I bought perfume online as a gift before opening I felt the bottle was broken so I took perfume into the perfume shop st.Enoch Glasgow where the manager Aurdra opened box turned out it was just the li... See more
Company replied
Location
Switch locationUnit GO271, St Enoch's Shopping Centre, G1 4BW GLASGOW, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great shopping experience Linda from st Enoch branch was amazing very friendly very helpful totally recommend shopping at st Enoch branch and asking for Linda
Company replied
The young man serving me was really kind, helpful, made a real effort & was friendly & professional (whereas an older female member of staff didn't want to serve me as she was near finishing time, so... See more
Company replied
Had an amazing experience with Audra. Came in looking for a few colognes and she was really helpful. Including helping me with deciding what to pick and letting me know about a discount that was on. S... See more
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit GO271, St Enoch's Shopping Centre, G1 4BW, GLASGOW, United Kingdom
4.9
Excellent
107 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great shopping experience Linda from st…
Great shopping experience Linda from st Enoch branch was amazing very friendly very helpful totally recommend shopping at st Enoch branch and asking for Linda
15 October 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hi Fishman Baxter,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Linda was helpful
Linda was helpful, gave me lots of opinions and was friendly and respectful. Her smile made the purchase worth it. Will definitely come back. Thank you Linda
8 October 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hi Hannah,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Great service by grace and whole team.
4 October 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hello Shivamani,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Reply from The Perfume Shop - St Enoch's 23
Hi Reddy,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Very pleasant and experience . Audra is a gem please never let her leave!!
Very pleasant and experienced . Audura is wonderful and very pleasant also with lots of knowledge. Never let her go she’s A GEM!!
4 October 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hello Nicole,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Reply from The Perfume Shop - St Enoch's 23
Hello Daniel,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
top staff top service grace and audra…
top staff top service grace and audra were fantastic ! will be bak again
26 September 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hi Omar,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Always a good customer service anytime…
Always a good customer service anytime I’m at the shop in St Enoch, especially from Linda 👍🏽 she’s exceptional and always happy to help.
18 September 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hi Ola,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
I love Linda
I love Linda. It was really nice to shop in the morning. She is a sweetheart. She sure makes you save money more than you😉✨
18 September 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hi Anujin,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Linda was lovely and so helpful great…
Linda was lovely and so helpful great customer service
11 September 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hi Emma,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Got served by Linda such a sweet lady…
Got served by Linda such a sweet lady and deserves a raise
11 September 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hi Emaan,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Linda served us she was aboustly lovely…
Linda served us she was aboustly lovely customer severe helped me so much deserve all a raise!! For ur hard work !
11 September 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hi summer,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Linda was lovely and provided an…
Linda was lovely and provided an incredible service. She was attentive to what I was looking for. Thank you Linda! 😊
10 September 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hello Fumbi,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Audra really helped us out she told us…
Audra really helped us out she told us about a 20% offer she helped us pick out a nice perfume and was really helpful the whole time
10 September 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hi Riyaan,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Had an amazing experience with Audra
Had an amazing experience with Audra. Came in looking for a few colognes and she was really helpful. Including helping me with deciding what to pick and letting me know about a discount that was on. She was really helpful
8 September 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hi Oluwajomiloju,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
I was served with audra today and was audra
I was served with audra today and was so happy with the service I was provided I got showed the 3 mood perfumes for Kyle Jenner and decided to get a small sample of them all mixed together which smells beautiful, I also bought the labomba which smells amazing too thank you ☺️
5 September 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hello Jade,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Audra was brilliant in helping us find…
Audra was brilliant in helping us find what we needed, highly recommended!
5 September 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hi Travis,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Audra was brilliant
Audra was brilliant, very helpful in helping choose a fragrance for a birthday gift, very kind, and patient.
5 September 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hello Curtis,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Audra served me 100% service suggested…
Audra served me 100% service suggested new fragrances and I got free gifts
1 September 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hello,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Jasmyn
The Perfume Shop Customer Services
Audra from the TPS is the is the best…
Audra from the TPS is the is the best to go to. We spent £250 free gifts and gift rap on a birthday present.
10/10 on all the service we had
27 August 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.