Having had lukewarm customer service at a perfume counter elsewhere we went to The Perfume Shop at Silverburn. Staff were really friendly and helpful and rather than just buying the aftershave we we... See more
Company replied
Location
Switch locationUnit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB
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See what reviewers are saying
I was served by Nicola this evening. Couldn’t recommend her enough - she was exceptionally patient and knowledgeable. A real credit to the store. I will most definitely be back. It’s so nice to experi... See more
Jill helped us to find our wedding scents in the middle of July and made it such an enjoyable experience. Her professionalism, vast knowledge and genuine joy helped us massively in buying our scents a... See more
Company replied
Five Stars – Jill is an absolute gem! I am a huge fragrance collector and very particular about my scents, but Jill at the Silverburn store makes every single visit a total joy. She is super fr... See more
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Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, United Kingdom
4.9
Excellent
129 reviews
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Knowledgeable and helpful
Knowledgeable and helpful staff especially Emma who helped an indecisive customer make a decision. Delighted with my choice and wish to thank patience of the staff. Points now added to my account and look forward to discounted purchases in future
25 February 2025
Unprompted review
Reply from The Perfume Shop - Silverburn 249
Hello,
Thank you for your kind words! We're so pleased to hear that you had a positive experience with our staff. We strive to provide excellent customer service and are delighted that Emma was able to help you make a decision. We look forward to seeing you again soon.
Kind regards,
Jasmyn
Great Staff, Silverburn, Glasgow
Visited shop at Silverburn on Sunday and staff were very helpful and knowledgeable about fragrances. No pressure selling. Bought aftershave for a gift and was offered a gift bag without asking. Was very happy with service as they took their time sorted out a query I had.
16 February 2025
Unprompted review
Reply from The Perfume Shop - Silverburn 249
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Easy no stress at all
4 February 2025
Reply from The Perfume Shop - Silverburn 249
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
The assistant was particularly helpful
The assistant was particularly helpful, extremely pleasant+very knowledgeable about the perfumes in the shop.
17 December 2024
Great company …
Great choice brilliant offers and competitive prices good fast delivery will definitely use them again
11 December 2024
Great friendly service
I wanted my 15ml bottle of Mugler Angel refilled. Popped into Silverburn shop and so impressed by friendly helpful staff. Thank you so much x
4 December 2024
Excellent service & delivered in 4 days👍
6 December 2024
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