Most of my 11-year-old dog’s teeth look great using Pro-Bright Advanced. His upper canines have tartar at the base. Although I considered putting the product in breakfast and dinner, the company rep... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been happy with how my 3 dogs - 2 pomeranians and a Besenji mix have taken to the powder. All 3 seem to enjoy the addition to their food bowls once a day. However, I don't see any improvement... See more
Company replied
The orders are timely. We’ve been using the probiotics for dogs. Our dog doesn’t like them on their own. She’s a very picky eater. But they are easy enough to crumble into her food. She doesn’t always... See more
Company replied
I've been trying to cancel my subscription with you guys for months I can't get into the website it won't let me verify my account you don't have a 1-800 number you don't have an open chat line You'v... See more
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Company details
Written by the company
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
How to Manage Your Subscription
Written by the company
- You can manage your subscription via our account portal
- Available 24/7, the online portal allows you to update or cancel subscriptions, update your account, create a pet profile, and shop our VIP store. To access, visit the "account" section on our website menu, and choose the "register" option with the email address you provided when you purchased to create an account. We'll send you a verification email. Once you click on included link, you'll be able to login with your email address and the password and manage your subscription plan.
Contact info
One World Trade Center, 85th Floor, 10007, New York, United States
- 1-866-473-8522
- help@thepetlabco.com
- thepetlabco.com
3.9
Great
15K reviews
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We have noticed a big difference in the…
We have noticed a big difference in the scratching since we put our dog on your product. Thank you!
21 August 2026
Product is great at the beginning but will help the advanced.
My mini schnauzer Zoey has had terrible experiences with Vets concerning her teeth. She received a dental cleaning at age 5 and they script her teeth so bad that two years later she had four rotted teeth and 13 loose. The vet had to remove 17 teeth at the same tine. She cried for 48 hours from the pain. I found Petlabs dental powder and began her on it to try to help with some of the problems with her teeth, but her situation is pretty drastic. And the results were okay but the damage was done. But i continue to use it with my new rescue mini wolf hound schnauzer mix and he has beautiful white teeth. I will never have to have him get his teeth, scaled or endure the pain that poor Zoe had to endure. This product is a miracle to start your dog with and continue working with it.
27 August 2026
Good service
Good service. My four chihuahuas teeth are looking better. Their breath has gotten better too.
21 August 2026
It was 930pm when it was delivered
It was 930pm when it was delivered. Too late for us to have people come to the door
28 August 2026
May use AI-assist with repliesRead more
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Not good
Well, he’s been on this powder from pet lab for his teeth and his breath and for one thing you guys send me too many I’ve got like two extra jars and I don’t need anymore for until November but yet you guys keep sending it to me when I’ve gone on the website and done it a different way but I’m gonna go back on the site and because I don’t see a whole lot of improvement in his breath or his teeth.
21 August 2026
Reply from PetLabCo.
Hi Cynthia,
We are sorry to hear about your experience. We've reviewed your account and found that you may have accidently started another subscription. This would be why you are receiving too many products.
Supplements can take up to 90 days of consistent use to truly see their potential benefits. However, we also understand that every dog has individual needs and what may work for one may not work for another. It might be beneficial to explore other options.
Someone from our Customer Experience team will follow up with you shortly to provide support. Thank you for bringing this to our attention.
Warm regards,
PetLabCo.®
|PERFECT TIMING EVERY 90 days
20 August 2026
Reply from PetLabCo.
Hi Mark,
Thank you for sharing your experience. We know just how important timely deliveries are when it comes to your pet's supplements. We appreciate you being a part of our community!
Regards,
PetLabCo.®
Definitely recommend!
The allergy and immune help my dog a lot with her allergies. Definitely recommend for dogs with allergies.
12 August 2026
Unprompted review
Reply from PetLabCo.
Hi Crystal,
We are so happy to hear you have seen the benefits from our Allergy & Immune Probiotic Chews! Thank you for sharing your positive experience.
Regards,
PetLabCo.®
My dog's teeth are cleaner and his…
My dog's teeth are cleaner and his breath doesn't stink like it used to.
21 August 2026
Reply from PetLabCo.
Hi Sue,
That is so exciting to hear! We are thrilled you are seeing the benefits for your dog. Thank you for taking the time to share your experience. We appreciate you being a part of our community.
Warm regards,
PetLabCo.®
I purchased the product and my dog…
I purchased the product and my dog started to have allergies, this company didn’t want to take care of the veterinary bill. Terrible management! Do not care about the dog health.
1 August 2026
Unprompted review
No complaints
Good prices compared to other places I checked, and the website is easy to navigate.
16 July 2026
Unprompted review
Reply from PetLabCo.
Hi Aurelia,
We're so happy to hear you found our prices competitive and our website easy to use! Thank you for your wonderful feedback. We appreciate you being a part of our community!
Regards,
PetLabCo.®
My pups love it!
My pups love their “treats” & I love that they don’t itch, scratch, chew on themselves as much as they did a few months ago. The itching, & etc. has decreased significantly.
