Absolutely fantastic. The quality of the Graflex Episode IV Skywalker saber is amazing. The attention to detail is something to behold and it feels top quality and a good weight. An elegant wea... See more
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Whether you're looking for a lightsaber replica for cosplay or your collection display, we have it. We also cater to the experienced duelists and training academy pupil looking for a sturdy and stylish fencing weapon. The Saber Factory is based in France and we sell worldwide to more than 60 countries, with our 2 warehouses in the USA and our manufacturer's facilities in China. We started in 2022 after 5 years of experience in the pop-culture retail business. Through owning and managing one of the largest independent geek merch physical store in France, we met a passionate community of like-minded people on a daily basis. We also know about good customer service and accountability towards each person for having served 50.000+ customers. Those values and passion we carried over to our new e-commerce venture: The Saber Factory, where we have grown to become one of the leading distributors of Nexus Sabers around the world.
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France
- thesaberfactory.com
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Amazing quality, not as clumsy or random as a blaster
Absolutely fantastic. The quality of the Graflex Episode IV Skywalker saber is amazing. The attention to detail is something to behold and it feels top quality and a good weight. An elegant weapon for a more civilised age.
Very easy to disassemble with the clip and J-lock, I bought a proffie based version which you can access to charge in just a few seconds.
I chatted with Kevin regarding the saber (check out his excellent YouTube tutorials) a great person and obvious expert full of great tips.
This is the one I’ve always dreamed of having, after seeing the film as a 5 year old! It’s finally mine, and I didn’t expect it to be this good!!
My experience was magnificent
My experience was magnificent
The saber are top quality and the range of saber types and characters are impressive only thing that could improve is price though majority is fairly priced even the neopixels are a decan price.
It works fabulously even though flash…
It works fabulously even though flash is nonexistent it is great for practicing spins without damaging a neo pixel blade
I still haven't received my order and…
I still haven't received my order and it's been almost a month.

Reply from The Saber Factory
Lacks care on assembly in factory
Lacks care on assembly in factory
Overall the quality of the lightsaber appears to be quite high. However we are dissatisfied with 3 things.
1. The Bluetooth range is horrible, the phone has to be touching the saber for it to connect, and if you move it more then an inch or two away it disconnects.
2. The battery has had issues intermittently since first use. It dies randomly.
3. Any screw that came preassembled has come loose. The 4 little brass decoration screws are all loose and we’ve lost one because of that. The decorative thumb switch and strap holders have both fallen off because they were not tight.

Reply from The Saber Factory
Great prices
Great prices, transparent shipping, decent selection to choose from and growing. Will buy from again.
Amazing product
Expensive but absolutely beautiful! Well packaged in its own case.
So many different options & so lifelike.
Saber arrived without issues
Saber arrived without issues. It works just as advertised and of very good quality. I would absolutely recommend!
The product was delivered immaculate
The product was delivered immaculate, and swift, made my son very happy for his birthday.
I was looking for an accurate Count…
I was looking for an accurate Count Dooku lightsaber, and The Saber Factory came through with flying colors! (SO MANY COLORS!)
The saber hilt itself is as near an exact copy of what Christopher Lee held in his hands, you can't tell the difference.
The bonus was that this one has the Xeno3 Neopixel setup that makes this so much more than just a screen-correct hilt. I am still discovering the many combinations of colors/sounds/music I can configure. Amazing.
The how-to videos posted by Kevin are also great for anyone who wants to get the most out of their purchase. From start to finish, this has been a fantastic transaction.
You can't go wrong with The Saber Factory, in my opinion.
I ordered and paid a light saber on…
I ordered and paid a light saber on 13th of August and now, on 11 September I have still not received it, but FedEx is asking me all kinds of informations and wants me to pay customs. When I purchased the item, it wasn’t known that it would be the case.

Reply from The Saber Factory
Saber and customer service review.
Customer service was exceptional. Very helpful and understanding. Quality of product was great as well.
Best factory ever
Definitely an outstanding company. From the packaging to the products themselves, everything is perfect. The quality is unmatched.
Very cool and great for the price!
The hilt design although simple is quite appealing, the chrome accenting acts as a good grip point while swinging as well! Has plenty of sound fonts and blade effects and the blade’s LED’s are very bright. Overall great product and the price is good compared to elsewhere.
Good service and fast delivery.
Okie dokie quite impressed with the fit…
Okie dokie quite impressed with the fit and finish only complaint was the lightsaber did not come with music fonts and the screw off pommel semmed a titch loose when trying to tighten case was a nice touch really like that fast delivery thank you. And I appreciated the good pricing compared to the other companies 👍
The light saber cannot be turned on…
The light saber cannot be turned on even after charging. They should have checked whether the product works before shipping the product. I have spent lots of time following Kevin's instructions and send him videos twice. He is helpful and there are videos.
Issue is still not solved. Now I am asked to do additional checks. I hope this will be the last one to get to the root cause. I feel I have wasted lots of time debugging the product. I expect that the product works upon arrival.

Reply from The Saber Factory
Good experience
Good experience! Had previously purchased from NeoSabers which was a terrible experience. Would buy from again!
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