The Pin FactoryReviews 

555
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

It was my first time arranging for Lapel Badges to be created for our organisation, and I was very thankful for all the support, guidance and patience given to me. We were very impressed by their qu... See more

Rated 2 out of 5 stars

Pins were great however $15 shipping for two tiny pins is absolutely outrageous. Both could have fit into a regular or padded envelope for just a few dollars or even a small Auspost satchel for under... See more

Rated 5 out of 5 stars

Pushing a deadline really tight, The Pin Factory did all they could to help us meet our timeline without compromising quality. The final product had a really nice finish, black metal and soft enamel p... See more

Company replied

Rated 5 out of 5 stars

Key rings arrived today and they look amazing!!! Thank you so much team at The Pin Factory. We are really pleased. Can’t wait to show the principal at the school. He’ll be thrilled. From your assi... See more

Company replied

Company details

  1. Promotional Products Supplier

Information provided by various external sources

Australia’s #1 Producer of Custom Made Metal Promotional Products. We Specialise in Lapel Pins, Medals, Keyrings, Cufflinks And More. All Products Completely Custom Made To Order And Come With Our Satisfaction Guarantee! 02 6555 5030.

Price Beat Guarantee

Find a lower price on an identical item within Australia and we'll beat it!

Find a lower price on an identical item within Australia and we'll beat it! Simply submit our team a competitor quote with a lower price for an identical item and we will beat it PLUS still provide our same excellent level of customer service, rapid turnaround times and 100% free artwork proofing service. Why would you shop anywhere else?

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

555 reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(555)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

The Pin Factory deliver quality medals

The team at The Pin Factory have been easy to deal with and responsive to our needs. over the past two years their service has been accurate and quick. The design work the do and the quality of the medals has been very good. We will continue to use their services and we recommend them to others.

27 August 2025
Unprompted review
Rated 4 out of 5 stars

Initial communication was helpful and…

Initial communication was helpful and easy to place order. The time in production was a week longer than indicated, following transport with StarTrack took over one week to arrive. More communication during production would have been helpful. Overall product is good quality and will continue to partner on future products

27 May 2025
Rated 5 out of 5 stars

The staff were amazing

The staff were amazing, they assisted with all my questions, made multiple amendments to my multiple designs and each product turned out fantastic. The delivery was quick. I will be using them again.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

I asked....the Pin Factory Delivered !!!!!!

I required a challenge coin to present at a global conference next year to key Executive appointments. No task was too difficult from the Pin Factory design team in getting a leading military design from the concept phase to the final product. The attention to detail was phenomenal, something I have not seen with other military challenge coins. The hard enamel finish provided an authentic military award medal aesthetic, ideal for above and beyond service awards. The coins turned out better than the online generated design. 10/10 Pin Factory....

12 June 2025
Unprompted review
Rated 1 out of 5 stars

Small aussie business giving back to…

Small aussie business giving back to koalas. If i knew everything was done in china - that they don't check the quality :say we have ppl everywhere" the wording assumes they are checking the quality locally in australia - not in china where its getting made - off 130 patches and 200 stickers they made $600aud profit. called them do not give a stuff - go china direct yourself save $$$$$$

4 June 2025
Unprompted review

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