Took nearly four weeks to be delivered when it was supposed to be within seven days. I had to chase them for an update and they said it was a new line and they were having difficulties but were not... See more
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Updated: 15/04/26 Ryan called and apologised for the lack of communication & advised timings on the desk & a refund of £50. Desk arrived 13/04 and I am VERY happy with the quality of the wo... See more
Company replied
The desk is of fantastic quality and I am very happy with it. No problem with it. 3 stars because I found the communication to be quite poor - I had to chase for updates on my order multiple ti... See more
Edit: After initially writing the review below, we received helpful and detailed communication, explaining the delay, offering clear next steps and delivery plans. The table has now arrived and we a... See more
2.5
Poor
44 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Fabulous quality
Fabulous quality, great customer service, excellently packed and fast shipping.
From start to finish I’m very impressed with the team at rustic grove.
The quality of the wood is perfect, really impressed with the care and calls given to keep me updated on delivery. Cannot recommend these chaps enough. Thank you!
25 May 2024
Unprompted review
Good quality desk
I got a really nice, good-quality desk at exactly the size and shape I wanted. Really good customer service - the team were super helpful with sorting out delivery after I gave the wrong address details to start with.
16 May 2024
Unprompted review
Great communication and quality
Great communication and quality. It is exactly what we wanted and as described on the website. Would definitely recommend and purchase again!
27 March 2024
Unprompted review
Amazing customer support
Amazing customer support, Desk came at the time they said , amazing quality will definitely be buying from them again ! would recommend to anyone!
27 March 2024
Unprompted review
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