Rush job requiring a really quick turn around. Super helpful staff who were available to answer a phone call, as opposed to going round the houses and filling in web based enquiry forms! Ordered and c... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We ordered a vertical 1.6 metre Galaxy Blue radiator for the bathroom, we chose this company based on reviews and value for money. The website is really user-friendly as well. The first radiator arr... See more
Company replied
Ordered 6 radiators delivered within 3 days Good quality and cracking price Found blank plugs missing Emailed customer service response within 24 hours Replacement blanking plugs received wi... See more
Company replied
Looking for a vertical designer Radiator and saw the advert on GB News. Basically it then became part of my usual research into prices, delivery date size etc. The price was right (Isn't that's what... See more
Company replied
Company details
Written by the company
The Radiator Warehouse offers a full range of designer radiators and towel radiators to suit all rooms and sizes for various heat output requirements. We offer same day collection during opening times and free UK delivery. Our support team is happy to help with any questions you may have call us on 01772 280135 or chat with our experts online.
Contact info
Rhodes House, 6-18 Tulketh Brow, PR2 2SH, Preston, United Kingdom
- 01772 280135
- info@theradiatorwarehouse.com
- theradiatorwarehouse.com
4.8
Excellent
941 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Radiator Warehouse
Hi Alison, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Reply from The Radiator Warehouse
Hi Ss Deri, I'm sorry to hear you experienced some issues at checkout.
When a payment shows as “risk of fraud”, this decision is made by the bank/payment provider, not by ourselves. Fraud checks are automatic security measures to protect cardholders, and using multiple different cards in a short period can sometimes trigger these systems.
For security and compliance reasons, we only accept payments through our secure online checkout and cannot process card payments over the phone.
As our reviews reflect, we are a reputable company and genuinely value all customers. We’ve also reached out to you via Trustpilot to gather more information so we can better understand what happened and assist further if possible. I look forward to hearing from you. - Cameron, Sales Manager
Radiator Warehouse is better than the rest.
Great selection of radiators at competitive prices.
16 January 2026
Reply from The Radiator Warehouse
Hi Jed, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Stacey was very helpful with resolving…
Stacey was very helpful with resolving my issues by replacing some brackets for one of my radiators, quick response and turnaround. Brilliant service
13 February 2026
Unprompted review
Reply from The Radiator Warehouse
Hi Ryan, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Really happy with the vertical radiator…
Really happy with the vertical radiator we purchased.
Looks great , excellent performance & on time delivery
16 January 2026
Reply from The Radiator Warehouse
Hi Phil, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Reply from The Radiator Warehouse
Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
My experience was absolutely fabulous
My experience was absolutely fabulous. The transaction went seamlessly, the delivery was ahead of time and the communication was spot on.
15 January 2026
Reply from The Radiator Warehouse
Hi Calvin, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Reply from The Radiator Warehouse
Hi Peter, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
All excellent!
22 January 2026
Reply from The Radiator Warehouse
Hi Charlie, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
speedy delivery and great price for…
speedy delivery and great price for quality items
22 January 2026
Reply from The Radiator Warehouse
Hi S Moore, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Very happy with the electric radiators
Very happy with the electric radiators, highly recommend.
Delivery company was terrible but it's unfair to tarnish what is otherwise a great service and value for money products.
This is an invite review, it's been quite some time since we installed the products. All working as they should.
7 January 2026
Reply from The Radiator Warehouse
Hi Alan, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
No hassle at all
No hassle at all
Radiator came on the delivery day as plan .everpart of ordering to receiving was brilliant
14 January 2026
Reply from The Radiator Warehouse
Hi Julie, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Quality products, good value and quick delivery
Rapid delivery, good quality radiators and very good prices!
13 January 2026
Reply from The Radiator Warehouse
Hi Oli, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Reply from The Radiator Warehouse
Hi Fiona, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Very friendly and knowledgable staff.
Very friendly and knowledgable staff.
Nice radiator at reasonable price !
14 January 2026
Reply from The Radiator Warehouse
Hi John, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Buy The radiator and DIY!
Got a quote from one company for £440 to change a radiator. Bought the same radiator from these guys for £223 (free delivery) and fitted it myself.
Ordered radiator I needed online. They rang me the next day. Delivered it the following day. Great service, no hassle.
6 January 2026
Reply from The Radiator Warehouse
Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Easy to order online.
Easy to order online.
Super quick delivery. Great product at a great price.
13 January 2026
Reply from The Radiator Warehouse
Hi Dot, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Reply from The Radiator Warehouse
Hi Chris, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Good company to purchase from.
After services outstanding, Dylan was very helpful in sorting out my issue with damaged radiator.
4 February 2026
Unprompted review
Reply from The Radiator Warehouse
Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Reply from The Radiator Warehouse
Hi Diane, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.