we required a full refund and no panels were to be installed by his company. The panels are still sitting in the garage 4 months on and zero return of any money we paid him for zero goods and services. Complete con, I hope no one else fall's victim to this scam

Reply from The Solar Electrician
The installers were great
The installers were great, very pedantic with their work as well as ensuring everything was kept clean, took their own rubbish with them
From the time Allen (rep) came to see us to the end of installation i feel very comfortable the solar system supplied is what we require for good cost savings

Reply from The Solar Electrician
trustworthy
Luke was well presented, punctual and informative. Everything was very thorough with what design was best suited to us. The program Luke used to show our predicted savings was very impressive. overall great company, very trustworthy, easy process , can’t fault.

Reply from The Solar Electrician
Fantastic service
Alan was fantastic, friendly and very proffessional. Everything was done within the time frames he gave us and was very responsive when we had any inquiries.
Highly reccomend.

Reply from The Solar Electrician
Wonderful service
My husband and I were sceptical on getting solar.
Our mind was put at ease the moment we met Alan. He was down to earth, honest and truthful - we were extremely comfortable with his ‘sales pitch’. We have contacted him a few times after installation and he has also been very helpful.

Reply from The Solar Electrician
Allan and the team where great to deal…
Allan and the team where great to deal with and fast to act couldn't have been more impressed

Reply from The Solar Electrician
NO BULL
Alan contacted me following my initial enquiry on facebook. He was very polite, and precisely to the point. Talking to him was just like talking to a mate. Instantly i felt comfortable. He was very knowledgeable and informative. Explaining everything, from system size, rebate availability, payment plan options, retailer rates to battery suitability. I felt extremely comfortable welcoming Alan to my home, and trusted him with his expertise in the solar industry. There was just absolutely “NO BULL”, which i appreciated the most. After the easy contract process, Alan organized a great installer, and within 2 weeks it was all set up. I’m so happy with my decision to do business with Alan and his team at The solar Electrician. I’m looking forward to receiving the savings.

Reply from The Solar Electrician
Amazing work
We appreciated the fussy job that was done for us and the professionalism they have. They went above and beyond to make sure everythingwas right for us. We would happily have them again

Reply from The Solar Electrician
Fast service
Fast service. Alan was friendly, professional and knowledgable. All costs were discussed upfront. Highly recommend.

Reply from The Solar Electrician
Happy family
Thank you Alan and the team at The Solar Electrician. My husband and i decided we needed to look more into solar for our home as a way to be more savvy. We have 3 young children and the cost of living isn’t looking like we were going to get a break any time soon. Our neighbors across the street had solar put on their roof 9 months earlier and on numerous occasions recommended we give Alan a call. So we did. The entire process was a breeze. Alan worked around us and our crazy family schedule. He was punctual, polite, and there was not a question he couldn’t answer. We also touched on the possibility of a heat pump in the future , as we are also looking at ways to eliminate the use of gas within our property. We couldn’t be more happier with the price, the system itself, how it looks, and the quality of work from the installers. Thanks again Alan. we look forward to doing more business with you in the future. All the best Pam and family.

Reply from The Solar Electrician
Alan and his team made the entire…
Alan and his team made the entire process from the clicking of the ad to installation was a breeze. The zero upfront payment plan offered really suited our current financial situation. My wife loves the app where she can log in and track our daily use and production. Alan has always been prompt to reply to our texts at any time of day regarding all questions we had. Over all We wish we had have done it a lot sooner. Thanks The Solar Electrician.

Reply from The Solar Electrician
From an inquiry on Facebook (that I had…
From an inquiry on Facebook (that I had done with other companies, and I am still waiting on a response from!!) to full installation, the whole process ran very well. Communication was easy, we always got prompt answers to our many queries. We were very impressed with the installation crew they arrived onsite at 11am the job was completed at 5pm, everything up and running and the system explained, these guys certainly know their job and how to work. We recommend anyone even just thinking about solar to get in touch.

Reply from The Solar Electrician
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