The Perfume Shop - Sheffield 362 Reviews 

213
TrustScore 5 out of 5

4.9

64 High Street, Meadowhall Shopping Centre, S9 1EN SHEFFIELD, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have been to the Meadowhall branch and the lovely Georgia helped me finding what I was looking for . She was so helpful and kind I would definitely come back here for more shopping. 💗💗💗

Company replied

Rated 5 out of 5 stars

Billy was such a fantastic assistant helping me with everything I needed. Helped me save money by getting the 100ml of Chanel since it was only 25 extra for another 50ml! Highly recommend going to the... See more

Company replied

Rated 5 out of 5 stars

I wanted so new perfume but couldn’t decide I spoke to Georgia and she was so helpful and very knowledgable . I will definitely be back can’t wait to hear what other perfumes she will recommend for me... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience thanks to Asiya. She was incredibly friendly and patient Taking the time to help me find the perfect fragrance without making me feel rushed. Her customer service was exce... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • 64 High Street, Meadowhall Shopping Centre, S9 1EN, SHEFFIELD, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

213 reviews

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4.9

All reviews

(213)

35,568 reviews in the last 12 months

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Rated 5 out of 5 stars

Sehr was really patient and went…

Sehr was really patient and went through sp many scents with me looked up the notes she wasnt sure of. 10/10 service.

17 August 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I have been to the Meadowhall branch…

I have been to the Meadowhall branch and the lovely Georgia helped me finding what I was looking for . She was so helpful and kind
I would definitely come back here for more shopping. 💗💗💗

17 August 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

What made my experience so easy and a…

What made my experience so easy and a enjoyable time was one of the sales women keeley, she was fantastic helping me every step of the way asking which fragrances i like giving me a idea of which would suit my preference.

15 August 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Georgia was really helpful

Georgia was really helpful - offering us help and advice from the moment I walked into the shop.
Fab service 😃

12 August 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Good help picking an aftershave keeley…

Good help picking an aftershave keeley was very helpful would come again

10 August 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Friendly service and good expertise

Keeley was very friendly and helpful. Advised me on how to ensure the fragrance lasts long for my wedding day. I’d shop here again.

10 August 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Fantastic service Asiya...she treated…

Fantastic service Asiya...she treated me very well and I will be back again and hopefully will find her in for another great service!!!!

8 August 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Staff was lovley and helped me find a…

Staff was lovley and helped me find a perfect perfume for my partner.

8 August 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

10/10 service and experience from…

10/10 service and experience from Asiya, excellent wrapping and help to choosing the perfect perfume.

5 August 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

served by ameerah

served by ameerah. she was amazing, patient and helped me find my favourite sent

5 August 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

amazing customer service and brilliant…

amazing customer service and brilliant experience thanks to asiya x

4 August 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great service love the digital ribbon

Great service love the digital ribbon

4 August 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Asiya was quite kind and allowed me to…

Asiya was quite kind and allowed me to purchase my item With ease

4 August 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Asiya made my experience soo…

Asiya made my experience soo effortless. Amazing sales person. She’s a gem

4 August 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Fantastic service

Billy was such a fantastic assistant helping me with everything I needed. Helped me save money by getting the 100ml of Chanel since it was only 25 extra for another 50ml! Highly recommend going to the perfume shop an amazing experience

4 August 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amazing experience

Amazing experience, Saira was really helpful!

1 August 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Keeley was absolutely great

Keeley was absolutely great. Gave great customer service and helped me get a very nice fragrance.

1 August 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Miss Dior purchase

I had keeley help me out today in Meadowhall. Helped me choice an amazing perfume for my girlfriend. Thank you keeley for amazing service

31 July 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I was served ny a lovely girl called…

I was served ny a lovely girl called Ameerah. She was very kind and had amazing customer service skills. I felt very welcomed throughout my whole experience. I will be coming back here again.

28 July 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Ameerah is amazing

Ameerah was super helpful and patient! She guided me through fragrances and helped me find the prefect one! Great customer service. Will be back soon!

25 July 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

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