Theprotocolgroup Reviews 1

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unprofessional, Unethical and Absolute Waste

I have been contacted by a lady with the name of Charlotte Malthby apparently a Senior Recruitment Consultant, Further Education, praising how professional they etc. She offered me an EFL Teaching position at RAF Telford. Despite it was short notice and I had to travel on the motorway I accepted the offer. She sent me the details etc. On the day of interview, I travelled from Birmingham to Telford College RAF, but there was no one there. I contacted the main college in Telford and spoke with this lady and explained the situation. She gave contact person in charge there. I called and sent message for several but they completely ignored me. I waited there in the car park for 45 minutes no one ever got back to me. Sadly, after completely wasting my whole day, making almost 7o miles, wasting money, time, effort and hope. I had to return back to Birmingham. Then, I contacted Charlotte and explained the situation, she also ignored me and till now she never felt responsible to explain to me that why she/they did that to me. This is utterly unacceptable and very unethical behaviour. I would never trust and recommend this low quality and selfish so-called recruitment agency to no one.

21 March 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look