The Rose Press Garden Reviews 

478
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Ordered a few packets of seeds from the sale. Quick delivery and nicely packaged. Some of the seeds I ordered were specific and said they were just going to come in the foil packet which was nice to h... See more

Rated 1 out of 5 stars

Do Not order from this company!..especially via NotOnTheHighStreet! Numerous emails/voicemails from myself and NOTHS customer services. After 2 weeks still no response and still no goods. Absolutel... See more

Rated 5 out of 5 stars

I have been signed up for the subscription for over two years now and just love receiving it each month. Over the last year alone I’ve had seeds, dahlias, bare root peonies, a climber, a rose and spri... See more

Rated 4 out of 5 stars

We loved the packaging and presentation. Information regarding the items was super informative. This subscription wasn't ideal for us as we are keen gardeners and none of the last 3 months items were... See more

Company details

  1. Garden Center
  2. Garden

Written by the company

The Rose Press Garden is making gardening modern, fun and easy. From the Monthly gardening subscription box, to autumn and summer bulbs to a huge range of flower seeds… we’re here to help you create a beautiful garden easily! All products come with how to videos, full step by step instructions and a brilliant community of gardeners. Were really proud to donate £1 from every order to Greenfingers Charity who create magical gardens for childrens hospices


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

478 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.3

All reviews

(478)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, ordered items in the same including a mystery bare root and they sent an extra one which was a lovely suprise. And the two mystery roots were in the same coral/peach colour tones of the other things I'd ordered so it felt like someone had really thought about it which was nice. Delivery was very quick too

28 March 2024
Rated 5 out of 5 stars

Lovely gift for a loved one

I gifted a Rose Press Garden subscription last year for my friend and she loved it.
So this year I’ve done the same for my mum and she is getting so much joy from her monthly deliveries. Highly recommend.

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Joy in a Box!

Joining the Rose Press Subscription is one of the best things I've ever done! I have absolutely loved getting into gardening over the past year and have completely transformed my garden thanks to the help of Lizzie's impeccable taste in plants & flowers, and all of the help and support that comes with the monthly box. So excited for what this year brings! Thank you so much!

10 April 2024
Unprompted review
Rated 5 out of 5 stars

The best quality and service, and the most gorgeous flowers!

I have bought from the rose press garden a few times now, and I’ve been so impressed with the service and quality I signed up to the subscription box. My tulips which are flowering now are gorgeous, when other retailers have sent me the wrong bulbs/mislabelled (and though accidents happen it’s a funny old surprise when bright red pops up in your pastel colour scheme!)

The app is also amazing, Lizzie and her team have built such a lovely community, and I’ve learnt so much as a new gardener. If you’re on the fence about placing an order or signing up then just do it, treat yourself! You won’t be disappointed ☺️🌸

8 April 2024
Unprompted review
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Reply from The Rose Press Garden

Thank you for taking the time to write such a lovely review, it really means a lot to us all in the team. We're so pleased you're enjoying it and you know where we are if you ever have any questions x

Rated 5 out of 5 stars

LOVE LOVE LOVE

Perfect packaging. Quick delivery
Can't wait to grow these beautiful florals in my garden. I've returned a few times already. Love the app. Planting advice & tips xx

26 March 2024
The Rose Press Garden logo

Reply from The Rose Press Garden

Thank you for taking the time to write such a lovely review, it really means a lot to us all in the team. We're so pleased you're enjoying it and you know where we are if you ever have any questions x

Rated 5 out of 5 stars

Great subscription service with good quality items

Love this idea of having a gardening subscription box and this is the first one I’ve seen that matches my style totally. The packaging is gorgeous and I love that it’s not always seeds, for example I got bare roots in this box and I know in next month there’s a dahlia tuber. You can pause at any time too which I find useful as I don’t always need (but always want) new plants.

30 March 2024
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Reply from The Rose Press Garden

Thank you for taking the time to write such a lovely review, it really means a lot to us all in the team. We're so pleased you're enjoying your subscription box, and you know where we are if you ever have any questions x

Rated 1 out of 5 stars

Poor customer service

Ordered a special offer box and 2 days later was charged £25 for a monthly box, before the trial box had even been posted. Sent 2 emails asking for assistance in getting a refund for the 2nd box and no reply. Bare roots in first box look dead, hopefully seeds will germinate?!

