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Rated 1 out of 5 stars

This is the worst NDIS provider I have ever experienced. A very unprofessional company! The exective doesn't follow NDIS code of conduct. Using very low quality Support Workers who had criminal his... See more

Rated 1 out of 5 stars

Same old SALT! Rinse and repeat! Same problems different day-18 months later. Shame on you 😕 Still Dumping at your Mismanaged property. No apparent professional integrity or just lazy?Peopl... See more

Rated 1 out of 5 stars

I am disgusted by the quality of service from salt. 5 years I’ve been with them and the first few years were great. Robyn was my rock. But then she could no longer come and since then it’s been a nigh... See more

Rated 5 out of 5 stars

Hi, just want you to know That”The Salt” has passed on to me a worker for my NDIS plan & I usually was going a lot to the gym with worker Renee but now because of covid the gym is closed of course so... See more

Company details

  1. Social Services Organization

Information provided by various external sources

Salt is a not for profit provider of disability services and is also helping people in our communities who are in need with love and respect


Contact info

1.7

Bad

TrustScore 1.5 out of 5

26 reviews

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Rated 1 out of 5 stars

A disgusting NDIS provider

This is the worst NDIS provider I have ever experienced. A very unprofessional company! The exective doesn't follow NDIS code of conduct. Using very low quality Support Workers who had criminal history and with very low education, such as year 10 level only. Some of the support workers don't even have the basic knowledge of NDIS.
The payroll woman is very unprofessional and lack of knowledg. She short paid support workers' over time pays, shift allowances, and refused to reimburse support workers travel expenses. She has no skill in customer service. People said she does nothing to bring value to ndis participants but a suck up job for CEO.
All in all, It is a completely terrible NDIS provider!

14 November 2024
Unprompted review
Rated 1 out of 5 stars

Same old SALT

Same old SALT! Rinse and repeat!
Same problems different day-18 months later.
Shame on you 😕
Still Dumping at your Mismanaged property. No apparent professional integrity or just lazy?People are better than this. Shame on you 😕 💰

31 May 2024
Unprompted review
Rated 1 out of 5 stars

Unorganised and unreliable

I am disgusted by the quality of service from salt. 5 years I’ve been with them and the first few years were great. Robyn was my rock. But then she could no longer come and since then it’s been a nightmare. No solid support worker, I was meant to have 5 days a week, but salt only gave me 3. I’ve had to go with Farris Care for the other 2 days because salt can’t organise themselves. Support workers aren’t very supportive. I’ve had worker’s criticise me for not having children, being anxious and upset or doing things like personal errands while they are with me. Even bringing their children to the appointment. And I’m too nice to say anything, but now I am. Adele is hard to get a hold of, especially when workers are incredibly late to appointments. I’m sick of this. They’re meant to make my life easier, NOT HARDER. I’m so upset and anxious right now.

3 August 2023
Unprompted review
Rated 5 out of 5 stars

The Salt Foundation is a really…

The Salt Foundation is a really…

The Salt Foundation is a really supportive NDIS provider. Support Workers are caring and kind . Jessica has been really helpful along side as well.

12 October 2020
Unprompted review
The Salt Foundation logo

Reply from The Salt Foundation

Thank you so much. We love hearing good news!

Rated 4 out of 5 stars

The Salt foundation

The Salt foundation have been good. My experience with the staff have been good. They have been helpful and friendly.
.Flori review.

18 September 2020
Unprompted review
The Salt Foundation logo

Reply from The Salt Foundation

Really appreciate the time to leave your comments Thank you

Rated 5 out of 5 stars

Good support

Good support workers and support from the Salt foundation

17 September 2020
Unprompted review
The Salt Foundation logo

Reply from The Salt Foundation

Thanks Daniel sure hope that you will enjoy this or years to come - it is our pleasure to hear this

Rated 5 out of 5 stars

Great organisation with good…

Great organisation with good communication skills and workers
Very happy with the foundation and would highly recommend it to anyone requiring care and services

17 September 2020
Unprompted review
The Salt Foundation logo

Reply from The Salt Foundation

Thank you so much Jan. Appreciate the kind words and it delights us to hear that you are enjoying your experience with Salt

Rated 5 out of 5 stars

One of the best in the industry!