27 August 2026
Reply from PetLabCo.
Hi Kimberly,
We're so glad to hear your pups are enjoying the Allergy & Immune Probiotic Chews and that you are seeing the benefits! Thank you for sharing. We appreciate you being a part of our community.
Regards,
PetLabCo.®
The product was delivered on time
The product was delivered on time, and I am very pleased with the results that I see (and smell) in my dog. I have re-ordered more and recommended it to others. Thank you!
25 August 2026
Reply from PetLabCo.
Hi Sandra,
We are so pleased to hear that you're happy with the results you're seeing and smelling in your dog! It's wonderful that you've re-ordered and recommended our product to others. Thank you for your being a part of our community!
Warm regards,
PetLabCo.®
I think maybe her breath has improved…
I think maybe her breath has improved but teeth still have lots of tarter....l am not wanting her to be knocked out l actually don't know where to go from here.
26 August 2026
Reply from PetLabCo.
Hi Kathie,
Thank you so much for sharing your experience. Supplements can take up to 90 days of consistent use to truly see their potential benefits. However, we also understand that every dog has individual needs and what may work for one may not work for another. It might be beneficial to explore other options. Someone from our Customer Experience team will follow up with you shortly to provide support.
Regards,
PetLabCo.®
UK - Rottie 'faves'
UK - I bought these for our Rottweiler whom I must admit didn't take to them at first, she would spit them out! Now just 5 weeks in she loves them and has them daily. Great for her and we certainly have noticed some changes in her wellbeing so far. Will carry on giving them and review again after 3 months
8 August 2026
Unprompted review
Reply from PetLabCo.
Hi Jacki,
Thank you so much for sharing your experience. We are so happy to hear your Rottweiler has learned to love the chews! That is wonderful news. It's great to know you've seen the benefits for her. Thank you so much for allowing us to be a part of her wellness journey. We look forward to hearing more!
Warm regards,
PetLabCo.®
I like the product and it's probably…
I like the product and it's probably helping my dog but I don't know for sure. Always delivered on a timely basis. I didn't realize that I was locked into buying the product on an ongoing basis and I may not have ordered it if I knew that was the case. At some point I'm going to have to evaluate whether it's truly helping my dog to determine whether to continue or not.
19 August 2026
Reply from PetLabCo.
Hi Bobby,
Thank you so much for sharing your experience. We've found it usually takes 90 days of the recommended daily dose to see potential benefits. That's normal for any supplement. We offer our subscription plan to save customers money while allowing their pets time to try the products.
We offer Customer Portals in which you can adjust the frequency of your deliveries as well as pause or cancel your subscription at any time. If you haven’t created an account yet, you’ll need to do that before you can log in.
Here’s the link for your convenience:
https://account.thepetlabco.com/login
We completely understand subscriptions may not be for everyone. To place a one-time purchase, you will need to click that option before adding the item to your cart.
Please don't hesitate to reach out should you need any assistance! Our team is always happy to help.
Regards,
PetLabCo.®
Reply from PetLabCo.
Hi there,
We're so glad to hear you had such a positive experience with us and found our team helpful. Thank you for your kind words!
Regards,
PetLabCo.®
Always arrives on time & product is…
Always arrives on time & product is great quality.
19 August 2026
Reply from PetLabCo.
Hi there!
We're so happy to hear that your orders consistently arrive on time and that you are pleased with the quality of our product. We appreciate your positive feedback! Thank you for being a member of our community.
Warm regards,
PetLabCo.®
In the first week
In the first week, my mixed breed/large sized dogs were licking their paws and by week two, they were scratching less. There are scheduled deliveries that help you stay on time and on track as well.
24 August 2026
Reply from PetLabCo.
Hi Breanna,
We are so happy to hear that your dogs are experiencing relief and that our scheduled deliveries are helping you stay on track. Thank you for sharing your positive experience with us!
Warm regards,
PetLabCo.®
I closed my account due to pet passing…
I closed my account due to pet passing but somehow it was reopened. I've asked to close the subscription but I won't get anything for a couple of months then I receive merchandise that i never ordered. Then I call and the subscription is canceled then 2 months later I get the merchandise again and I have to go through the same process over. I want to cancel my subscription PERMANTLY!!!!
18 August 2026
Reply from PetLabCo.
Hi Norman,
We are deeply sorry to hear about the loss of your beloved pet.
Here at PetLabCo.® we are all devoted pet owners, so we all understand how important our furry friends are throughout their lives, and how significant it is when they pass. All of the PetLabCo.® team sends their deepest condolences to you and your family at this sad time.
We are also sorry to hear your messages did not reach us as intended. Our team can be reached here:
Email: help@thepetlabco.com
Phone: 1-866-473-8522
Our phone number is also listed on every product label. That being said, someone from our Customer Experience team will follow up with you shortly to provide support. Again, we are so sorry for your loss.
Warm regards,
PetLabCo.®
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