It was my first time arranging for Lapel Badges to be created for our organisation, and I was very thankful for all the support, guidance and patience given to me. We were very impressed by their qu... See more
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Pins were great however $15 shipping for two tiny pins is absolutely outrageous. Both could have fit into a regular or padded envelope for just a few dollars or even a small Auspost satchel for under... See more
Pushing a deadline really tight, The Pin Factory did all they could to help us meet our timeline without compromising quality. The final product had a really nice finish, black metal and soft enamel p... See more
Company replied
Key rings arrived today and they look amazing!!! Thank you so much team at The Pin Factory. We are really pleased. Can’t wait to show the principal at the school. He’ll be thrilled. From your assi... See more
Company replied
Company details
Information provided by various external sources
Australia’s #1 Producer of Custom Made Metal Promotional Products. We Specialise in Lapel Pins, Medals, Keyrings, Cufflinks And More. All Products Completely Custom Made To Order And Come With Our Satisfaction Guarantee! 02 6555 5030.
Price Beat Guarantee
Find a lower price on an identical item within Australia and we'll beat it!
Contact info
13 Dee Crescent, 2428, Tuncurry, Australia
- 02 9054 8990
- info@thepinfactory.com.au
- thepinfactory.com.au
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Hasn’t replied to negative reviews
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It was quick and efficent
Very happy with my purchase.
beautiful quality and quick shipping
First time I have used the Pin Factory
First time I have used the Pin Factory, items purchased very satisfied, delivery as per arrangements. Will use your business again.
The process for ordering was simple and great communication.
The process for ordering was simple, uploading the logo was also simple, and there was correspondence along the way so we could approve final design and when to expect delivery.
The Pin Factory deliver quality medals
The team at The Pin Factory have been easy to deal with and responsive to our needs. over the past two years their service has been accurate and quick. The design work the do and the quality of the medals has been very good. We will continue to use their services and we recommend them to others.
Had to follow them up to get the order…
Had to follow them up to get the order fulfilled and they just dropshipped it from a third party that had it for sale for half the price.
I got suckered.
I love the personal experience from Bec…
I love the personal experience from Bec and her fast response to emails! Great prices and fast turn around too :)
Initial communication was helpful and…
Initial communication was helpful and easy to place order. The time in production was a week longer than indicated, following transport with StarTrack took over one week to arrive. More communication during production would have been helpful. Overall product is good quality and will continue to partner on future products
The staff were amazing
The staff were amazing, they assisted with all my questions, made multiple amendments to my multiple designs and each product turned out fantastic. The delivery was quick. I will be using them again.
I asked....the Pin Factory Delivered !!!!!!
I required a challenge coin to present at a global conference next year to key Executive appointments. No task was too difficult from the Pin Factory design team in getting a leading military design from the concept phase to the final product. The attention to detail was phenomenal, something I have not seen with other military challenge coins. The hard enamel finish provided an authentic military award medal aesthetic, ideal for above and beyond service awards. The coins turned out better than the online generated design. 10/10 Pin Factory....
Product arrived on time and as I…
Product arrived on time and as I ordered. Peace love and skibidi
Small aussie business giving back to…
Small aussie business giving back to koalas. If i knew everything was done in china - that they don't check the quality :say we have ppl everywhere" the wording assumes they are checking the quality locally in australia - not in china where its getting made - off 130 patches and 200 stickers they made $600aud profit. called them do not give a stuff - go china direct yourself save $$$$$$
Delivered the Goods
Excellent response to my request for prompt delivery. Goods were very good quality and the packaging absolutely as it should have been.
Fast and quality pin
Great design and great quality
The pin quality of our Anzac Day pins was excellent and I enjoyed wearing it on the day. The design held fast to my dress lapel easily.
I did not receive the amount of pins I…
I did not receive the amount of pins I ordered :-(
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