The salt Foundation offers quality services and excellent support to its workers and clients!

16 September 2020
Unprompted review
The Salt Foundation logo

Reply from The Salt Foundation

Thank you Jo, you have just nailed what it is we are striving for. :) Appreciate you taking the time to say so

Rated 5 out of 5 stars

My Salt worker Sophie has gone above…

My Salt worker Sophie has gone above expectations especially during Covid. Nothing was to much for Sophie helping me with my study. I am really grateful that l have Sophie as my support worker.

16 September 2020
Unprompted review
The Salt Foundation logo

Reply from The Salt Foundation

No surprises there Sophie is simply amazing! Thank you for the lovely feedback

Rated 5 out of 5 stars

Enjoyable experience

Salt has been a really great experience. The staff are friendly and supportive and it feels great to be a part of such a welcoming, caring community :)

16 September 2020
Unprompted review
The Salt Foundation logo

Reply from The Salt Foundation

Wow good to hear! We just love to keep this feedback Thank You!

Rated 5 out of 5 stars

Tom Is a great worker and a very…

Tom Is a great worker and a very talkative person. Each morning he makes my bed for me, and lays out my clothes for a shower and mops the floor, Tom makes a cup coffee. We get the latest news. Tom assists me with my physio exercise, which we report to Joe

9 September 2020
Unprompted review
The Salt Foundation logo

Reply from The Salt Foundation

Hey Steve, Tom is a great bloke hey - thanks for giving him a shout out!

Rated 5 out of 5 stars

In the midst of Covid

Hi, just want you to know That”The Salt” has passed on to me a worker for my NDIS plan & I usually was going a lot to the gym with worker Renee but now because of covid the gym is closed of course so I also had to stop seeing Renee but we do phone calls & now I actually have a Bronco Pneumonia which is serious & I cannot go walking yet! Renee, still gives me calls & I told her that as soon as the Doctor says I can go outside to go for walks, I’ll be contacting Renee to assist me... I have always been happy with the services provided by Renee through “The Salt”.
Thankyou....Kind Regards, Clara🌸

9 September 2020
Unprompted review
Rated 5 out of 5 stars

Working with The salt foundation has…

Working with The salt foundation has been a good experience. They have made me feel good and comfortable, and I feel good with all my work colleagues and hope everybody is happy to be working with me.

7 September 2020
Unprompted review
The Salt Foundation logo

Reply from The Salt Foundation

We are privileged to be working with you thank you for your kind words

Rated 5 out of 5 stars

Excellent service.

I have always found the ladies and gentlemen that work at SALT to be very approachable and happy to help with any questions that I have.

7 September 2020
Unprompted review
The Salt Foundation logo

Reply from The Salt Foundation

Wow good to hear that - thank you so much for the feedback and you take care in this difficult COVID time :)

Rated 5 out of 5 stars

Simon Banna

On behalf of a participant, "my workers are like my best friends" - Simon Banna

7 September 2020
Unprompted review
The Salt Foundation logo

Reply from The Salt Foundation

Thanks Simon. That's great.

Rated 5 out of 5 stars

Great support

The support workers i have had are knowledgeable and fantastic, Jessica has been very helpful with providing further help.

4 September 2020
Unprompted review
The Salt Foundation logo

Reply from The Salt Foundation

Thank you for the kind feedback - appreciate it

Rated 5 out of 5 stars

Great service

Great service, the Support Facilitator- Jessica is really responsive and helpful.

2 September 2020
Unprompted review
The Salt Foundation logo

Reply from The Salt Foundation

Dear Marc,
Thank you for your feedback - we will try to stay responsive and helpful :)

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