We went to the perfume shop in Wolverhampton to buy a specific fragrance for each other for our wedding day, Lisa helped us she must have sprayed so many testers for us until we found the ones we love... See more
Company replied
36 The Gallery The Mander Centre, WV1 3NJ WOLVERHAMPTON, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We went to the perfume shop in Wolverhampton to buy a specific fragrance for each other for our wedding day, Lisa helped us she must have sprayed so many testers for us until we found the ones we love... See more
Company replied
Ohhh I think the Wolverhampton branch is the best branch yet. I go everywhere but I keep coming back. Today, Lisa was simple a gem, I felt really welcomed and appreciated. Lisa and Siobhan were except... See more
Company replied
Lisa and Sara were brilliant with their recommendations for my husbands birthday present! Thank you both x
Company replied
I came in store today, as I wanted to enquire about new aftershaves which had recently been released. Lisa was extremely helpful, patient and attentive. I purchased a few travelo pods, with recommende... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
36 The Gallery The Mander Centre, WV1 3NJ, WOLVERHAMPTON, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was walking past and decided to buy a old school fragrance Fahrenheit but Claire gave me a few testers to smell and I ended up getting the new Valentino which is beautiful and also gave my 10 year old son some testers which he was very pleased with friendly helpful service of lovely people I would highly recommend

Reply from The Perfume Shop - Wolverhampton 44
Lisa and Sara were brilliant with their recommendations for my husbands birthday present! Thank you both x

Reply from The Perfume Shop - Wolverhampton 44

Reply from The Perfume Shop - Wolverhampton 44
Had a great experience with Lisa and Siobhan Lisa was very helpful and helped me pick the best perfume
I will definitely return

Reply from The Perfume Shop - Wolverhampton 44
Siobhan and Lisa offered great service today at the Wolverhampton store, highly recommend these ladies for fabulous customer service

Reply from The Perfume Shop - Wolverhampton 44
Ohhh I think the Wolverhampton branch is the best branch yet. I go everywhere but I keep coming back. Today, Lisa was simple a gem, I felt really welcomed and appreciated. Lisa and Siobhan were exceptional, impeccable customer service too. I will be back sooonnn just because of them.

Reply from The Perfume Shop - Wolverhampton 44
We went to the perfume shop in Wolverhampton to buy a specific fragrance for each other for our wedding day, Lisa helped us she must have sprayed so many testers for us until we found the ones we loved! She was fantastic and helped recommend some which is what we ended up choosing!! Would recommended anyone to go see her!! Thank you for helping us smell incredible on one of the most important days!!!

Reply from The Perfume Shop - Wolverhampton 44
Went in today saw Lisa and Clair they were both very friendly and helpful an asset to your company. Will gladly recommend one happy chapie Michael.

Reply from The Perfume Shop - Wolverhampton 44
Lisa was absolutely amazing and so helpful.
We need more people like her.
10 out of 10 service.

Reply from The Perfume Shop - Wolverhampton 44
Lovely experience with such a wonderful customer service .Great discounts and so many options .Would love to visit again .Thanks to Lisa ❤️

Reply from The Perfume Shop - Wolverhampton 44
Lisa was very helpful and i was in and out the shop! Thanks very much!! Great assistance!!!!

Reply from The Perfume Shop - Wolverhampton 44
We lovely service for Lisa from the Wolverhampton branch

Reply from The Perfume Shop - Wolverhampton 44
Giod customer service speak with respect and very helpful.

Reply from The Perfume Shop - Wolverhampton 44
Thank you to Lisa who serve me today in the Wolverhampton branch. She was very helpful in answering my questions. She greeted me very well and with a lovely smile and that's a big thing for me. Because I think with the chaos and mishaps in this world a smile goes a long way. And we also had a little chit chat which was absolutely lovely.
Thank you Lisa, enjoy the rest of your day🙏😊. X

Reply from The Perfume Shop - Wolverhampton 44
Great customer service, she understood my preferences immediately. - thank you so much Lisa ❤️

Reply from The Perfume Shop - Wolverhampton 44
I came in store today, as I wanted to enquire about new aftershaves which had recently been released. Lisa was extremely helpful, patient and attentive. I purchased a few travelo pods, with recommended fragrances from Lisa, and will definitely be back to purchase the full sizes. Thank you, Lisa!

Reply from The Perfume Shop - Wolverhampton 44
Lisa offered me fantastic service today, highly recommended

Reply from The Perfume Shop - Wolverhampton 44
Kind and quick service from Lisa. Really good shopping experience. Will go back

Reply from The Perfume Shop - Wolverhampton 44

Reply from The Perfume Shop - Wolverhampton 44
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.