The Recliner Store Reviews 

136
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Super reliable, great communication and smooth process with delivery… what more could you ask for! Gary is a real pro in his trade and I will be back for sure when needed.

Rated 5 out of 5 stars

Thank you Gary for all of your help in finding me the perfect replacement riser recliner for my father and confirming delivery timescales which were so important to us. It arrived as planned yesterday... See more

Rated 5 out of 5 stars

From the first call to the last, Gary has been a mine of information and helpfulness. Everything went smoothly with one minor exception (and it was our fault) that we thought the sofa arm covers we bo... See more

Rated 3 out of 5 stars

Bought a Denver recliner from The Recliner Store and was sent direct from GFA who import for the UK market.There was a definite off vertical angle as well as the seat having been stuffed one side thin... See more

Company details

  1. Furniture Store

Written by the company

The Recliner Store has been trading for 27 years, both in-store and online. We trade online supplying customers throughout the Uk with the best products available at the lowest prices. To accommodate local customers we have a small showroom within our warehouse in Bradford. There is a small selection of Riser Recliner Chairs for customers to view. This service is by appointment only. All our products are fully guaranteed for your peace of mind. Our stock Riser Recliner Chairs are available for immediate delivery, often delivered the same day. Our brands include companies such as British manufacturer Celebrity Furniture, Lazboy and GFA. All our products are delivered Free and Assembled in the room of your choice.(Except Swivel Recliners)


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

136 reviews

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4.7

All reviews

(136)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super reliable

Super reliable, great communication and smooth process with delivery… what more could you ask for!

Gary is a real pro in his trade and I will be back for sure when needed.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Thank you Gary for all of your help in finding me the perfect replacement riser recliner for my father and confirming delivery timescales which were so important to us. It arrived as planned yesterday. At a time of lots going on in care needs you helped solve a problem, thank you so much.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

great service

From the first call to the last, Gary has been a mine of information and helpfulness. Everything went smoothly with one minor exception (and it was our fault) that we thought the sofa arm covers we bought as an extra were missing when in fact they were already on and looked almost invisible. I would certainly recommend The Recliner Store but in particular Gary, Thank you.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Gary was friendly and helpful from our…

Gary was friendly and helpful from our initial enquiry through to the end. He arranged a time for us to visit the wee showroom and was patient with my dad trying the chairs lots of times. He explained our options really clearly and made the whole process super easy. We are more than happy with Dad’s chair.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience and chair

This was a highly professional experience from first enquiry about fabric swatches to the delivery day. The power recliner we bought is excellent - makes life so much easier - and Gary was great to deal with at every stage. Thank you, Philippa T

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Gary and his…

Excellent service from Gary and his team. Lovely to deal with and a great help choosing the right chair. Delivery excellent - kept in touch and made sure everything was in place and working

13 February 2026
Unprompted review
Rated 5 out of 5 stars

2 chair order

I was able to talk to someone about my order who was very helpful. When delivered the chairs were carefully brought into the house and all wrapping taken away.

11 November 2025
Unprompted review
Rated 1 out of 5 stars

Unprofessional company!

Unprofessional company!
We ordered a controller for a chair and they took the order via Amex on the online chat system (we spoke with a person rather than the chatbot). The controller was due after 3 days but nothing arrived within the week. We called and left a message and finally got through to find that they don't take Amex so the order had fallen into a black hole. They said had we not called they would never have known they had the order. They sorted the issue and sent the controller but to the wrong address, picking up my address from the Amex card rather than the address we had given. We phoned to ask them to cover the postage to send to the correct address and they said they couldn't be bothered and put the phone down. Suggest you avoid this unprofessional company.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

I recently purchased a leather rise and…

I recently purchased a leather rise and recline chair from this company and the whole experience was excellent.I received my chair within 2 weeks so was very pleased with that.The quality of the chair is excellent and comfortable.The delivery was on time as quoted.So I can highly recommend this company.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

The wires in the handset for dads chair broke, I called and sent photos of the label as we had no idea what to get.
The service was great, quickly identifying which handset we needed and posting straight away.
Great service, thanks

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Delighted with Our Recliner Purchase!

We’ve just received our recliner chair from thereclinerstore.co.uk, and I couldn’t be happier with the whole experience. The service was excellent from start to finish—easy to order, great communication, and timely delivery.

As for the chair itself—it’s fantastic! Really well-made, incredibly comfortable, and exactly what we were hoping for. My mother is absolutely delighted with it, which makes it all the more worthwhile.

If you’re thinking about buying a recliner, I’d highly recommend this company. Great products and even better service!

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Purchasing Recliner Chairs

I called the company for advice on the best recliner chairs to purchase for us. I had an idea but wanted to double check before I ordered. I spoke to Gary, he was so helpful and knowledgeable and I didn’t hesitate to order with the company. Gary said the chairs would be delivered in 5 weeks and they were. The delivery company kept me informed of the delivery date and time and were spot on. They fitted the chairs together and demonstrated how to use them. The chairs are perfect for our requirements, they look good and are very comfortable. I would not hesitate in recommending Gary and his company, quite honestly you’d be daft if you went anywhere else!

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent all round

Best price in the UK. Excellent communication. Delivery sooner than expected and the delivery men great. Absolutely no hassle and the chair (Celebrity zero) fantastic. Many thanks and would thoroughly recommend.

20 March 2025
Unprompted review

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