2 April 2024
Unprompted review
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Reply from The Rose Press Garden

Hello, thanks for taking the time to review, we can see you order the monthly subscription box which renews on 1st of each month. Our customer service team have looked into this and been in touch with you to resolve. Thanks, Lizzie

Rated 5 out of 5 stars

Beautifully packaged

Well packaged, arrived quickly. Loved the paper packaging so environmentally conscious 👍

28 March 2024
The Rose Press Garden logo

Reply from The Rose Press Garden

Thank you for taking the time to write such a lovely review, it really means a lot to us all in the team. We're so pleased you're enjoying it and the packaging. You know where we are at any time if you ever have any questions x

Rated 1 out of 5 stars

Very disappointed, won’t order from here again.

I ordered 2 bare root echinaceas. They were dispatched and arrived quickly but were already dead and had been for a while. They were completely dried out and one didn’t have a shoot, it was just a clump of root. I won’t be ordering from here again.

27 March 2024
The Rose Press Garden logo

Reply from The Rose Press Garden

Hello, Thanks for your feedback. All bare roots are sent fresh and ready to rehydrate and plant so that it in time can shoot and grow. Not all bare roots are sent with a live shoot on them as they can sometimes be damaged in transit. If you have any issues then please reach out to our customer service team who will be happy to help at any time hello@therosepressgarden.com

Rated 5 out of 5 stars

The website is very easy to navigate

The website is very easy to navigate. Loads of information and choice.

29 February 2024
The Rose Press Garden logo

Reply from The Rose Press Garden

Thank you for taking the time to write such a lovely review, it really means a lot to us all in the team. We're so pleased you had a great experience x

Rated 5 out of 5 stars

The Rose Press Garden is the best…

The Rose Press Garden is the best gardening company I've bought from! As well as Lizzie and the team being genuinely lovely and always there to help, I get near 100% germination on most of my seeds so the quality is top notch!

14 March 2024
Unprompted review
The Rose Press Garden logo

Reply from The Rose Press Garden

Thank you for taking the time to write such a lovely review, it really means a lot to us all in the team. We're so pleased you're enjoying your seeds and germination rates. You know where we are if you ever have any questions x

Rated 4 out of 5 stars

4 stars due to the price

I was a member of the Rose Press Garden since 2022. Back when it was £15 a box each month, unfortunately now the price has risen to £25 and it's just not sustainable. I must admit the seeds and bare roots are packaged beautifully and the instructions are very clear, however there just isn't a lot of seeds per packet. A pack of seeds from the garden centre would contain more than double and cost a fraction of the price. Such a shame I've had to now cancel my subscription, I really can't justify £25 a month.

12 March 2024
Unprompted review
The Rose Press Garden logo

Reply from The Rose Press Garden

Thank you for your feedback and pleased to hear you enjoyed receiving the boxes. We try and keep our prices as competitive as possible and will definitely take your feedback on board. Please know you're very welcome back at any time, Lizzie

Rated 1 out of 5 stars

Still waiting for my order

I’m still waiting for my seed order, so can’t really give a review. I’ve emailed to ask when the seeds will be dispatched & although I’ve had a response to say they will chase the warehouse for an update, I haven’t heard anything further.☹️

27 February 2024
The Rose Press Garden logo

Reply from The Rose Press Garden

Hello, thanks for your feedback. I believe this has now been resolved, but if there are any issues then let us know and we're always happy to help. Thanks, Lizzie

Rated 5 out of 5 stars

A fabulous Subscription

I've had my subscription for over a year now and love the monthly parcel. I had no clue about gardening previously, but the monthly parcels along with the instructions have really helped me to transform my gardening skills and my garden!

1 March 2024
Rated 5 out of 5 stars

Lovely products and great Advice

I am so pleased I can across Lizzie on IG. I have brought many products mainly from markets, the forum Norwich and makers market. I don’t have the monthly subscription just because I like to buy when I can but I have brought many other items including tulips, dahlias and a larger collection of peonies last year when they were on offer. I like the bundles lizzie often puts on IG and find that is something that works well for myself. She is always so happy to answer any questions and super quick at replying I can’t fault any of what her company stands for.

20 February 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Small business…

Lizzie and the team at the Rose Press garden have always been helpful and I always receive swift and positive orders. I regularly buy from TRPG, seeds and tubers, and recently bought a wisteria tree, which was fantastic. Thank you for always giving gardening inspiration.

12 September 2023
Unprompted review

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