As a first order, I purchased 3 different models, two for my daughter an one for me. I was waiting for the package with mixed emotions as both of us have out-of-box sizes with very wide shoulders, spe... See more
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We are a distinctive British brand specialising in premium, exquisitely crafted shirts for women. We're dedicated to redefining modern shirting through expert craftsmanship, specialised fittings and unique statement details to elevate the everyday. Every collection is thoughtfully conceived in our East London studio and brought to life in specialist European ateliers, where skilled makers transform the finest fabrics into shirts that embody both structure and fluidity. At The Shirt Company, we believe in the power of slow fashion, advocating for conscious investment in garments of exceptional quality and longevity. From relaxed silhouettes to impeccably structured business shirts and glamorous evening blouses, our collections offer a considered selection of refined wardrobe essentials—each a testament to timeless style and unparalleled workmanship.
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I found the shirt I ordered ok, not great, not fitted enough, so I returned it. They rec'd the return on 4/4, emailing its receipt & allowing for up to 14 biz days to process the refund. They are taking every minute of these 14 business days, which seems long for an online transaction. I'm sure they enjoy the float, but it's too long for me in comparison with the other sites I shop so I won't be ordering from them again.
Excellent customer service couldn’t fault them

Reply from The Shirt Company
Well, I just love their shirts... I have a wardrobe full of them! Just before Christmas I ordered a Brooke black shirt and its my absolute favourite! I've never had any issues with this company and cannot understand the poor reviews. Your shirt arrives within a few days, is beautifully packaged and its a joy to open! I also ordered one of their tuxedo shirts to wear over Christmas.... its gorgeous!

Reply from The Shirt Company
The shirt arrived and it was exactly what I expected from the photo on the website. Plus the fabric, cut and fit were absolutely great . I have now worn the shirt and received so many compliments.

Reply from The Shirt Company
Gorgeous shirts ❤️i have compliments everytime i wear them , i love them beautiful finish ,crisp clean ,smart or casual ❤️❤️

Reply from The Shirt Company
I am addicted to the London shirt company! The quality and the finishing is a 2nd to none! I have ordered approximately eight shirt in total because they are really just the most exquisite product! I am normally a 12 on the top as I have a very broad back and I am a size 10 on the bottom, so I usually order a size 14, which is absolutely perfect Once you buy one you will never stop? They launder beautifully which is a huge bonus. I cannot recommend highly enough.

Reply from The Shirt Company
I love my Patricia shirt! My return for the next size up was dealt with very quickly. I was kept fully and promptly informed along the way. My shirt fits perfectly, is very stylish and very well made. The Shirt Company will most certainly be my go to for future purchases! Ps I love your classy new logo. Pam

Reply from The Shirt Company
I purchased 2 shirt dresses, the service was fast and efficient, I actually returned and sized down. Refund was processed quickly and new dresses sent quickly and they were fab. Great cut and quality material. Fab will definitely order again.

Reply from The Shirt Company

Reply from The Shirt Company
Beautiful shirt, ordered wrong size but it was exchanged immediately, no hassle, no fuss. Exceptional customer service, excellent communications. Quality clothes and quality service.

Reply from The Shirt Company
Just received my Venice ruffle white shirt it's absolutely beautiful. and stunning on.
I am a size 8 and ordered the size 8 fits perfectly.love the material it's of high quality.cant wait to wear it.it came well packaged and delivery was so quick.have 5 or 6 blouses from you now never been disappointed thankyou

Reply from The Shirt Company
The beautiful style, the quality of the fabrics they use, the almost unique, in London, packaging way, the speedy delivery and excellent communication/ customer service determined to purchase from them whenever I'm looking to add something to my office attires (and not only). Thank you, The Shirt Company!

Reply from The Shirt Company
The Shirt Company is my go-to for elegant and classic pieces. Not only is the materials used of high quality, the stitching and silhouette is impeccable! At this rate, I will be a lifelong customer! I often share their website with my friends who are looking for items that stand the test of time.

Reply from The Shirt Company
I ordered a gorgeous shirt dress which arrived within a few days , super fast and all the packaging is paper and card which is a amazing. and the quality and fit are perfect, it looks fantastic on , very classy . it’s navy blue long sleeve and I love it !

Reply from The Shirt Company
Wow,I am absolutely delighted with my super stylish Veronica dress.The fit is stunning and it is very chic.
The communication was excellent the delivery was speedy and the dress was beautifully wrapped.
How refreshing to purchase from an Independent business who are really engaged with their clients and make them feel appreciated.
I will definitely be purchasing again!
Keep up the brilliant work!!!

Reply from The Shirt Company
Just like my previous purchase—excellent quality! I’ve received so many compliments from friends and family. Very happy with it!

Reply from The Shirt Company
Great quality. Elegant design shirts that fit perfectly. Needed to buy the higher size but customer service was very helpful and supportive with all my queries.
Excellent service overall. Strongly recommend

Reply from The Shirt Company
I have bought many shirts from The Shirt Company. I love the quality of the fabric and there are so many interesting designs. I have had many compliments when I have worn their shirts.

Reply from The Shirt Company
Exceptional quality delivered with great care and respect to the customer. I love them dress shirts.

Reply from The Shirt Company
I love these shirts. For the first time I have a shirt that is functional yet different. I have had so many wonderful comments when I wore it. The quality of the fabric is exceptional. You can dress it up or dress it down.

Reply from The Shirt Company
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